Support

ITS Bulletins

Planned Maintenance - Campus Enterprise Service Management System

Friday, January 17, 2020 - 8:52am

The Campus Enterprise Service Management system (ITS ticketing and HR Service Management) is set to undergo its monthly maintenance this evening, Friday January 17th, from 7pm to 1am Saturday morning. During this maintenance window, access to the Enterprise Service Management system may be intermittently unavailable. We apologize for any inconvenience this may cause you.
If you need to contact ITS for support during a period of system unavailability, please give us a call or send us an email for prompt service.

Thank you,
MPP Signature

Brandon Sierra
Interim Assistant Director, Technology Support Center
(909) 537-3476
bsierra@csusb.edu

Outage - Resolved: Eduroam

Thursday, January 16, 2020 - 10:27am

IT Services has resolved the wireless issue and will continue to monitor the health of the campus wireless network. We apologize for any inconvenience this may have caused.
If you continue to experience issues with connectivity, please attempt to turn off and on your wireless option on your device, or restart your device.

——- Original Message ——-

ITS has received reports of intermittent connectivity issues with eduroam. The network team is looking into the issue and is working to resolve it as soon as possible. We apologize for any inconvenience this may have caused.

Thank you,
MPP Signature

Brandon Sierra
Interim Assistant Director, Technology Support Center
(909) 537-3476
bsierra@csusb.edu