Support | Information Technology Services

Instructional Continuity for Virtual Instruction

Due to the Campus moving to Virtual Instruction, faculty will be required to format their courses in alternate teaching modalities. Please use our Instructional Continuity button, below, to find and explore alternatives for successful instruction during the closure. Below this box, please select "ATI Faculty Workshops in Alternative Teaching Modalities" for dates, live Zoom links, and recordings of previous workshops.

ATI Faculty Workshops in Alternate Teaching Modalities Instructional Continuity Student Resources for Virtual Learning Staff Resources for Telecommuting

Electronic Forms

Request new Electronic Forms or modifications/changes to existing Electronic Forms.

Need Technical Assistance?

If you can't find a solution in our knowledgebase, submit a support ticket for further assistance. If you experience any trouble submitting a request, please contact the Technology Support Center at 909-537-7677

Wireless Network: eduroam

eduroam, our secure wireless network, is available to CSUSB students, faculty, staff, and visitors. Find out how to connect and much more!

ITS Training Services provides access to learning resources and instructor-led technology training to CSUSB faculty, staff and students.

ITS Bulletins

Notification - Reminder: Legacy @lists.csusb.edu domain to be decommissioned on Monday 11/2/2020

Friday, October 23, 2020 - 4:51pm

Please be reminded that IT Services will be decommissioning the legacy @lists.csusb.edu listserv sub-domain on Monday, November 2, 2020. Any messages sent to the @lists.csusb.edu domain will receive a bounced back message after that date.

The campus has fully transitioned into Google Group during Summer 2019 and the address format is @groups.csusb.edu. If you have not updated your records, please do so before Monday, November 2, 2020.

Thank you,

Gerard Au
Deputy CIO and Chief Information Security Officer
(909) 537-5987
gau@csusb.edu

Planned Maintenance - PeopleSoft (Student & Human Resources) Databases Unavailable from Friday, 10/30/2020, 2PM to Saturday, 10/31/2020, 7PM.

Thursday, October 15, 2020 - 11:41am

PeopleSoft (Student & Human Resources) has a scheduled upgrade from Friday, 10/30/2020, 2PM to Saturday, 10/31/2020, 7PM. These systems will not be available during this timeframe.

PeopleTools 8.57 will be applied to Campus Solutions and Human Resources. PeopleSoft (Student & Human Resources) Databases will not be available at that time. Student Center, Faculty Center, Class Search, PAWS and myCAP are also not available during that time.

Please refrain from running or scheduling processes in PeopleSoft CS and HR production during the upgrade window timeframe mentioned above. Thank you.

Thank you,

Grace King
Interim Chief Administrative Systems Officer
(909) 537-5205
gking@csusb.edu

Notification - ESET Antivirus Update Message

Monday, October 05, 2020 - 10:54am

Users currently running Version 6.6 of ESET Antivirus may receive a message that their product is outdated and will only be supported until December 2020 or March 2021.

IT Services is in the process of testing a new version and a deployment mechanism, which will update university-owned devices in the upcoming months.

For personally-owned devices, you may download the latest ESET version at https://www.csusb.edu/its/software/

Thank you,

Gerard Au
Deputy CIO and Chief Information Security Officer
(909) 537-5987
gau@csusb.edu