Main Content Region

Telecommunications & Network Services (TNS)

About Us

Telecommunications & Network Services (TNS) plans, supports, manages, maintains, and repairs the campus telecommunication system, the campus data network and supporting servers. 

The Telecommunications team is responsible for supplying and repairing telephone equipment, managing the campus operators, campus call centers lines, and maintaining the campus voicemail system.

The Network Services team is responsible for installing, managing, and maintaining the campus network infrastructure, various campus-wide network applications, and specific network systems providing campus-wide functions.


Infrastructure Services

  • Cabling Projects
  • Fiber and Copper Infrastructure
  • Cellular Infrastructure
  • Education Broadband Services
  • FCC Licensing

Network Services

  • Domain Name Service
  • Network Security and Monitoring
  • Preventive Maintenance
  • Wired Network Management
  • Wireless Network Management
  • Virtual Private Network

Telecommunications Infrastructure Planning (TIP) Standards

Client Services

  • Work Order Management
  • Project and Construction Management

Voice Services

  • Audio Conferencing Services
  • Auto Attendant and Call Center
  • Call Accounting and Billing
  • Carrier Management
  • Cellular Account Management
  • Emergency Services
  • Equipment Management
  • Payphone Management
  • Telephone Services
  • Vanity Number
  • Voicemail Services
Name Title Phone Email
Bruce Hagan Director, Technology Operations, Cloud Services & Customer Support (909) 537-4242
Elsa Lopez Administrative Support Coordinator (909) 537-3338
Darin Pain Network Analyst (909) 537-7449
David Hatch Lead Network Analyst (909) 537-7617
Lonelle Minesinger Lead Operations Specialist (909) 537-3335
Marie Thomson Operations Specialist (909) 537-3333
Martin Garcia Network Analyst (909) 537-7722
Miles Sutton Network Analyst (909) 537-3582