Hope your quarter has started out well in the virtual environment. Your Information Technology Services (ITS) Team, in collaboration with the John M. Pfau Library Information Technology Team, and your local College IT Team, continues to roll out resources for you to be successful in this new learning environment. I will list some of these resources below:
Coyote Labs - Virtual Computer Labs
With campus labs being closed to students, ITS has prepared resources for students to access computer lab resources remotely. A number of campus computer labs are accessible from a web browser at https://csusb.edu/coyote-labs. After you log in, you can access all the software in these labs as if you are physically there.
Follow the few simple steps on our Student Virtual Lab Access page to get access to the virtual labs and many popular software packages such as: SPSS, ArcGIS, JMP, R/RStudio, Adobe Creative Suite, and more. The breakdown of available workstations is as follows:
- The Cave (PL-1109): 71 stations
- Chemistry Lab (CS-333): 14 stations*
- Health Science Lab (PS-224): 40 stations
- Mathematics Lab (JB-390): 41 stations*
- Computer Science Virtual Lab: 30 stations*
- COE Lab (CE-205): 24 stations
- Psychology Lab (SB-463): 29 stations*
- Geography Lab (SB-359): 25 stations*
- JHBC Open Lab (JB-127): 72 stations:
- Accessibility Lab (PL-1109): 14 stations
*limited access to certain majors
Student Technology and Resources (STAR) Team
This team of student assistants in ITS are standing by ready to answer any of your questions or direct them to the appropriate response team and resources. The STAR team is available Monday – Saturday, 8am – 5pm to assist you. You can reach them live during this time through the TSCbot on the Technology Support Center website.
Many of the campus-licensed software such as Microsoft Office 365, ESET AntiVirus, HETS Virtual Plaza, JMP, Respondus Lockdown Browser, ArcGIS Online, will continue to be available to students for download on our Student Software page.
Laptop Lending Program
The John M. Pfau Library has extended the Laptop Lending Program so students can borrow and keep laptops for the entire semester. There are approximately 800 laptops (Mac or Windows) for current CSUSB students to borrow through CSUSB Libraries. Students will need to fill out a reservation form to checkout a laptop.
Internet Access and Technical Support
Regarding Internet access, a curated list of resources is available at our COVID-19 Internet Access page. This includes parking areas on campus that have WiFi coverage, as well as a list of Internet Service Providers and cellular carriers that have expanded their services to customers.
If you find yourself using one of our parking lots for Internet access because you do not have access anywhere else, please fill out the mobile hotspot request form. We have a limited supply of mobile hotspots for students who need them.
The Technology Support Center will continue to be available 24/7 at (909) 537-7677, firstname.lastname@example.org and through the web. Please continue to visit our Student Resources for Virtual Learning webpage as we will continue to post available information there.
Your success is important to us. Please let us know how we can be of assistance