Disclosure of Consumer Information

Cal State San Bernardino is committed to providing students, their families and the campus community full disclosure of all consumer information as required by state and federal laws and regulations. The laws are intended to satisfy students' right to know, and afford the opportunity for students to make fully informed choices regarding the institution they elect to attend. Please take a moment to review the information below.

Consumer and disclosure information relating to current degrees and programs offered by the university, accreditation information, and lists of faculty and administrative personnel can be accessed in the university Bulletin of Courses, or call the CSUSB Office of Admissions & Student Recruitment at (909) 537-5188.

The federal Family Educational Rights and Privacy Act of 1974 (FERPA), and regulations adopted subsequent to the act, set out requirements designed to protect students' privacy in their records maintained by the university. The university has incorporated FERPA into its Student Records Administration Policy. The complete FERPA policy is also available. For more information, or to obtain a copy of the Student Records Administration policy, call the CSUSB Office of the Registrar at (909) 537-5202.

The Office of Financial Aid & Scholarships determines whether you meet federal, state and/or campus eligibility requirements. In some cases, our office will need to get information from other school offices, such as the admissions office or the registrar, or from other organizations, such as high schools, scholarship organizations/sponsors, or state agencies.

The determining factors of whether you meet final eligibility for federal, state and campus grants, loans and other types of educationally-related benefits or resources can vary and may include but are not limited to the following:  demonstrated financial need based on financial aid application or scholarship data, program specific requirements, your ability to maintain academic progress, and your enrollment status per term and annually. 

We will carefully review your financial aid eligibility and make every attempt to insure that you receive the maximum aid for which you qualify.  Please read additional information on our website under category Types of Aid that outlines each financial aid program's eligibility criteria.  

Consumer disclosure information relating to financial aid includes: cost of attendance, description of need and non-need aid types, application procedures and processes, student eligibility requirements, students’ rights and responsibilities, criteria for selection of recipients and awarding funds, loan counseling, disbursement information, refund and repayment policies, satisfactory academic progress policy for financial aid, appeal procedures, and financial aid availability for students abroad. All of this information can be accessed on the CSUSB Office of Financial Aid and Scholarships or by calling (909) 537-5227.

If a student's financial aid is greater than his or her total tuition fees and/or on campus housing charges at CSUSB, the Student Accounts Office (SAO) will refund the excess to the student by one of the following methods:

  • Transmit funds to student's bank account, if student has applied as a Direct Deposit participant.
  • Mail a check to the mailing address the student has indicated on his or her MyCoyote account.

The student is responsible to insure that his or her mailing address is kept current in MyCoyote.

The Office of Financial Aid and Scholarships encourages all financial aid students to apply for direct deposit and get on board to receive their financial aid disbursement in a timely manner.

A repayment will be owed to the university if a student drops courses before the quarter census date, completely withdraws from all classes before the 60 percent point of the quarter, receives federal financial aid for a term but fails to attend course(s), or receives a zero (0) GPA for all courses at the end of a term. In these situations you are strongly encouraged to visit the Financial Aid & Scholarships Office in University Hall and make an appointment with a financial aid adviser. The policy on repayment of financial aid is available online. More information can be accessed on the CSUSB Office of Financial Aid and Scholarships website, or by calling (909) 537-5227.


A federal or state drug conviction of possession or sale of drugs can disqualify a student from receiving financial aid. More information can be accessed on the CSUSB Office of Financial Aid and Scholarships website, or by calling (909) 537-5227.

Since 1978, the campus has experienced dynamic growth in its population of students with disabilities. At Cal State San Bernardino, there are nearly 1000 students with verifiable disabilities who are served by the university's Services to Students with Disabilities (SSD) office.

SSD strives to empower students with disabilities by fostering skills such as self-advocacy, resourcefulness, and independence. The SSD office works collaboratively with the campus community to remove barriers, promoting an enriched learning environment where students with disabilities can utilize their skills and pursue their academic and personal development goals. The SSD office provides the necessary support services instrumental to students achieving their academic goals while building self-efficacy. Services are assessed on a case by case basis and appropriate referrals to other campus departments are provided. This highly personalized approach has enabled the SSD office to successfully help thousands of students achieve their chosen academic goals.

Information regarding services available to students with disabilities and other campus resources are available at the SSD website or by calling (909) 537-5238 or TDD (909) 537-7230.

Credit for work completed at institutions of recognized accreditation will be accepted toward the satisfaction of degree requirements at CSUSB within limitations of residence and major requirements, community college transfer maximums, and course applicability. Frequently asked questions regarding transfer are answered by the CSUSB Office of Admissions and Student Recruitment or by calling (909) 537-5188. Complete articulation agreements with all public colleges and universities in California are available on the ASSIST website.

