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Enhanced 911 (E911) Services

The campus VoIP system supports the dialing of 911 emergency calls. Any 911 call placed from a campus telephone will automatically be routed to the University Police dispatcher.

However, since VoIP phones are more "mobile" than traditional phones, it is important that users follow the proper Moves/Adds/Changes (MAC) procedures for a new installation or move. Users who wish to install or move a VoIP phone from its present location should submit a request at Telecommunicatons or submit an email to TNSrequest@csusb.edu. This information keeps our campus telephone database and the E911 system current.

REMEMBER: If you move your own VoIP phone without reporting it to TNS, you will be creating inaccuracies in the campus telephone database.