Welcome
California State University, San Bernardino Office of Ombuds Services is a confidential, informal, impartial, independent resource for the students, faculty, staff, alumni, and community members with a university-related concern seeking assistance with resolving problems, disputes, or complaints. The university Ombuds Officer will assist visitors in exploring the full range of problem-solving options and help to identify constructive resolutions.
The office supplements, but does not replace, the University's formal channels, such as the grievance process. The university Ombuds Officer treats all inquiries following the International Ombudsman Association Ethical Principles.