A Message from the SHC Interim Director
For information regarding Coronavirus Disease 2019 (COVID-19), please visit:
The Student Health Center remains dedicated to protecting your health and well-being. In the best interest of the health and safety of our campus community due to the current COVID-19 situation, we are operating remotely for the time being and have suspended in-person clinical and pharmacy services.
To schedule a medical appointment, for prescription refills or questions, or to request health education appointments or information, please call: (909) 537-8177. If you have an emergency that requires immediate police, medical, psychiatric or fire response, dial 911.
Phone messages are retrieved between 8:00 a.m. and 4:30 p.m. Monday through Friday (excluding holidays) and your message will be returned as soon as possible. If you are calling outside of these hours, you may leave a message and your call will be returned the next business day. You may also call (855) 262-5562 for our 24/7 non-emergency nurse advice line.
If you have an urgent health or psychiatric need, please go to urgent care or your nearest hospital emergency room. For locations, see the Emergencies and After Hours information on this website.
For up to date COVID-19 information, visit the CSUSB COVID-19 site, the CDC, or your local county’s Department of Public Health site.
The Student Health Center Staff would like you to know that we are committed to serving our students and we welcome your calls.
If you are experiencing an increase in stress due to the Coronavirus, the CDC is offering support. Please either call, text, or follow this link to connect with support to help manage stress and anxiety.
Text: TalkWithUs to 66746
Text: HABLANOS to 66746
The San Bernardino County Department of Behavioral Health also is providing no-cost mental health support during the COVID-19 outbreak. To speak with specially trained staff who can listen and provide you with support and mental health resources, please call any of the numbers below. Calls are confidential and free of charge and they are available daily from 7:00 am to 10:00 pm.
(Dial 7-1-1 for TTY users)
The Riverside County Department of Behavioral Health provides 24/7 Mental Health Urgent Care
You can also dial them directly for assistance:
Riverside: (951) 509-2499
Palm Springs: (442) 268-7000
Perris: (951) 349-4195
The Riverside University Health System – Public Health and Behavioral Health have also provided a reference guide for Coping with Stress During Infectious Disease Outbreaks
R.D. & Joan Dale Hubbard Health and Psychological Counseling Center
(Located in the south wing of the Palm Desert Health Sciences Building, Room 119)
Student Health Centers in the CSU are established and maintained to facilitate the retention of students in the university and to enhance the academic performance of students through accessible and high quality medical care, public health prevention programs, and educational programs and services.
Nurse Advice line:
Nurse advice is available by phone at (909) 537-5241.
- Monday through Friday 9:00 a.m. to 4:00 p.m.
After hours phone counseling (909) 537-5040 available evenings and weekend.
CSUSB Palm Desert Campus Staff:
Cecile Dahlquist, Ed.D., M.N., FNP-BC, Certified Family Nurse Practitioner
Cathi Patterson, RN
Sandra Perez, RN
Susan Lilly, LMFT, LPCC, Counselor
Health Center Services:
The R.D. and Joan Dale Hubbard Health and Psychological Counseling Center is a state-of-the-art facility, with up-to-date technology and equipment. The physical space includes a waiting area, clerical area, exam rooms, counseling office, and lab. The Center now fully operates using an electronic health records system. The Mission of the Student Health Center is to provide compassionate, accessible and cost effective clinical and preventative health service for the student community. We provide first aid and basic out-patient care services. As an enrolled student, you pay a Student Health Fee and are eligible for health services. Although basic health care is provided, treatment for major illnesses and injury (e.g., motor vehicle accidents), as well as certain conditions requiring a specialist or hospitalization, are beyond the scope of service. Students are referred to an outside provider for these illnesses or injuries and it is the student's responsibility to pay the costs associated with the referral. It is important to carry health insurance. Faculty and staff are not eligible for services except in case of emergency.
Please call ahead to schedule an appointment and with any inquiries you may have. There is NO fee for routine office visits.
Typical types of clinic services offered:
- Physicals: nursing, sports, teaching, pre-employment
- Birth control: pill, ring, implant, IUCs, depo
- Emergency contraception, Sexually Transmitted Infection testing, pap smears
- Vaccines: Hepatitis B, MMR (Measles, Mumps, Rubella), TDAP (Tetanus, Diphtheria, and Pertussis), HPV, flu shots
- TB skin test: 2 appointments required
- General Health and Triage
CSUSB Palm Desert Campus students also have access to the Student Health Center located on the San Bernardino campus. For more information about the San Bernardino Campus Health Center, visit the CSUSB Health Center website.
For information on how to clear immunization holds, please contact us at 909-537-8177.
All students must meet the immunization standards required by the California State University Chancellor.
Students born after January 1, 1957 are required to be immunized for Measles (rubeola) and Rubella (German measles). Immunization for Hepatitis B is required for all first-time freshmen 18 years old or younger. The Hepatitis B vaccine is given in a series of three shots and takes six months to complete. Students enrolled in a California high school after July 1, 1999 have already satisfied this requirement. If you were not enrolled in a California public high school after July 1, 1999, you must provide verification of prior immunization or receive the immunization by the end of your first semester. If you're immune because you have had the disease, you may provide proof or have a blood test done. Verification or immunization for Hepatitis B must be completed before the end of your second semester.
Students will be unable to register for classes until each requirement is met. Immunizations are available at a cost, through the Student Health Center include MMR (Measles, Mumps, Rubella), Hepatitis B, TDAP (Tetanus, Diphtheria, Pertussis), Influenza, and Human Papilloma Virus (HPV) vaccines. For the price of a specific vaccine, please contact the health center.
