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Technology Support Center (TSC)

Instructional Continuity for Virtual Instruction

Please use the links below to access resources related to the pandemic-related campus closure.

 Instructional Continuity for Faculty Student Resources for Virtual LearningStaff Resources for Telecommuting

About Us

Technology Support Center (TSC) is the one-stop shop for support, information, and consultation of all technology-related matters. On a 24/7 basis, the technology support center provides the university with effective, timely, and consistent responses to technology support needs. 

The TSC is the issuer of Coyote OneCard, the official CSUSB identification card. We provide students, faculty, and staff assistance and training on campus resources such as MyCoyote, Blackboard, campus email systems, Google G Suite, Office 365. We also assist with desktop support and provide access to many campus-licensed software.

The TSC is located in the Pfau Library Addition first floor (PL-1108) and can be reached by phone at 909-537-7677 or email at support@csusb.edu or on our website Technology Support.

Services

Current Technology Projects & Initiatives

  • Next Generation Smart Classroom Upgrade in all classrooms at the SB and PDC Campuses

  • Outdoor WiFi Upgrade to enhance WiFi access

  • The DUO Multi-Factor Authentication implementation for all faculty, staff, and students

  • Canvas migration

Technology Services

  • Resetting MyCoyote Account Access
  • Smart Classroom Support
  • Troubleshooting technology problems
  • Using the Cisco phone system
  • Wireless internet access/FAQS
  • Network login FAQs

Requesting Accounts

  • Requesting a campus email account
  • Requesting a Blackboard account