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Office of Financial Aid & Scholarships

Financial Aid Updates COVID-19 / Coronavirus Information

The Office of Financial Aid and Scholarships will continue to provide services through virtual platforms to meet the safety guidelines established by the Center for Disease Control (CDC) to combat COVID-19. Visit the CSUSB COVID-19 webpage for more information from the CDC. Our office is open and eager to assist all students and their families with the Financial Aid information needed to be successful at CSUSB. To contact our office by phone call 909-537-5227 or email Please provide your Coyote ID number in your email and we will get back to you as soon as possible. We thank you for your understanding and patience and we look forward to hearing from you. Thank you, and stay safe.


We are open and ready to support you!

To ensure that we help assist you more effectively, please make sure you clearly identify your first and last name, and your student ID number and coyote email address when leaving either a voice mail or e-mail message. We appreciate your cooperation. 

Q.  Will the Office of Financial Aid and Scholarships be open during the spring semester?

Yes, the Office of Financial Aid and Scholarships will be open Monday through Friday 8:00 am – 5:00 pm through March 20, 2020. Beginning March 23, 2020, our front counters will be closed. We can still be reached by calling our main line at (909) 537-5227 or by email at

Q.  Will I be able to receive the same services from the Office of Financial Aid and Scholarships during this period?

During the temporary suspension of non-essential campus operations, the Office of Financial Aid and Scholarships will not provide front counter service or in-person walk-in appointments. However, students will be able to reach us by phone Monday through Friday 8:00 am - 5:00 pm at (909) 537-5227 or by emailing Financial aid documents can still be submitted by mail, fax at (909) 537-7024, or in the Enrollment Management Dropbox located in front of University Hall. For students at the Palm Desert Campus, financial aid documents can be dropped off in the RG building where parking services is located.

Q.  Will I be able to make an appointment to see my financial aid advisor if I have questions?

At the request of an appointment, A Financial Aid  Advisor will contact you at your CSUSB email.

Q: What do I do if my circumstances have changed since I completed the FAFSA or DREAM Act application?

A: We understand your financial aid application and eligibility is based on prior-prior year income and family information, and circumstances change. We encourage you to speak to a financial aid representative regarding your changes and how they may affect your financial aid eligibility. To do so, go to our Special Cases section; submit a request and a financial aid representative will contact you.

Q.  Where can I locate information if, as a result of COVID-19, I am no longer employed?

You can find more information on the Employment Development Department website.


Welcome and Thank You for Visiting Our Website!

The Office of Financial Aid and Scholarships at CSUSB provides students and their families with information about financial aid resources and facilitates funding in an accurate and timely manner to assist students in pursuing their educational goals.

Whether receiving our services and support via telephone or in-person, our mission is to ensure your financial aid experience supports you in completing your college degree or teacher certification within a reasonable time frame and with minimal loan indebtedness.  While federal regulations do require that you and (if dependent) your parents contribute towards your college expenses, as professionals, we focus on your financial needs not covered by your expected family contribution(s) and also based on your meeting aid program eligibility requirements.  We strive to maximize your financial aid awards with grants, scholarships, low-interest student loans with easy repayment terms, and other types of resources. 

By working together and supporting the quality education you receive at CSUSB, you can stay on track towards completing your undergraduate degree within four years.  Please take the time to review our website information designed to ease your transition into college.  Feel free to seek our help if you have financial aid questions.  We are here for you throughout the year!

Did You Know?

How It Works

Financial aid programs provide support for students to help meet the costs of obtaining a college education. Funding for such programs is provided by the federal and state governments, the individual colleges and universities, and a variety of other public and private sources.


Familiarize yourself with the types of aid available, how much aid you'll need, and whether you're eligible.


With the exception of some scholarships, everyone must use the Free Application for Federal Student Aid (FAFSA®) to apply for aid. When you're ready to apply, fill out the online FAFSA®.


The Department of Education will inform you and CSUSB about your Expected Family Contribution (EFC). Then, CSUSB will tell you how much and what types of aid you qualify for. Check your CSUSB email often - this is the mode by which we communicate with you.


If your aid is in the form of loans, become familiar with the repayment process. Loans are legal obligations, so before you take out a student loan, think about the amount you'll have to repay over the years.

Financial aid is split up into two categories based on the reason the money is awarded:

  • Achievement-based aid is awarded to students who have a special characteristic, skill, talent, or ability. Typically achievement-based aid is in the form of scholarships.
  • Need-based aid is provided to students who demonstrate financial need. Most financial aid, particularly public-funded aid, is awarded on the basis of financial need determined through the application process and in accordance with a prescribed federal formula.

4 Basic Types of Financial Aid Programs Available

  • GRANTS: Federal or state gift assistance with no obligation for work or repayment
  • LOANS: Providing funds now, but with a future repayment obligation
  • SCHOLARSHIPS: Gift assistance with no obligation for work or repayment
  • WORK-STUDY: Part-time work while attending the institution

Most often, financial aid will come to you in the form of a package consisting of a combination of the different types of aid available. The combination of aid offered depends on the availability of funds, your eligibility, the timeliness with which the application process is completed, and your year in school.