https://www.googletagmanager.com/ns.html?id=GTM-NNF3VL8

Support

ITS Bulletins

Update - Issues authenticating with DUO - RESOLVED

Thursday, January 10, 2019 - 2:15pm

The issues authenticating DUO appears to have been resolved by the vendor. ITS has tested the multifactor authenitication functionality, and everything appears to be working properly again. Please let us know if you experience any further issues with DUO.

We apologize again for any inconvenience this may have caused you.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu

Notification - Issues authenticating with DUO

Thursday, January 10, 2019 - 1:38pm

ITS has received reports that DUO is currently experiencing issues that affect the ability to process the multi-factor authentication. The vendor has acknowledged this issues and is investigating their cause. We are monitoring this issue with the vendor and will provide you updated.

We apologize for any inconvenience this may cause you.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu

Update - Issues connecting to Zoom - RESOLVED

Wednesday, January 9, 2019 - 11:22am

The issues connecting to Zoom appear to have been resolved by the vendor. ITS has tested Zoom functionality, and everything appears to be working properly again. Please let us know if you experience any further issues with Zoom. Sorry again for any inconvenience this may have caused you.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu

Outage - Issues connecting to Zoom

Wednesday, January 9, 2019 - 10:30am

ITS has received reports that Zoom is currently experiencing issues. Zoom has acknowledged that users are unable to both join or start meetings currently. We are monitoring this issue with the vendor and will provide updates. We apologize for any inconvenience this may be causing you.

Thank You,

Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu