ITS Bulletins

Notification - Email System - Impersonator

Saturday, March 23, 2019 - 7:29pm

Information Technology Services was alerted to an impersonation scam email that was being sent to College of Arts and Letters faculty. The sender was impersonating Interm Dean Chuang. It asks the receiver to buy Amazon gift cards in $100 denominations and send photos of the codes on the back to the email address, which reads: ITS email technicians have successfully removed the emails from campus mailboxes.  From what we’ve learned so far, this was a targeted email scam sent to the College of Arts and Letters faculty only.   However if you do receive an email message of this type, please forward it as an attachment to

Thank You,

Jim O'Linger
Director, Technology Support Center
(909) 537-5470

Planned Maintenance - Wireless Network Maintenance March 25-28, 2019

Monday, March 18, 2019 - 5:00pm

As part of the CSU systemwide Common Network Initiative (CNI), CSUSB will be upgrading the software, hardware, and migrating campus Wireless Access Points (WAP) to the latest CSU-approved version.  The upgrade will provide support for next-generation WAP hardware for the upcoming capital projects, as well as the ability to have a cloud-based management console for redundancy.

The maintenance will take place during Spring Break week between Monday, March 25, 2019 and Thursday, March 28, 2019.  During the maintenance, Wireless Access Points (WAP) across campus will be migrated from old hardware to new hardware one group at a time.  Users may experience brief interruptions to wireless connectivity for up to 5 minutes when access points reboot.  We apologize for any inconvenience this may cause while we complete this project during the least-impactful time in the academic calendar.

Thank You,

Gerard Au
AVP for Operations & Customer Support
(909) 537-5987