Support | CSUSB

If you can't find a solution in our knowledgebase, submit a support ticket for further assistance.

From trouble logging in to activating your myCoyote account, this is our collection of support knowledge based on common requests we've received over the years.

Wedge Lab Open 24/7

The new study area and open lab inside the wedge is now open 24/7! Make sure to stop by and check out the newly renovated space.

ITS Bulletins

Planned Maintenance - PeopleSoft HR and SA

Monday, July 24, 2017 - 1:08pm

Tonight’s normal PeopleSoft Maintenance window will need to be extended a couple extra hours to apply a major Maintenance Pack.

PeopleSoft is scheduled to be down from 6PM – 12AM tonight, 7/24/2017for applying MP 25.00 and MP 25.01.

Services NOT available during this time through MyCoyote:

• Faculty Center – View Courses, Class Rosters, Weekly Schedule and related services
• Student Center – View Classes, Academic Status, Transcripts, Add/Drop, Make Payments, College Planner and related services
• Human Resources, Academic Personnel, and Related Services
• Admissions, Student Records, Student Finance, and Financial Aid

Thank You,

Lenora Rodgers
Director of Administrative Computing & Business Intelligence
(909) 537-7264
lenora@csusb.edu

Planned Maintenance - Campus Edge Network Router Maintenance - 3am on July 21

Thursday, July 20, 2017 - 6:06pm

IT Services will be performing maintenace on the Campus Edge Network Router tomorrow morning, Friday, July 21, 2017. A reboot will take place at approximately 3:00am. We do not anticipate any interruption to services due to network redundancy.

Thank You,

Gerard Au
AVP for Operations & Customer Support
(909) 537-5987
gau@csusb.edu

Planned Maintenance - No services expected to impacted

Tuesday, July 18, 2017 - 3:50pm

On Wednesday July 19, 2017 between the hours of 05:30 PM to 8:30 PM, the Enterprise and Cloud Services (a department of ITS) Technicians will be performing firmware upgrades for the Brocade Fiber Switches. This date and time was chosen based on minimal use of the system and minimal interruption to campus operations

This maintenance is not expected to be service impacting however we are notifying you just in case you experience any irregular connectivity for few minutes during this maintenance window.

Thank You,

Khalil Daneshvar
Assistant Director of Enterprise & Cloud Services
(909) 537-5189
kdaneshv@csusb.edu