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Student Health Center

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We will be closed on Thursday, June 19 in observance of Juneteenth


Students who feel they are having a medical emergency should immediately call 911.

If you have an urgent health or psychiatric need, please go to urgent care or your nearest hospital emergency room. For locations, see the Emergencies and After-Hours information on this website.

Medical Services

The Student Health Center provides in-person and phone/virtual "telehealth" appointments. 

Self-scheduling is now available via the Patient Portal for select visits. Not all appointments may be available for self-scheduling. If your concern is not listed please call us at (909) 537-5241


For the safety of all our visitors and our staff, if you are experiencing any of the following symptoms:

  • cough/cold, sore throat, fever or a rash,
  • or been in close contact with someone with a positive COVID test,
  • or have tested positive within the last 5 days,
  • or waiting for COVID test results;

Please call to speak to our medical staff at (909) 537-5241 before coming into the Student Health Center.

Important Notice:

If you are experiencing any respiratory illness symptoms, face coverings are required and should be worn while inside the Student Health Center.

Quick Links


 What to Expect When You Arrive

  • Bring your student ID.
  • Please plan to check in no later than 20 minutes before your scheduled appointment time and, if possible, please check in online and complete any online forms.

The Student Health Center staff is committed to serving our students and we welcome your calls at (909) 537-5241. Our hours of operation are:  Monday, Wednesday, and Thursday from 8:00 a.m. - 5:00 p.m., and Tuesday and Friday from 9:00 a.m. to 5:00 p.m..  We are closed Saturday, Sunday and all campus holidays.  You may also call (855) 262-5562 after-hours for our non-emergency nurse advice line.

COVID-19

For information regarding COVID-19 immunization appointments for all counties in California please visit the My Turn website.

To report a COVID-19 case or exposure, or for more information about vaccinations, resources and planning please visit the Return of the Pack website.

The California State University system recommends COVID-19 vaccinations.

 

Immunization Requirements and Removing Immunization Registration Holds:
(COVID-19 vaccination certification, is no longer required)
Please see the Student Immunization Policy for more information and requirements

Immunization records can only be accepted in-person, by mail or through the Patient Portal.  We apologize for the inconvenience, we cannot accept records by fax or e-mail.  Federal regulations (HIPAA) prohibit accepting personal, confidential, medical, or immunization documentation through e-mail.

  • Students my bring their immunization records to the Student Health Center front desk on the San Bernardino campus or drop of a copy of their immunization records in the drop-box by the main entrance.
  • On the Palm Desert Campus, students can bring their immunization records to the PDC Health Center located in the Health Sciences building, room 119, or put them in the drop-box located outside the east entrance of the Health Sciences building.
  • Currently enrolled students can upload your immunization records through the Patient Portal. Please select the "Downloadable Forms" tab, and then select "Upload" under the Immunization Records Section. Make sure to "Save" at the bottom of the page after uploading your records. 

Here are a couple screenshots of what you'll see when you upload your immunization records in the Patient Portal:

  • Or send them by mail to:

                         Attn:  Student Health Center, CSUSB

                         5500 University Parkway

                         San Bernardino, CA 92407

  • Please include your Coyote Identification Number (Coyote ID) with your records.

Registration holds will be cleared once documentation has been received and approved. Hold lifts are not automatic. 

If you need further assistance, please call:  (909) 537-5241.

Mission Statement

The CSUSB Student Health Center supports students' academic success by providing high quality accessible health and psychiatric care as well as health education and wellness services in a safe, confidential and compassionate environment.

Services We Provide

The Student Health Center provides first aid and basic out-patient care services. We have a full time staff Monday through Friday to care for your needs (except during the summer when we are closed on Fridays).  First aid is available during clinic hours to anyone on campus. Please dial 911 for emergencies from anywhere on campus for assistance. We are staffed with Doctors, Physician Assistants, Nurse Practitioners, Nurses, Medical Assistants, and a Pharmacy. Our center contracts with local lab and X-ray services for our students. Our psychiatric services are limited to psychiatric medication evaluation and management. 

