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Enterprise & Cloud Services (ECS)

About Us

Enterprise and Cloud Services (ECS) is primarily responsible for system administration and maintenance of hardware, software, and cloud environment supporting the campus enterprise systems.

Led by Director Bruce Hagan, ECS manages enterprise resources including private and public cloud Infrastructure and ancillary services. Services rendered include: server and desktop virtualization, cloud computing resources configuration and maintenance, backup and recovery, server hosting, co-location services, data center management, Scantron exam scoring, and SOTE processing.


  • Enterprise Services
    • Backup and Recovery
    • Enterprise Active Directory
    • Optical Mark Reading - Exam Scoring (Scantron)
    • Server Co-location
    • Server and Systems Management
    • SOTE (Student Opinion of Teaching Effectiveness) Processing
  • Private Cloud Services
    • Virtual Environment Infrastructure
      • VMWare Snapshot Removal
    • Virtual Desktop Infrastructure
  • Public Cloud Services
    • Amazon Web Services
    • Microsoft Azure
Name Title Phone Email
Bruce Hagan Director, Technology Operations, Cloud Services and Customer Support (909) 537-4242
Elsa Lopez Administrative Support Coordinator (909) 537-3338
Abhishek (Andy) Chander Operating Systems Analyst Lead (909) 537-7780
Gerardo Garcia-Sotelo Operating Systems Analyst Lead (909) 537-7729
Patrick Chinpanich Operating Systems Analyst (909) 537-7306
Adrian Piceno Operating Systems Analyst (909) 537-7287
Randy Rouch Information Technology Consultant (909) 537-5475
Gene Young Equipment Systems Specialist (909) 537-3298