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Support

ITS Bulletins

Update - Resolved: DUO giving "Unknown Error" message

Tuesday, October 16, 2018 - 10:10am

ITS has confirmed that DUO has resolved the issue with their system and we have remove the temporary bypass we put in place. DUO should once again be working properly both on and off campus. Thank you for your patience while we worked to address this issue.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu

Update - DUO giving "Unknown Error" message

Tuesday, October 16, 2018 - 8:41am

ITS has implemented a bypass for the DUO system while the provider resolves issues with their service. This bypass is only for the San Bernardino and Palm Desert Campus networks, off campus access is still impacted. Again, we're sorry for any inconvenience this might cause you.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu

Planned Maintenance - PeopleSoft HR and Student production down 10/15/2018 6 pm to midnight

Monday, October 15, 2018 - 1:30pm

 PeopleSoft Human Capital Management and Student Administration applications - down tonight, 10/15/2018 from 6 pm to midnight.

The following services will NOT be available during this maintenance time frame through MyCoyote:
     Faculty Center – View Courses, Class Rosters, Weekly Schedule and related services
     Advising (PAWS) – Degree Audit Reporting/Access
     Public Class Section Search: https://acsweb.csusb.edu/schedule/guest/schedule.jsp
     Student Center – View Classes, Academic Status, Transcripts, Add/Drop, Make Payments, College Planner and related services
     Human Resources, Academic Personnel, and Related Services
     Admissions, Student Records, Student Finance, and Financial Aid

Thanks for your patience.

Thank You,

Lenora Rodgers
Director of Administrative Computing & Business Intelligence
(909) 537-7264
lenora@csusb.edu