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Campus Commitment

California State University, San Bernardino is committed to providing equal access to university information and communication technologies for all CSUSB students, faculty, staff, and interested parties, regardless of disability.

Campus standards:

CSU Chancellor's Office policies:

 Federal and state legislation:

Other guidelines:

Web Accessibility Statement

CSUSB assures web accessibility through automated evaluations, quarterly manual evaluations, trainings for content editors and web developers, having an open-door policy for content editors, and establishing an accessibility-conscious culture.  While CSUSB is committed to ensuring the accessibility of our websites, our numerous content editors may occasionally make changes that render certain aspects of web pages inaccessible.

Content editor errors may include:

  • Multimedia may be uploaded to web pages without audio descriptions and/or captions
  • Some web pages do not contain properly coded tables, or may be using tables for layout
  • Some web pages may not have properly nested headings
  • Links – web pages may contain the following issues:
    • broken links
    • link with same name different locations
    • empty link texts
    • redundant link
  • Images – some images may contain the following issues:
    • may not clearly communicate information in images
    • when conveying meaning, may not pass color contrast 
    • missing alt attributes

Our campus web team is addressing the following: 

Template Issues:

  • Slideshow buttons fail color contrast
  • Slideshow buttons are not properly labeled
  • Content slider fails color contrast
  • DOM does not match visual presentation 

CSUSB Chat Bot 

  • Missing focus indicator
  • Cannot see or navigate iFrame with CSS disabled 

3rd Party Chat Bots

  • Improperly coded iFrames
  • Navigability issues
  • Color contrast issues 
  • Title missing
  • No heading structure
  • No page regions
  • Users cannot see content with CSS disabled 

Contact us with Accessibility Concerns

 Campus Resources

Accessible Technology Initiative at CSUSB

Accessible Technology Services supports students, faculty and staff in implement, procuring, acquiring, designing, developing, and maintaining campus-supported information and communication technology across the following areas:

  1. Instructional Materials
  2. Web Accessibility
  3. Procurement of Information & Communications Technology (ICT)

Visit the Accessible Technology Services website
Location: Pfau Library, Room 046
Phone: 909-537-5079

ATC (Assistive Technology Center)

ATC is an integral part of CSUSB's Accessible Technology Services unit for students, faculty, and staff. 

Assistive Technology Center (ATC) is a specialized computer lab that provides and supports a variety of assistive technologies (AT) for students, faculty, and staff.  AT is traditionally used by individuals with disabilities to facilitate alternative means of access to information. However, many AT programs are often so effective that they are adopted into mainstream use by most everyone, thus the ATC lab is open to everyone.

Visit the ATC website
Office: PL-1109.D (Pfau Library computer lab southside)
Phone: 909-537-3472

SSD (Services to Students with Disabilities)

The Office of Services to Students with Disabilities (SSD) is committed to providing eligible students accommodations that ensure equal access to learning and equal opportunity for academic success. Students must complete an Application for Services, which includes documentation of the disability to receive services.  SSD also works with its student advisory board as well as CSUSB faculty and staff to raise campus-wide awareness of issues related to disability, accessibility, and equity.

Visit the SSD (Services to Students with Disabilities) website
Location: University Hall, Room 183
Phone: 909-537-5238

CAAB (Campus Accessibility Advisory Board)

California State University, San Bernardino is dedicated to ensuring that programs and facilities are accessible to all students, staff, faculty, and members of the community. To this end, the Campus Accessibility Advisory Board (CAAB) has been established to assist the University to identify and resolve barriers to individuals with disabilities.

Visit the CAAB (Campus Accessibility Advisory Board) website
Phone: 909-537-5130

Human Resources

CSUSB provides reasonable accommodations for employees with sensory, mental or physical disabilities. A reasonable accommodation is an accommodation that enables the employee to perform the essential functions of their position, is medically necessary, and does not create an undue hardship.

Visit the Human Resources ADA Accommodation Request 
Location: Sierra Hall, Room 110 (Off Sierra Drive, close to Lot B and the Children's Center)
Phone: 909-537-5138

WorkAbility IV

The mission of the WorkAbility IV (WA-IV) program is to provide support through enhanced career preparation services to California State University, San Bernardino (CSUSB) students with disabilities that are clients of the California Department of Rehabilitation (DOR) that assists them in overcoming barriers, obtaining gainful employment within their academic major and job retention.

Visit the WorkAbility IV website

Office: UH 183
Phone: 909-537-7755