In our commitment to the furthering of knowledge of students and fulfilling our educational mission, Cal State San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity.

We are pleased to present diversity of our student population for your perusal. Further details may be obtained by contacting the CSUSB University Diversity Committee at (909) 537-5032.

This Alumni Survey is completed by alumni who graduated within the past several years. Questions include satisfaction with CSUSB and the program, effectiveness, employment, and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.

Graduation and retention rates for full-time, first-time undergraduates are available online. The information is also displayed by gender and by ethnicity. Degree completion, retention, and graduation rates can also be obtained by calling the CSUSB Office of Institutional Research at (909) 537-5052.

The Drug Free Schools and Campuses Act of 1989 requires that all students be notified annually of Cal State San Bernardino's Alcohol and Other Drug Policy. The Biennial Review Report on Alcohol and Other Drugs Programs and Policies is available for review in the CSUSB Office of the Vice President for Student Affairs, University Hall 231.

Cal State San Bernardino places the highest priority on your safety. We rely on community members to share our commitment and actively participate in creating a safe and secure living, learning, and working environment. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act), the university's annual security report for CSUSB main campus includes statistics for the previous three years concerning reported crimes that occurred on or around the campus. The annual security report for PDC. A copy of either report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

The process to report a missing resident living in on-campus student housing facilities is included in the Annual Security Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

By utilizing MyCoyote, an emergency contact person may be designated for use by campus personnel. For more information on MyCoyote, contact the MyCoyote MyCoyote eHelp Center.

Emergency response and evacuation procedures are listed on the CSUSB Emergency Management page. The CSUSB Emergency Operations Plan includes emergency response and evacuation procedures. CSUSB will utilize campus emergency notification systems upon the confirmation by university police officers of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees occurring on or near the campus. Visit the website located at or the UPD website for more information. A copy of the campus annual safety report may be printed directly from the website, or by calling Police Records at (909)537-3552. 


Cal State San Bernardino's annual fire safety report is available online. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

The Student Health Center provides clearances for the university admissions requirement. All new and re-admitted California State University students born after Jan. 1, 1957, are required to present proof of measles and rubella immunizations to the Student Health Center. The hepatitis B vaccine series is required of first time enrollees under the age of 19. However, you may be exempt for both of these requirements if you've graduated from a California public school during or after 2005. More detailed and specific requirements may be viewed on the CSUSB Student Health Center website, or may be obtained by calling (909) 537-5241.

Although not required, students are also strongly encouraged to receive the Meningococcal meningitis vaccine. Meningococcal meningitis is known to spread easily among students, particularly those living in residence halls or sharing apartments with multiple roommates.

The unauthorized distribution of copyrighted material is a violation of a federal law, the Digital Millennium Copyright Act §512(c), and also a violation of CSU policy, the CSU San Bernardino Acceptable Use Policy for Electronic Communication and  the Standards for Student Conduct. Since this type of activity also places the university at risk for possible criminal and civil liability, the university investigates each notice of possible violation and applies to the fullest extent all current applicable policies.

It is our policy to respond to allegations of copyright violations in accordance with the Digital Millennium Copyright Act (“DMCA”).  For further information, please review the Copyright/DMCA Notice and Procedure

 CSUSB students and student organizations are responsible for understanding and upholding the Standards for Student Conduct. Plagiarism and cheating are violations of the Student Conduct Code. Definitions and procedures for addressing cheating and plagiarism are found in the Faculty Senate's Policies and Procedures Concerning Academic Dishonesty, Standards for Student Conduct, and Executive Order 1098 Revised 6/23/15 - Student Conduct Procedures.  Behavior that is not consistent with the Standards for Student Conduct and/or conducive to a safe living and learning community is addressed in accordance with the Standards for Student Conduct and Executive Order 1098 Revised 6/23/15 - Student Conduct Procedures. Copies of the policies and procedures may be obtained by requesting a copy from the CSUSB Office of Student Conduct and Ethical Development in University Hall 346, (909) 537-7172; the Office of the Vice President for Student Affairs in University Hall 231, (909) 537-5185; or online at Student Conduct and Ethical Development.

Coyotes are not only known to be part of a closely knit pack, but are also known to communicate or send alerts to their pack by howling. Similarly, at CSUSB, Coyotes are strongly encouraged to call for help for themselves, their peers, or other members of our campus community when necessary. Reports from members of the Coyote family of alleged student misconduct and concerning behaviors are critical to the maintenance of a safe and orderly living, learning and working environment. Reports of alleged student misconduct can be submitted via an online incident report 24/7. Consultation is also available by contacting the Office of Student Conduct and Ethical Development at or (909) 537-7172. For immediate or emergency assistance, University Police can also be reached by calling 9-1-1 as necessary.