CSUSB has joined the California Immunization Registry (CAIR), a computer-based immunization tracking system developed to assist medical providers and/or approved agencies to track and review immunization information for individuals. This will help remind patients to avoid unnecessary or redundant immunizations, and control disease outbreaks. Information in CAIR is only available to authorized providers/agencies and local health departments in California, and the California Department of Public Health.
Click here for more information on Immunizations and CAIR
The Family PACT program is a State program that provides clinical services for family planning at no cost to eligible California residents. After enrolling in Family PACT, students will receive a teal Health Access Program (HAP) card, which can be used at any provider that offers Family PACT in California.
Students enrolled in the Family PACT program must be eligible at the time of service to receive program benefits.
Make sure to bring your card with you for all Family PACT services.
The Family PACT program provides confidential no-cost family planning services to all qualifying students. Typical services include: birth control counseling and methods, condoms, emergency contraception, and reproductive health screenings.
Check the Family PACT website to see if you are eligible. If you are eligible for Family PACT and family planning services are provided, you may be eligible for free testing, diagnosis, and treatment of sexually transmitted Infections (STIs) and vaginal infections.
For more information visit CSUSB Family PACT
Counseling and Psychological Services:
Who Uses Counseling and Psychological Services?
- All students enrolled for academic credit (full-time or part-time, undergraduate or graduate) may use the Student Health Center and Counseling and Psychological Services.
- A non-student may be served only as part of couples counseling when the non-student's significant other is currently enrolled at CSUSB.
- If you are taking a semester off from CSUSB (including summer session) and desire counseling you may be eligible for services if the following criteria are met: You intend to return to CSUSB the following semester; you have been enrolled at CSUSB for the past two consecutive semesters; and you pay the one time semesterly Health Fee before seeing a counselor.
- Students enrolled in continuing education, extension or Open University courses are not eligible for services.
- CSUSB Palm Desert Campus students also have access to the Psychological Counseling services located on the San Bernardino campus. For more information about the San Bernardino Campus services, visit the CSUSB Counseling & Psychological Services webpage.
Common Concerns and Issues Discussed
- Confusion, anxiety, or depression
- Mood variability
- Needing help with an important decision
- Adjusting to living away from parents
- Friendship problems
- Romantic concerns
- Family concerns-including parental divorce
- Compulsive eating
- Self-destructive use of alcohol or drugs
- Loss of a relationship
- Balancing academics and social needs
- Illness or death of a friend or family member
- Personal trauma such as sexual assault
- Illness or death of a friend or family member
Counseling and Psychological Services is funded by the student health fee paid at the time of enrollment to CSUSB. No other fees apply.
Confidentiality and Privacy
All contacts with Counseling and Psychological Services are confidential, except in situations where legal or ethical considerations require notification of a family member or others.
Counseling and Psychological Services does not release any information regarding whether a student has used the service nor matters discussed in counseling. Except under certain specific circumstances, no parent, dean, faculty member, or other student can gain access to information about a client without express written permission.
- A student who has used CAPS services may give authorization to release records or to disclose information to anyone the student chooses. However, a request to exchange confidential information must first be completed and signed.
- If the counselor believes that there is danger to self or others, safety considerations will prevail, and the counselor will notify appropriate family members or other authority. Such disclosure is for the purpose of providing the necessary care and protection of the student.
- In very rare circumstances, the court may order the release of confidential information.
- Unlicensed counselors work under the supervision of a licensed counselor who has access to counseling records in order to perform supervision responsibilities. In addition, a student may grant permission for a counselor to audiotape or videotape a session for the counselor to review with his/her supervisor.
- Counselors are mandated reporters of suspected elder or child abuse and must notify the appropriate agencies.
Palm Desert Students are also welcome to access counseling services at Counseling and Psychological Services (CAPS) on the San Bernardino Campus.
Student Health Education
Health Promotion Counseling: Individual Appointment with students
Classroom Presentations: Stress, Relationships, BIT, and other topics
Health and Wellness Campaigns:
- Alcohol Awareness
- Healthy Eating
- Cancer Prevention
- Diabetes Awareness
- Smoking Cessation
- Rape/Sexual Assault
- Stress Management
- Body Image and Eating Disorders
- Safer Sex
- Oatmeal Breakfasts
ATOD (Alcohol, Tobacco, and Drug prevention)
Health and Wellness Resources
The California Smokers' Helpline is a telephone program that can help you quit smoking. Helpline services are free, funded by the California Department of Public Health and by First 5 California. The Helpline has been in operation since 1992. When you call, a friendly staff person will offer a choice of services: self-help materials, a referral list of other programs, and one-on-one counseling over the phone.
What You Should Know About Meningococcal Disease
Meningococcal (me-nin-je-kok-ul) disease is a serious illness caused by bacteria that can infect the blood or areas around the brain and spinal cord. Infection can lead to brain damage, disability, and rapid death.
For more information view the Meningococcal Disease Flyer published by the California Department of Public Health.
Pregnancy Counseling Services
Community and Counseling Resources
Important Measles Update:
As you may have heard, measles outbreaks are occurring nationwide, within our own state, and nearby in Los Angeles county. To learn more about the infection and how to avoid catching it, please follow the link and watch the videos below.
The single best way to prevent catching the measles is to get vaccinated. The vaccine is safe and effective. If you have questions about the measles or the vaccine, make an appointment to be seen at the Student Health Center, and bring your vaccine record to that appointment or call 909-537-8177.
Here's a link to a Measles fact sheet from the Center for Disease Control.