In this document, we’ve anticipated the most commonly asked questions. Please review the specific HR discipline and if your question is still not answered, contact that specific function or our main HR phone line at (909) 537-5138 or visit the main HR office in SH-110. Information is also available on the HR website csusb.edu/human-resources.
The changes will be effective February 2020. However, due to position vacancies, some of our HR team members may be supporting more than one area in the interim.
Call the main HR phone line at (909) 537-5138 or visit the main HR Office in SH-110. You may also continue to read through this FAQ and reference the What’s What in HR page to learn more about who you should contact.
Members of the HR Team can be found in two buildings, Sierra Hall and the Pfau Library (“Wedge”). Located in Sierra Hall is Benefits, Classification & Compensation Services, Customer & Operational Support, DHR & Compliance, Diversity & Inclusion, Employee & Labor Relations, Payroll Services, Student Employment, and Talent Acquisition. The Staff Development Center is located in PL-1104, first floor of the Pfau Libray (Wedge).
With the move away from the HR Generalist to the HR Specialist model, there is no longer a designated HR Manager for each area. Please review the information in this document as well as the HR website for a list of HR personnel contact information.
Contact a member of the Talent Acquisition team by calling (909) 537-5138 or stop by Sierra Hall, Room 110.
Please contact Talent Acquisition regarding your recruitment questions since we no longer have an HR Manager assigned to departments, colleges, and divisions.
Benefits personnel are located in Sierra Hall, Room 113.
By phone, (909) 537–5143 or ext. 75143. By email: email@example.com. For fee waivers, email firstname.lastname@example.org. Drop-in visits will not be allowed, so you must make an appointment in advance. When you arrive, you will need to check-in with the HR Customer Service Desk on the south-east side of Sierra Hall by SH-134.
1) General benefit questions regarding eligibility, enrollment and changes, 2) Fee waiver questions, 3) Retirement questions and consultations, and 4) Leaves information and consultations.
Once a year, during Open Enrollment (usually in September/October), employees can change, enroll or cancel their health or dental plans and many other voluntary benefits.
All changes made during Open Enrollment will begin on January 1st of the new plan year. Emails are sent to Colleagues listserv from CSUSB Benefits – Human Resources with important information about new health plan rates and plan changes. Deductions will be withheld from the December pay period check.
Yes. Call your HMO plan directly at the number on your card (health plan or DeltaCare USA dental plan). If you call before the 10th of each month, the change can be effective the first (1st) of the next month.
Yes. If you only enroll yourself, your dependents will not be covered in either the Basic or Premier Vision plan.
Within the first 60 days of your hire date or during Open Enrollment you must contact VSP directly to enroll, cancel or add/remove dependents.
No. The CSU Fee Waiver can only be applied to a California State University campus.
Customer & Operational Support
- For general information such as hire dates and job classification, staff members should email employment verifications to email@example.com.
- For faculty, please email firstname.lastname@example.org.
- For student employees, please email email@example.com.
- For employee verifications that include requests for a salary breakdown, please email firstname.lastname@example.org.
Please call the HR office at (909) 537-5138 to request an appointment.
Talent Acquisition at CSUSB is a team of HR professionals responsible for attracting and recruiting talent to CSUSB, both for our San Bernardino and Palm Desert campuses.
Talent Acquisition at CSUSB is a team of HR professionals responsible for attracting and recruiting
talent to CSUSB, both for our San Bernardino and Palm Desert campuses.
Please join the Talent Acquisition Team for an informational session overview Details are below:
Talent Acquisition Overview: In this session, our newly formed Talent Acquisition team will highlight processes and procedures relating to pre-recruitment, post-recruitment, and off-boarding. Staff and administrators involved in recruitment requisitions and search committees are highly encouraged to attend!
Talent Acquisition Overview February 25 2:00pm – 3:00pm CE-302
Talent Acquisition Overview March 9 10:30am – 11:30am SMSU Center
Registration: No need to register, walk-ins welcome. If you need an accommodation to attend a session,
please contact HR at least 72 hours in advance by calling (909) 537-5138 or email at HRDept@csusb.edu.
Please review the Initiating a Recruitment: Create a Position Description and Job Card training guides to assist you with the first steps. Once complete, feel free to email email@example.com or call 909-597-4415.