The issue affecting the ability to access Outlook has been resolved by our network provider at 9:35am today. We've confirmed that all services appear to be restored to normal.
This issue affected multiple CSU campuses and other universities and colleges in California. We apologize for any inconvenience this issue may have caused you.
Support
Need Technical Assistance?
If you can't find a solution in our knowledgebase, submit a support ticket for further assistance.
Wireless Network: eduroam
eduroam, our secure wireless network, is available to CSUSB students, faculty, staff, and visitors. Find out how to connect and much more!
Changes to Google Drive
As of March 12, 2018, Google will be ending support for the desktop “Google Drive” application and has introduced 2 new products to replace it -- “Backup and Sync” and “Drive File Stream”.
ITS Bulletins
Outage - Issues Syncing Outlook - RESOLVED
Tuesday, November 13, 2018 - 10:03am
Thank You,
Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu
Outage - Issues Syncing Outlook - UPDATE
Tuesday, November 13, 2018 - 8:24am
ITS has received multiple reports of problems logging into or syncing email from Outlook. We are currently investigating the issue and hope to have it resolved shortly. We apologize for any inconvenience this issue may cause. We will provide updates about this issue as we have more information.
UPDATE (8:53am):
It appears that the issue with Outlook is currently impacting multiple CSU campuses and may be an issue statewide. We are continuing to investigate the issue and will let you know as we discover more.
UPDATE (9:28am)
We have confirmed that the issue resides with the our network service provider (CENIC). They have confirmed the issue and are actively working on providing a resolution as soon as possible.
Thank You,
Chris Bradney
Assistant Director, Technology Support Center
(909) 537-4462
Christopher.Bradney@csusb.edu