Technology Support Center (TSC)

About Us

Technology Support Center (TSC) is the one-stop shop for support, information, and consultation of all technology-related matters. On a 24/7 basis, the technology support center provides the university with effective, timely, and consistent responses to technology support needs. 

The TSC is the issuer of Coyote OneCard, the official CSUSB identification card. We provide students, faculty, and staff assistance and training on campus resources such as MyCoyote, Blackboard, campus email systems, Google G Suite, Office 365. We also assist with desktop support and provide access to many campus-licensed software.

The TSC is located in the Pfau Library Addition first floor (PL-1108) and can be reached by phone at 909-537-7677 or email at support@csusb.edu or on the web at http://support.csusb.edu

 

Services

Current Technology Projects & Initiatives

  • Email (Exchange) Migration & Maintenance for all campus email systems
  • Blackboard Upgrades & Maintenance for all faculty and students
  • CSUSB Technical Professional Development at Lynda.com

Technology Services

  • Resetting MyCoyote Account Access
  • Smart Classroom Support
  • Troubleshooting technology problems
  • Using the Cisco phone system
  • Wireless internet access/FAQS
  • Network login FAQs

Requesting Accounts

  • Requesting a campus email account
  • Requesting a Blackboard account