The online class schedule provides access to recommended or required textbooks for each course section, including title, author, edition, copyright year, publisher, ISBN, and cost for new or used copies. The university’s Coyote Bookstore provides information on renting textbookspurchasing used textbookstextbook buy-back programs, and alternative content delivery programs. For more information, please call the Coyote Bookstore at (909) 537-3966.

In compliance with the Equity in Athletics Disclosure Act (EADA), the Cal State San Bernardino Athletics Department posts the athletic programs' participation rates and financial support data on the CSUSB athletics website by Oct. 15 of each year. The information remains on the website throughout the fall quarter. The EADA is designed to make prospective student-athletes aware of a school's commitment to providing equitable athletic opportunities for its male and female students. Any co-educational institution of higher education that participates in a federal student aid program must prepare an EADA report on an annual basis. The EADA and graduation rates of student-athletes are available by calling the Coyote Athletics Department at (909) 537-5011.

California State University (CSU) Executive Order 1096, Revised 10-05-2016 and Executive Order 1097, Revised 10-05-2016, were established to provide students and applicants for admission a systemwide procedure to file complaints alleging violations of the directives, policies and procedures set forth by the government and the Board of Trustees. The Executive Orders are part of our campus’ efforts to widely communicate which procedures should be followed according to the status of the filer and the alleged harasser.

Executive Orders 1096R and 1097R cover the Systemwide Policy prohibiting Discrimination, Harassment and Retaliation, Sexual Misconduct, Dating and Domestic Violence, and Stalking against Students and Systemwide Procedure for Addressing Such Complaints by another Student, CSU employee and/or a Third Party. The CSU prohibits discrimination, including harassment, because of any Protected statuses, which include: age, disability, gender, genetic information, gender identity or expression, nationality, marital status, race or ethnicity, religion, sexual orientation, veteran or military status.

For information and filing forms concerning sex, gender or sexual orientation, contact Title IX & Gender Equity, Cristina Martin, Director and Title IX Coordinator, SMSU-103, (909) 537-5669, or To submit a concern online, their website has a “File a Report” button on the left.

For concerns based on any other protected statues, contact Rosalinda Velasco, Interim Associate Vice President for Human Resources and Co-Chief Diversity Officer, SH-110, (909) 537-5138,

The Office of the Vice President for Student Affairs, UH-231, (909) 537-5185 can also provide information about Title IX & Gender Equity and the Executive Order complaint process.

No student is precluded from filing a complaint at any time with the U.S. Department of Education, Office for Civil Rights, 50 United Nations Plaza, San Francisco, CA 94102, Phone (415) 486-5555, Fax (415) 486-5570, TDD (800) 877-8339, Email, or in court, where civil law remedies, including but not limited to injunctions, restraining orders or other remedies or orders, may also be available.


The California State University does not discriminate on the basis of gender, which includes sex and gender identity or expression, or sexual orientation in its education programs or activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of gender or sexual orientation in employment, as well as in all education programs and activities operated by the University (both on and off campus). The protection against discrimination on the basis of gender or sexual orientation includes sexual harassment, sexual misconduct, and gender based dating and domestic violence and stalking.

The following persons have been designated to handle inquiries regarding the non-discrimination policies:

  • Title IX Coordinator: Cristina Martin, Director, Title IX & Gender Equity, SMSU-103, (909) 537-5669, or
  • Role: Receiving complaints against faculty, staff, administrators, students, and Third Parties; overseeing investigations, monitoring and oversight of overall implementation of Title IX compliance, including coordination of training, education, and communication.
  • Deputy Title IX Coordinator: Krysten Newbury, Assistant Director, Title IX & Gender Equity, SMSU-103, (909) 537-5669, or
  • Role: Assisting the Title IX Coordinator in addressing Title IX complaints and investigations, as well as training, education, and communication.

Questions may also be addressed to: Office for Civil Rights, U.S. Department of Education, Regional Office, 50 United Nations Plaza, San Francisco, CA 94102, email, phone (415) 486-5555, fax (415) 486-5570, TDD (800) 877-8339.

To request a paper copy of the Disclosure of Consumer Information - Your Right to Know, contact the Office of the Registrar at (909) 537-5202.

This Recent Graduate Survey is completed by students who are about to graduate. Questions include satisfaction with CSUSB and the program, effectiveness, employment, and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.