Support | Information Technology Services

Instructional Continuity for Virtual Instruction

Please use the links below to access resources related to the pandemic-related campus closure.

Instructional Continuity for Faculty Student Resources for Virtual Learning Staff Resources for Telecommuting

Request new Electronic Forms or modifications/changes to existing Electronic Forms.

If you can't find a solution in our knowledgebase, submit a support ticket for further assistance. If you experience any trouble submitting a request, please contact the Technology Support Center at 909-537-7677

Wireless Network: eduroam

eduroam, our secure wireless network, is available to CSUSB students, faculty, staff, and visitors. Find out how to connect and much more!

ITS Training Services provides access to learning resources and instructor-led technology training to CSUSB faculty, staff and students.

ITS Bulletins

Planned Maintenance - PeopleSoft (Student & Human Resources) Databases Unavailable on Monday, 8/2/2021, from 9PM-11:59PM.

Wednesday, July 28, 2021 - 2:01pm

PeopleSoft (Student) has a scheduled upgrade on Monday, 8/2/2021, 9PM to 11:59PM. PeopleSoft (Student and Human Resources) will not be available during this timeframe.

During our regularly scheduled maintenance window, CSMP 16.04 will be applied to Campus Solutions. PeopleSoft (Student & Human Resources) databases will not be available at this time. Student Center, Faculty Center, Class Search, PAWS and myCAP are also not available during this time.

Please refrain from running or scheduling processes in PeopleSoft CS and HR production during the maintenance window timeframe mentioned above. Thank you.

Thank you,

Grace King
Interim Chief Administrative Systems Officer
(909) 537-5205
gking@csusb.edu

Notification - NEOGOV Browser Support Update

Tuesday, May 04, 2021 - 5:03pm

Dear Campus Community,

Beginning August 1, 2021, NEOGOV will be discontinuing support for Internet Explorer 11 and Edge HTML and the supported browsers will be Chrome and Edge with Chromium. NEOGOV will still work after August 1st in the unsupported browsers; however, NEOGOV will no longer test their product in either Internet Explorer 11 or Edge HTML and features may stop working. Please feel free to reach out to the Technology Support Center if there are any questions regarding Chrome or Edge with Chromium.

Thank you,

Brandon Sierra
Assistant Director, Technology Support Center
(909) 537-3476
bsierra@csusb.edu