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IT Governance Subcommittees

Academic Technologies & Distributed Learning Committee


Dr. Eun-Ok Baek, Professor, College of Education

Dr. Mariam Betlemidze, Chair, Assistant Professor, College of Arts and Letters

Dr. Yonseok Jang, Professor, Jack H. Brown College of Business and Public Administration

Dr. Lisa Looney, Professor, College of Social and Behavioral Sciences

Dr. Laura Woodney, Professor, College of Natural Sciences (Pending)

Non-Voting Members:

Dr. Monideepa Becerra, Director, Teaching Resource Center

Dr. Tatiana Karmanova, Dean, College of Extended Learning

Dr. Bradford Owen, Academic Technologies, and Innovation

Other Regular Attendees:

Dr. Mauricio Cadavid, Senior Instructional Designer, Academic Technologies and Innovation

Dr. Jo Anna Grant, ATI Faculty Fellow

Micah Schiessel, LMS Administrator, Academic Technologies and Innovation


  • The Academic and Distributed Technologies Committee will monitor policy issues that arise with regard to the University Policy on Distributed Learning and shall, as it considers appropriate, (a) refer a particular issue to one of the standing committees of the Faculty Senate for the development of a policy or (b) develop a policy on a particular issue itself and then refer the proposed policy to the Executive Committee of the Faculty Senate.
  • The Committee will monitor and report on instructional technology and distributed learning trends and issues on campus.
  • The Committee shall seek to gather and represent faculty perspectives on questions relating to teaching, learning, or researching with instructional technologies, including distributed learning and other learning technologies, and it will work with ATI to provide services and support to the faculty. Faculty are free to bring questions and requests for support to either the Committee or ATI as they choose.
  • The Committee will recommend to ATI mechanisms that will support faculty in staying current on instructional technologies and distributed learning, such as opportunities for training, experimenting with emerging technologies, and support from instructional designer.

Administrative Systems


Dr. Frank Lin, Co-Chair

Grace King, Co-Chair

Rachel Beech, AVP, Enrollment Management

Dr. Tanner Carollo, Interim Director, Institutional Research

Michael Casadonte, Director, Digital Transformation

Anthony De La Loza, Interim Assistant Director of Administrative Computing and User Experience (ACUx)

Adriana Acuna-Tellez, Associated Students Incorporated

Terri Nelson, Professor, World Languages & Literature

Dr. Clare Weber, Deputy Provost, Academic Programs

Jake Zhu, Dean, Palm Desert Campus


  • Provide recommendations to IT Governance for all student, faculty and staff facing administrative systems in alignment with the CSUSB Strategic Plan, ITS Strategic Plan, vision and mission of the university.

  • Consult with and bring awareness to the Campus Community on impacted changes made to administrative systems including planned downtimes

  • Recommend improvements, integration, enhancements, and modifications to current administrative systems with best practices to anticipate and satisfy current and future demands of the Campus Community

  • Explore partnership opportunities with the Chancellor’s Office and other CSU Campuses

Institutional Data Team


Dr. Tanner Carollo, Co-Chair

Dr. Mihaela Popescu, Co-Chair

Gerard Au, Deputy CIO/CISO, Information Technology Services

Amy Braceros, Interim Director, Office of the Registrar

Michael Casadonte, Director, Digital Transformation

Anthony De La Loza, Interim Assistant Director of Administrative Computing and User Experience (ACUx)

Sue Gilleland, Director for Advancement Services

Dr. Vipin Gupta, Professor, Jack H. Brown College of Business and Public Administration

Annel Martin, Compliance Initiatives Lead Specialist



  • The team explores the use of data discovery to promote digital transformation and data driven decision making.  The team discovers meaningful patterns of data, identify problem areas, monitor progress, provide recommendations, and engage key campus stakeholders in analytics discussions and action.
  • The team provides a framework for data governance, data democratization, the ethical use of data across the campus community and provides oversight and direction on requests from third parties for institutional data for research and other purposes.
  • The team utilizes technology and institutional research to stimulate discussion and address the complexity of our changing environment.

Information Security, Compliance & Emerging Technologies


Prof Conrad Shayo, Co-Chair

Gerard Au, Co-Chair

Faith Adole, Associate Director, Student Health Center

Amy Braceos, Interim Director, University Registrar

Beatrice Larez, Interim Assistant Director, Office of the Registrar

Dr. Muriel Lopez-Wagner, Chief Data Officer & Associate Vice President, Institutional Research & Analytics

Jeanne Durr, Interim Associate Vice President for Human Resources & Co-Chief Diversity Officer

Carolyn O'Keefe,  Director, Counseling and Psychological Services

Lynniece Warren, Interim Executive Director, Risk Management

Michael Zachary, Campus Auditor

ASI Student Representative


  • The ISET subcommittee will review, develop and recommend information security and privacy protection policies and standards to comply with applicable federal, state and CSU Information Security Policies and Standards (ICSUAM 8000).
  • The ISET subcommittee will provide oversight and recommendations for compliance with CSU required information security audits and compliance reports.
  • The ISET subcommittee will review and provide recommendations as appropriate in support of campus information technology policies and standards.
  • The ISET subcommittee will evaluate and develop as necessary campus information security policies and standards in response to emerging threats and technologies.
  • The ISET subcommittee will review additional technology, security and privacy issues and concerns as they emerge.

Technology Operations & Customer Support


Dr. Mike Chao, Co-Chair, Department Chair and Professor for Biological Sciences, Faculty Advisor

Bruce Hagan, Co-Chair, Director of Technology Operations and Cloud Services

Gerard Au, Deputy Chief Information Officer and Chief Information Security Officer 

Daisy Ramos, ASI (Student Representative)

Dayna Brown, Confidential Aide, Division of Administration and Finance

Richard Flinchum, Program Specialist, College of Extended and Global Education

Bill Herbert, Information Technology Consultant, Jack H. Brown College of Business and Public Administration

John Hernandez, Head, Library Technology and Media Services, John M. Pfau Library

Ching-Yi Wang, Information Technology Consultant, College of Natural Sciences

Patricia Weyand, Director, Information Technology (PDC)

Brandon Sierra, Assistant Director for Technology Support Center

David Hatch, Network Analyst, Technology Operations and Cloud Services

Gerardo Garcia-Sotelo, Operating Systems Analyst, Technology Operations and Cloud Services

Ben Derry, Operating Systems Analyst, Enterprise and Cloud Services

Earl Wilson, Network Analyst (PDC)

Vacant, College of Social and Behavioral Sciences

Vacant, Division of Student Affairs


The Technology Operations and Customer Service Subcommittee is responsible for advising and providing recommendations for the technology infrastructure, assessing and improving support operations processes, procedures and training, establishing and reviewing technology standards, and project planning, that are focused on enhancing the institutions goals of improving learning outcomes that increase student success.

Duties and Responsibilities:

  • Ensuring that we provide World Class Customer Support
  • Providing a robust, reliable and resilient infrastructure
  • Validate technology services and tools that improve remote learning and work
  • Annually review and provide guidance to ensure the continuity of services and systems during outages, campus shutdowns and other events that do now allow the normal operations.
  • Prioritize sustainability and environmentally friendly use and purchase of technology equipment
  • Review, advise and recommend academic computing and research technology
  • Advise and recommend Enterprise Applications, technology management systems and User Experience improvements
  • Explore, prioritize and leverage Cloud Services
  • Recommend major changes in the delivery of IT services or service levels
  • Provide input on Digital Transformation
  • Recommend specifications and technology standards for campus technology purchases (ex.: PCs, Servers, data projectors, etc.)
  • Develop and recommend technology policies, procedures, use and control of technology property
  • Provide input and guidance on technical training to students, faculty and staff