ITS Bulletins
Notification - Delayed delivery - CFA Strike Authorization Voting Open
sequent.vote domain is relatively new and rarely seen in campus email. For most of the campus community, this was the first email received from that domain.James Macdonell
Lead Information Security Analyst
(909) 537-3757
jmacdone@csusb.edu
Planned Maintenance - CO Network Maintenance
On Sunday, November 1, between 12:00am - 6:00am, emergency maintenance will be performed on the Chancellor's Office network to address a security issue and help protect campus systems.
The maintenance will be completed in phases and will not result in a full network outage. However, users may experience brief, intermittent interruptions to network connections while the work is being completed. Each interruption may last up to 10 minutes.
Brandon Sierra
Director, Administrative Computing and User Experience
(909) 537-3476
bsierra@csusb.edu
Notification - Phishing - Career Center Impersonation (10/12/2026 Update)
Good Afternoon,
There is an active phishing email campaign impersonating the Career Center.
The phishing email:
- Advertises a student employment opportunity with the National Disability Rights Network (NDRN), offering $700 in weekly pay.
- Includes an attached Word document containing a link to a Microsoft Forms webpage designed to steal personal information.
ITS is actively working to prevent these phishing emails from reaching campus inboxes. However, if you receive this or another suspicious email, please:
- Forward the email to abuse@csusb.edu, and/or
- Click the "Report Phishing" button within your Outlook email client.
Additionally, CSUSB's Career Center has more information on How to Identify Fraudulent Job Postings (scroll to the bottom of the page).
Thank you to those who have immediately reported the email as phishing.
Brian Vasquez
Director, Information Security and Compliance
(909) 537-5048
brian.vasquez@csusb.edu
Frequently Asked Questions
When attempting to activate your myCoyote account please note the following common mistakes:
- Please wait 24-48 hours after receiving the email telling you to activate your myCoyote account
- If you have your preferred name on file use this instead of your legal name (ex: John instead of Johnathan)
- If your last name contains a hyphen or multiple last names it must be entered exactly as it is on file
- Your DOB must be in the format mm/dd/yyyy
Further step-by-step instructions can be found by visiting the myCoyote - Account Activation knowledge article. If after following the instructions you are still experiencing issues, please call the Technology Support Center at (909) 537-7677.
To activate DUO for the first time please follow the step-by-step instructions by visiting the Duo Multi-Factor Authentication Set Up: A Step by Step Guide knowledge article. *NOTE: Once started the setup process must be completed in one sitting.
To reactivate DUO on a new mobile device with the same phone number as the old mobile device please follow the step-by-step instructions by visiting the Reactivate Duo On A New Phone knowledge article.
To reactivate DUO on a new mobile device with a new phone number please call the Technology Support Center at (909) 537-7677.
If you have just registered for a course, please wait 24 hours for it to be available in Canvas. If 24 hours has passed and the course is still not visible, please reference this IT help article on Course Availability on Canvas. If the problem persists after taking these steps, please call 909-537-7677 for assistance.
Please follow the detailed directions for submitting a Coyote Photo on a Computer or submitting a Coyote Photo on a Mobile Device. For a digital ID card, reference the articles on Using the Digital Coyote OneCard
A physical OneCard can be obtained by coming to PL-1109 Mon- Thursay From 8 am to 7 pm and Friday - Saturday from 8 am to 5 pm. You will need to know your ID number and you will need to have a form of identification, such as a driver’s license, California ID, or passport.
Choose eduroam from the list of available networks. Enter your username/password in the following format:
Username: CoyoteID@csusb.edu (ex: 001234567@csusb.edu *NOTE: This is not your email address)
Password: Your CSUSB Password (same as your myCoyote password)
Further step-by-step instructions can be found by visiting the Connecting to Campus WiFi knowledge article.
Student email accounts (@coyote.csusb.edu) expire one year after a student graduates. Please reference our Email Accounts for Graduated Students IT help article for detailed instructions on how to request an alumni email account, transfer your emails and files, setting up forwarding and setting up automated replies from your former student account.
