IT Governance at CSUSB
IT Governance at CSUSB establishes strategic, operational, and technical decision-making processes required to ensure IT enables the University to excel in its mission. IT governance provides strategic leadership, establishes campus-wide IT priorities and policies, and is accountable and transparent to the University community. The IT Governance Executive Committee also governs subcommittees that cover the topics of interest as depicted below and form task forces as needed to address particular areas. The following diagram illustrates the structure for IT Governance at CSUSB and is followed by a text description of its information:
- Academic Technologies and Distributed Learning (ATDL)
- Administrative Systems
- Information Security, Compliance & Emerging Technologies (SET)
- Institutional Data Team
- Technology Operations & Customer Support (TOCS)
General Responsibilities of the IT Governance Executive Committee
The IT governance executive committee is responsible for the following:
- Establishing and communicating a campus-wide IT vision that supports the University's mission and goals
- Establishing IT policies that support strategic, campus-wide IT priorities
- Defining technical architecture and standards for the University
- Establishing best practices and tools for IT across campus
Committee Membership
Co-Chairs: Provost & Vice President for Academic Affairs, and Vice President for Finance, Technology, and Operations & CFO
Members: 19
- Dean, College of Extended Learning and Global Education – 1
- Dean, Library – 1
- Deans, Academic Colleges -5
- Faculty Representatives (At-Large)– 2
- Teaching Resource Center – 1
- Staff (IT + Academic) – 2
- Students– 1
- Vice Presidents – 6
IT Governance Values
For IT governance to be successful, the committee must hold the following values:
- Transparency — The Governance committee and processes must be clear. How decisions are made and who has input rights and decision-making rights must be readily apparent to the campus.
- Communication — Communication must occur into, out of, and across the committee and with campus.
- Accountability — Subcommittees and task forces must be held accountable for delivering on their responsibilities. Clear escalation paths for issue resolution must be defined.
- Assessment – Making sure that measurable objectives are met within the agreed-upon timelines.
- Responsibility — the governance structure must focus on results rather than implementation and project management.
- Appropriate representation — Constituency groups across campus must be represented.
- Active support — Governance structure requires staff to support the process. Agenda setting, meeting logistics, issue tracking, and communication are all essential aspects of active support.
Subcommittees, Task Forces and Special Committees
Subcommittees are ongoing groups responsible for issues and decisions in a certain area of IT at the University. Task forces are time-bound groups assigned specific problems to solve or tasks to accomplish. Special Committees are ongoing groups that focus on administrating a singular program and may only meet at specified times throughout the academic year.
The IT governance executive committee can form subcommittees, task forces, and special committees as needed. Existing committees may be asked to establish formal relationships with the IT governance executive committee. Task forces to investigate issues and explore different IT solutions are occasionally needed.
The IT governance executive committee can appoint task forces on an as-needed basis. Task forces meet for a set timeframe to accomplish specific objectives related to resolving an issue or implementing an IT strategy; they are not considered standing or ongoing governing bodies. Task force membership can consist of the IT governance executive committee or any qualified personnel identified by IT governance executive committee members.
IT Governance Subcommittees
- Academic Technologies and Distributed Learning (ATDL)
- Administrative Systems
- Information Security, Compliance & Emerging Technologies (ISET)
- Institutional Data Team (IDT)
- Technology Operations & Customer Support (TOCS)
IT Governance Special Committees
- Technology Project Prioritization Special Committee
Updated: August 2024