Support

Dear Campus,
 
In an effort to improve campus network connectivity to support research and scholarly activities, IT Services will be performing various network maintenance throughout the Winter break. This will provide campus a dedicated research network to enhance connectivity to resources such as the Pacific Research Platform.
 
Most of the network upgrade activities will occur between December 10-20, 2018. The full network and system maintenance schedule can be found at: https://www.csusb.edu/its/support/knowledge-base/80071
 
On Monday 12/10/2018, ITS will perform network routing change for internet traffic at 7:30AM to leverage the newly upgraded infrastructure, 100Gbps CENIC connectivity, and a dedicated research network path. We do not anticipate any noticeable interruption to network traffic.
 
From 12/12-12/19, ITS will perform network maintenance to the following buildings and upgrade several academic buildings to 20Gbps connectivity. Users within these building may experience a momentary interruption to network traffic of 1-2 minutes during the maintenance window.
 

• University Village (12/12/2018 Beginning at 11:30 AM)
• Physical Sciences Building (12/13/2018 12:00 Noon)
• Biological Sciences Building (12/13/2018 12:15 PM)
• Social & Behavioral Sciences Building (12/17/2018 12:00 Noon)
• University Hall (12/18/2018 12:00 Noon)
• Jack Brown Hall (12/19/2018 12:00 Noon)

 
On Thursday 12/20/2018, ITS will upgrade firmware for the campus firewalls beginning at 11:00AM.  We do not anticipate any noticeable interruption to network traffic.