General PDC Access Guidelines
Per CSUSB policy, nose/mouth covering must be worn at all times by everyone when at PDC, including the i-Hub building.
Palm Desert campus hours are 7:00 a.m. to 6:00 p.m., Monday through Friday.
In accordance with current CSUSB COVID-19 guidelines, entry to PDC remains restricted and is granted only to scheduled essential personnel and, on a case by case basis, to others needing brief access to the campus for legitimate purposes (i.e., Den pick up, check pick up, approved contractor work, etc.). Campus Security (CSS) will maintain a log tracking all individuals on campus. To coordinate campus access, contact Jack Macfarlane, Director of Campus Operations (unscheduled visitors will not be granted access to any PDC buildings). Keep in mind that all PDC buildings are to remain locked at all times. Never prop doors open for any reason. Call the Security front desk upon arrival at 909-537-8131 for entry. If no answer, call UPD at 909-537-7777 to radio Security and open the appropriate building and room. Please notify Security when leaving campus.
Remote Staff Member Access
First obtain permission from your supervisor as stated in CSUSB COVID-19 Health and Safety Requirements for Staff and Management and then contact Jack Macfarlane to arrange for access. Working from campus for “convenience” is not authorized. If having equipment or software issues at home please open a ticket or contact IT.
Faculty Access
Faculty must obtain permission from their chair before coming to PDC to pick up material, mail, etc. After permission is obtained, contact Jack Macfarlane to arrange access.
The San Bernardino campus is the preferred option for video recording lectures as rooms are already set up for this purpose and disinfecting protocol is in place. To arrange visit contact James Trotter. If PDC is the only option for recording lectures, then a COVID-19 Daily Health Screen must be completed. Consistent with CSUSB policy, only one faculty member is allowed on campus at a time for video recording. Contact Jack Macfarlane to arrange for access and classroom disinfection after use. If you have any questions or need anything, please contact Anissa Rogers or Johanna Martinez in the PDC Associate Dean's Office.
Contractor Access
Contractors must have a Safety Plan on file before any work takes place at PDC. Safety Plans are submitted to Facilities Management before contracts are awarded. If unsure if a Safety Plan is on file, contact Facilities Management. Prior to contractor arrival, email Jack Macfarlane to arrange for parking, building access, and disinfection of job site.
Specific information pertaining to each area at the Palm Desert Campus:
Information Technology
The IT team at PDC is working hard to make sure that the programs and equipment that are needed for your virtual academic needs are met. Please send any concerns, questions, or equipment needs to: tickets@csusb.edu, or call 909-537-7677 and someone will be able to assist you 24/7. For free software and other needs, please visit: https://www.csusb.edu/its.
Office of Admissions
The undergraduate, graduate and credential Office of Admissions at the Palm Desert Campus will continue to provide services through virtual platforms to meet the safety guidelines established by the Center for Disease Control (CDC) to combat COVID-19. Our offices are open and eager to assist new and returning students, their families and our community. To contact our PDC office, email us or to make an appointment please visit: https://www.csusb.edu/pdc/prospective-students/meet-counselors.
Advising and Academic Services
Advising and Academic Services at PDC is open and ready to support our undergraduate students! In compliance to meet with the coronavirus (COVID-19) precautions and to continue to provide our services, our office remains open by working remotely in a virtual arrangement. For academic advising appointments and inquiries please, visit PDC Advising at or email us.
Parking Services
Palm Desert Campus Community Service Specialists are available to take your financial aid and admissions documents at the RG Building lobby. For assistance, please knock on the front doors or call 909-537-7777. The documents will be placed in the appropriate box(es) or forwarded to the San Bernardino campus. Please contact your appropriate advisors if you have additional questions. If you have questions regarding Financial Aid, please call 909-537-5227. Parking permits are not required between the hours of 6 a.m. to 10 p.m. Please note that all other parking regulations such as parking in reserved/assigned stalls or fire lanes will be enforced and violators will be cited. Please do not hesitate to contact us if you have any questions or concerns at 909-537-7777, or ext. 78131.
Student Engagement
We care and we’re here to help. Please be sure to follow the university social media platforms for updates and event info. on Instagram and Facebook.
