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Instructional Continuity for Virtual Instruction

Please use the links below to access resources related to the pandemic-related campus closure.

  Student Resources for Virtual LearningStaff Resources for Telecommuting

Hope your quarter has started out well in the virtual environment. Your Information Technology Services (ITS) Team, in collaboration with the John M. Pfau Library Information Technology Team, and your local College IT Team, continues to roll out resources for you to be successful in this new learning environment. I will list some of these resources below:

Coyote Labs - Virtual Computer Labs

With campus labs being closed to students, ITS has prepared resources for students to access computer lab resources remotely. A number of campus computer labs are accessible from a web browser at After you log in, you can access all the software in these labs as if you are physically there.

Follow the few simple steps on our Student Virtual Lab Access page to get access to the virtual labs and many popular software packages such as: SPSS, ArcGIS, JMP, R/RStudio, Adobe Creative Suite, and more. The breakdown of available workstations is as follows:

  • The Cave (PL-1109): 71 stations
  • Chemistry Lab (CS-333): 14 stations*
  • Health Science Lab (PS-224): 40 stations
  • Mathematics Lab (JB-390): 41 stations*
  • Computer Science Virtual Lab: 30 stations*
  • COE Lab (CE-205): 24 stations
  • Psychology Lab (SB-463): 29 stations*
  • Geography Lab (SB-359): 25 stations*
  • JHBC Open Lab (JB-127): 72 stations:
  • Accessibility Lab (PL-1109): 14 stations

*limited access to certain majors

Student Technology and Resources (STAR) Team

This team of student assistants in ITS are standing by ready to answer any of your questions or direct them to the appropriate response team and resources. The STAR team is available Monday – Saturday, 8am – 5pm to assist you. You can reach them live during this time through the TSCbot on the Technology Support Center website.

Student Software

Many of the campus-licensed software such as Microsoft Office 365, ESET AntiVirus, HETS Virtual Plaza, JMP, Respondus Lockdown Browser, ArcGIS Online, will continue to be available to students for download on our Student Software page.

For a limited time, MATLAB software is providing students the ability to download and license their software on your personal device through June 30, 2020 (Thanks to Dr. Richard Addante!). The license allows you to use MATLAB Online via any web browser or to install MATLAB on your own desktop or laptop. Please visit this MathWorks page to get MATLAB access. You will be required to create a MathWorks account before either starting MATLAB Online or downloading the desktop version. Please use your university email address. Step-by-step instructions can be found at How to Access MATLAB.

Laptop Lending Program

The John M. Pfau Library has extended the Laptop Lending Program so students can borrow and keep laptops for the entire spring quarter. The Library has distributed over 300 laptops to students for the Spring quarter, with additional laptops being added to the pool very soon. In order to promote social distancing and to reduce lines, students will need to fill out a reservation form. Laptop reservations are for students who do not have access to technology resources at home.

Internet Access and Technical Support

Regarding Internet access, a curated list of resources is available at our COVID-19 Internet Access page. This includes parking areas on campus that have WiFi coverage, as well as a list of Internet Service Providers and cellular carriers that have expanded their services to customers.

If you find yourself using one of our parking lots for Internet access because you do not have access anywhere else, please fill out the mobile hotspot request form. We have a limited supply of mobile hotspots for students who need them.

The Technology Support Center will continue to be available 24/7 at (909) 537-7677, and through the web. Please continue to visit our Student Resources for Virtual Learning webpage as we will continue to post available information there.

Your success is important to us. Please let us know how we can be of assistance