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Parents & Guardians

Supporting Your Student Every Step of the Way

At Cal State San Bernardino, we know families play an important role in a student’s success. Whether your student is considering CSUSB or already part of our Coyote family, you can feel confident knowing they’ll receive a high-quality education in a welcoming, safe, and supportive environment. With strong academics, an affordable education with lasting value, and resources designed to help them thrive, we’re here to partner with you as your student defines their future.

One of the Safest Campuses in the California State University System

Stay Connected with the Coyote Family Portal  

The Coyote Family Portal is your one-stop hub for staying informed and involved in your student’s journey at CSUSB. From important campus news and deadlines to personalized newsletters and email announcements, you’ll have the information you need—right when you need it. Log in to get started or sign up today to stay connected and share updates with family and friends.

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Your Questions, Answered 

We know you may have questions as you support your student on their college journey. Here are answers to some of the most common ones—designed to give you peace of mind and help your student succeed at CSUSB. 

 

Where can my student apply for a job? Can my student work on campus?

The CSUSB Career Center is a good place to start for information about on- and off-campus jobs, internships, career preparation and coaching, and more. Visit the Career Center website.

Are there any other ways to get Financial Help aside from FAFSA and CalGrants (scholarships)?

A number of scholarships opportunities are available through CSUSB’s academic colleges, departments, student organizations and community partners. For more information, visit the Office of Financial Aid & Scholarship’s Scholarship website.

If my son/daughter were to dorm, how would I know they would be safe?

The safety of students is a top priority. The CSUSB Department of Housing and Residential Education works with the University Police Department to provide a safe environment of student residents. For more information, visit the Housing and Residential Education Campus Safety website.

How safe is the campus?  

CSUSB is regarded as one of the safest campuses in the California State University system, with the University Police Department providing public safety for students, faculty, staff and university guests. The UPD offers campus escorts, crime prevention programs and makes available campus crime statistics. For more information, visit the University Police Department’s Crime Information website.

What if I wanted access to my student's information, how can I get that?

All student records are maintained  accordance with the Family Educational Rights and Privacy Act. When a student reaches 18 years of age or attends an institution of postsecondary education at any age, the student becomes an “eligible student,” and all rights under FERPA transfer from the parent to the student. Download “A Parent Guide to the Family Educational Rights and Privacy Act (FERPA)” on the U.S. Department of Education’s Protecting Student Privacy website.

Do they sell alcohol on campus? And if so, how is that monitored?

Only beer and wine are sold on campus, and their consumption and sale is strictly controlled by the university. No one under the age of 21 is allowed to possess, transport or consume alcohol in their room or apartment. Students under the age of 21 in the presence of alcohol will be found in violation of the University Alcohol Policy.

Where can I go to pay for my students' tuition?

The CSUSB Student Financial Services office makes available convenient ways for students and their families to pay their tuition. For more information, visit the Student Financial Services Frequently Asked Questions webpage.

Parents and family support are important to student success.  Register for Parent and Family Orientation to meet the CSUSB team and learn directly about the university resources available to help you support your student as they begin their academic journey. 

 

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What Our Students Are Saying

Jacob 

Major: Ethnic Studies 

“CSUSB is a welcoming campus to students new to the college process, and the professors are extremely down-to-earth and helpful!” 

Elsy 

Major: Liberal Studies 

“What makes CSUSB special is the diverse and welcoming environment – a place where everyone belongs.” 

Mark 

Major: Theatre Arts 

“The sheer number of services and tools at the students’ disposal is truly what sets CSUSB apart.”