Rancho Mirage Student Center and Student Fitness Center
At this time, the date for re-opening the Rancho Mirage Student Center and the Student Fitness Center across the street from PDC is still undetermined. While we are working to create a plan to safely re-open, as a part of the California State University system, we are required to follow state, county, city and campus officials’ guidance prior to being permitted to return to campus and open our facilities.
Please know that we are offering our campus communities (at SB and PDC) a wide range of virtual programs and services every day of the week. Rest assured, we are also doing everything we can to re-open as soon as possible while following all appropriate guidance and maintaining the safety and well-being of our campus communities. If you have any questions or suggestions for additional virtual programs and services, please let us know! For more information on our current programs and services, beyond our website information, please visit our Instagram accounts at: csusb.smsu, rmsc_at_pdc, csusbrecwell and pdc_sfc.
Services to Students with Disabilities (SSD)
During the fall 2020 semester, the Services to Students with Disabilities office at the Palm Desert Campus will hold all appointments by phone, email, or Zoom. Our office at RG-203A is closed, but staff is working remotely to fulfill all accommodations and service requests. Students registered with the Services to Students with Disabilities office can continue to meet with their counselors by email and through scheduled Zoom appointments.
To request services or accommodations, students can go to the SSD website, place the cursor on the Services tab and a drop-down box will appear. From the available options, select Service Request and proceed to complete the form with all accommodations and services required. Once completed the SSD office will be in receipt of the completed form and will work to fulfill the submitted request(s) and/or accommodation(s).
Students wanting to register with the Services to Students with Disabilities office should visit the SSD website and place the cursor over the Services tab and select Applying for Services. Complete the application and submit the form along with supporting documentation to ssd@csusb.edu.
We can also be reached for questions by phone at (909) 537-5238 or by email. The Services to Students with Disabilities office will be monitoring both email and voice messages to respond as quickly as possible to any inquires or requests.
Because University policies continue to evolve in response to the changing situation, please bookmark the COVID-19 website for the latest information. Services to Students with Disabilities staff is committed to remaining responsive to serving students, faculty, and staff; however, we may not have immediate answers to some questions. For our faculty and staff colleagues, please know we will remain equally available to collaborate with you by email, phone, and or Zoom during this time.
R.D. & Joan Dale Hubbard Health and Psychological Counseling Center
Although the Palm Desert Campus Student Health Center is operating remotely during this time, we remain dedicated to serving our students by providing a variety of services such as virtual medical and counseling appointments, prescription refills, birth control services and health education and promotion. Please visit the PDC Student Health Center website for more information, to schedule an appointment or call the Palm Desert Student Health Center at (909) 537-8177.
WorkAbility IV
While the staff of WorkAbility IV at the Palm Desert Campus never imagined that CSUSB would begin its inaugural semester in a remote environment, we want to assure you that our staff will continue to provide the same-level of outstanding student support and services. Although our WorkAbility IV office located in the Indian Wells Center for Educational Excellence, Room 112, will remain closed, staff will continue to hold appointments by phone, email, or Zoom. WorkAbility IV participants can continue to meet with their counselor by email and through scheduled Zoom appointments.
We can be reached by phone at (909) 537-7207 by leaving a message or by email. The WorkAbility IV office will be monitoring both voice messages and emails to respond as quickly as possible to any inquires or requests.
Students wanting to apply for WorkAbility IV services can email WorkAbility IV and request an application and supporting forms be emailed to them. Please complete the application and submit the form along with supporting documentation to workability@csusb.edu.
Because University policies continue to evolve in response to the changing situation, please bookmark the COVID-19 website for the latest information. WorkAbility IV is committed to remaining responsive to serving students, faculty, and staff; however, we may not have immediate answers to some questions. For our faculty and staff colleagues, please know we will remain equally available to collaborate with you by email, phone, and or Zoom during this during this time.
Osher Lifelong Learning Institute (OLLI)
Due to concerns about COVID-19, all in-person OLLI courses and events have been suspended or moved online until further notice. We will continue to monitor and adjust for future activities as circumstances dictate. Thank you for your understanding. For more information, please visit the OLLI website.