Support

ITS Bulletins

Planned Maintenance - Facilities Server TMA

Wednesday, August 16, 2017 - 8:03am

On Monday night August 21, 2017 between the hours of 06:00 pm to 03:00 am, the Enterprise and Cloud Services (a department of ITS) Technicians will be performing Maintenance and upgrade on Facilities Server TMA . This date and time was chosen based on minimal use of the system and minimal interruption to campus operations.

This maintenance will impact the Facilities Services during this process.

Thank You,

Khalil  Daneshvar
Assistant Director of Enterprise & Cloud Services
(909) 537-5189
kdaneshv@csusb.edu

Planned Maintenance - Blackboard Maintenance: 10 September 2017

Tuesday, August 15, 2017 - 11:36am

Dear Campus,

The monthly Blackboard maintenance window for September will be pushed back one week to Sunday, September 10th so that the Blackboard support team may install a cumulative update that will require up to 8 hours to complete from 1am to 9am Pacific Time, during which time Blackboard will NOT be available.

Below are some of the more common issues to be addressed by this update that have affected CSUSB. However, the complete guide for this update may be found here.

  •          SCORM fails to pass scores
  •          Users with Forum Role of Manager receive Access Denied error when attempting to access an Unavailable forum
  •          Due Dates added/edited on Assignments via the tool do not display in the To Do module
  •          Course Copies do not bring linked files forward
  •          When performing a Course Copy into an Existing Course, only 100 files are copied to the Destination Course
  •          Deleted Group leaves orphaned Group Attempts that break Needs Grading
  •          Unable to Export Rubrics
  •          Total column not rounding to expected letter grade

Thank You,

Jim O'Linger
Director of Enterprise Services & Technology Support
(909) 537-5470
jolinger@csusb.edu