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Technology Support Center (TSC)

Instructional Continuity for Virtual Instruction

Due to the Campus moving to Virtual Instruction, faculty will be required to format their courses in alternate teaching modalities. Please use our Instructional Continuity button, below, to find and explore alternatives for successful instruction during the closure. Below this box, please select "ATI Faculty Workshops in Alternative Teaching Modalities" for dates, live Zoom links, and recordings of previous workshops.

ATI Faculty Workshops in Alternate Teaching Modalities Instructional Continuity Student Resources for Virtual LearningStaff Resources for Telecommuting

About Us

Technology Support Center (TSC) is the one-stop shop for support, information, and consultation of all technology-related matters. On a 24/7 basis, the technology support center provides the university with effective, timely, and consistent responses to technology support needs. 

The TSC is the issuer of Coyote OneCard, the official CSUSB identification card. We provide students, faculty, and staff assistance and training on campus resources such as MyCoyote, Blackboard, campus email systems, Google G Suite, Office 365. We also assist with desktop support and provide access to many campus-licensed software.

The TSC is located in the Pfau Library Addition first floor (PL-1108) and can be reached by phone at 909-537-7677 or email at support@csusb.edu or on our website Technology Support.

Services

Current Technology Projects & Initiatives

  • Email (Exchange) Migration & Maintenance for all campus email systems
  • Blackboard Upgrades & Maintenance for all faculty and students
  • CSUSB Technical Professional Development at Lynda.com

Technology Services

  • Resetting MyCoyote Account Access
  • Smart Classroom Support
  • Troubleshooting technology problems
  • Using the Cisco phone system
  • Wireless internet access/FAQS
  • Network login FAQs

Requesting Accounts

  • Requesting a campus email account
  • Requesting a Blackboard account