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Support

ITS Bulletins

Update - Various (MyCAP, OnBase, printing, workflow, mobileapps)

Tuesday, August 14, 2018 - 8:58am

Service to MyCAP (paws.csusb.edu), DACS and CIA forms (workflow.csusb.edu),  Records (imaging.csusb.edu OnBase), printing.csusb.edu, and mobileapps.csusb.edu was restored around 8:45am.   These were affected by an outage starting just after 5:00am this morning.

The outage was limited to services hosted onsite at CSUSB using the CAS single-sign on protocol.  The root cause has been identified and workarounds are in place until the root cause can be corrected.
 

Thank You,

James Macdonell
Lead Infrastructure Analyst
(909) 537-3757
jmacdone@csusb.edu

Outage - MyCAP (uAchieve)

Tuesday, August 14, 2018 - 8:00am

MyCAP (also known as uAchieve, paws.csusb.edu, and DARS) is currently not available.

The service stopped accepting authentication request just after 5am this morning.  ITS technicians are investigating.

Thank You,

James Macdonell
Lead Infrastructure Analyst
(909) 537-3757
jmacdone@csusb.edu