For counseling or therapy services, please call (909) 537-5040 or visit the Counseling And Psychological Services (CAPS) website . They have a full time staff of Marriage and Family Therapists, Clinical Social Workers, Psychologists and supervised interns.

Health services are also offered at the CSUSB Palm Desert Campus in the R.D. and Joan Dale Hubbard Student Health and Psychological Counseling Center located in Health Sciences-119.

Currently enrolled students who pay health fees are eligible to access services.  Additional fees may apply to specialty services, procedures, pharmaceuticals and vaccines. Your Student Health Fee supports and finances the operation of the Health Center. Although basic health care is provided, treatment for major illnesses and injury (e.g., motor vehicle accidents), as well as certain conditions requiring a specialist or hospitalization, are beyond the scope of service. Students are referred to an outside provider for these illnesses or injuries and it is the student's responsibility to pay the costs associated with the referral. It is important to have health insurance. Faculty and staff are not eligible for services except in case of emergency.

Please call ahead to schedule an appointment or to ask any questions you may have. There is no charge for routine office visits.

Typical types of clinic services offered are listed below.  Some charges may apply.

  • Physicals: nursing, teaching, pre-employment
  • Birth control: pill, ring, implant, intrauterine contraception, Depo-Provera shot
  • Emergency contraception and medication abortion, Sexually Transmitted Infection testing, pap smears
  • Vaccines: Hepatitis B, MMR (Measles, Mumps, Rubella), TDAP (Tetanus, Diphtheria, and Pertussis), flu shots
  • TB skin test: 2 appointments required

Patient Rights & Responsibilities

The Student Health Center is committed to providing the best possible service to our students.  Please take a minute to become more familiar with your Patient Rights and Responsibilities.

NEW! In accordance with the 21st Century CURES Act, medical health records are now viewable via the Patient Portal in the "Medical Records" tab. Learn more information here

Privacy Practices

We are committed to preserving the privacy of your personal health information.  The Student Health Center is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  HIPAA is United States legislation that provides data privacy and security provisions for safeguarding medical information.  We are required by Federal regulations and California law to protect the privacy of your medical information and to provide you with this notice:
This NOTICE OF PRIVACY PRACTICES describes how medical information about you may be used and disclosed and how you get access to this information.

Please read it carefully.

Comments, Complaints or Questions

As part of the Student Health Center’s commitment to excellence, we appreciate and welcome your feedback. You are encouraged to share and discuss your care and other experiences with our health professionals and support team. If you would like to submit a feedback form with your comments, complaints or questions, suggestion boxes are available in the waiting rooms of both the San Bernardino and Palm Desert clinics.  We appreciate the opportunity to respond to your feedback and we encourage individuals to provide their name and contact information, however, individuals may also submit feedback anonymously. All feedback received is shared with the Quality Improvement Committee with the goal of improving quality of care and safety for patients and enhancing services and service delivery. The Executive Director (or designee) will respond to individuals’ feedback in a timely manner. Dr. Beth Jaworski, Executive Director of Health, Counseling and Wellness may also be contacted directly in-person by checking at the front desk of the San Bernardino campus Health Center lobby, by calling (909) 537-3070, or by email bjaworsk@csusb.edu. A patient may also appeal to the Institutional Equity and Compliance Director by calling (909) 537-7800, or by email IEC@csusb.edu; or Student Affairs Vice President by calling (909) 537-5185, or email VP_StudentAffairs@csusb.edu. A patient satisfaction survey is completed annually and feedback is used to inform services and service delivery.

Accreditation

One of the most important things we do to earn your trust is to participate voluntarily in the quality assessment program of the Accreditation Association for Ambulatory Health Care (AAAHC). We have earned AAAHC Accreditation for over 25 years.  Our long-standing accreditation tells you that AAAHC's independent team of health care professionals has taken a close look at us and has found that we meet their rigorous, nationally recognized standards for quality health care services.