Duo Multi-Factor Authentication (MFA) Requirement
In order to comply with CSU security requirements as a result of the Chancellor’s Office Information Security Audit of 2012, the CSU elected to implement Duo Security for Multi-Factor Authentication (MFA) purposes. CSUSB IT Governance Executive Committee has approved the adoption of Multi-Factor Authentication for all employees by December 2020 and all students by August 1, 2021.
Student: August 1, 2021
Faculty/Staff: December 2020 (Completed)
About Duo
Get Started with Self Enrollment
The following video shows the few simple steps to get started on enrolling into Duo on your own. You may also follow the simple steps in this knowledgebase article.
While Duo supports multiple types of devices, it is highly recommend that you use the Duo Mobile app on a smartphone to enroll. The follow table is an overview of the different device types that Duo supports.
| Device Type | Push Notification | One-time Code | Pros | Cons | Recommendation |
|---|---|---|---|---|---|
| Smartphone (with Duo Mobile app) | Yes (Will require network) | Yes (Will NOT require network) |
Most versatile option Works without cell/Wi-Fi connection Duo app is free Easy to use More likely to be with you |
Some people don't own a smart phone
|
Recommended primary device |
| Tablet (with Duo Mobile app) | Yes (Will require network) | Yes (Will NOT require network) |
More likely to be with you |
Some people don't own a tablet |
Good primary device Excellent secondary device |
|
Single-button hardware token/fob (SBHT) |
No | Yes (Will NOT require network) |
Easy to use Durable No battery required |
Must be physically with you Can become out of sync Non-replaceable battery |
Good secondary device Fair primary device |
For those who do not have access to a smart phone or tablet, you may request a single-button hardware token. There are no initial fees, but there is a $20 replacement fee per lost, stolen, or damaged device (similar to losing a campus key). You will be required to sign a 'Cryptographic Device Agreement' form.
We look forward to working with you in securing your account. Please feel free to contact the Technology Support Center at (909) 537-7677 or support@csusb.edu if you have any questions.