Courses
The Post-Graduate Certificate (PGC) Program in Hospitality and Tourism Management (HTM) is offered in a cohort system and is available in two instructional modalities: HyFlex and Fully Online. The program consists of four 3-semester-unit courses completed over two semesters (9 months). Students take two courses during the Fall semester and two courses during the Spring semester, progressing through the curriculum with a cohort of peers.
Students enrolled in the HyFlex modality have the flexibility to participate in courses either face-to-face on campus or online, allowing them to choose the format that best fits their schedule and learning preferences. This option provides the benefits of in-person engagement while maintaining the flexibility of online access.
Students enrolled in the Fully Online modality complete all coursework remotely through the university’s learning management system. Course materials, lectures, assignments, and learning activities are delivered online, enabling students to engage with the program from any location while meeting established course deadlines.
Both modalities provide the same curriculum, learning outcomes, and graduate-level academic rigor. The flexible delivery options are designed to support working professionals, domestic students, and international students seeking to advance their knowledge and skills in the hospitality and tourism industry.
| Course Number | Course Title | Units |
|---|---|---|
| HOSM 5100 | Innovation in Hospitality | 3 |
| HOSM 6200 | Hospitality Services Management | 3 |
| HOSM 6300 | Contemporary Issues in Hospitality and Tourism | 3 |
| MKTG 6050 | Marketing Management | 3 |
HOSM 5100. Innovation in Hospitality. Units: 3
Concept creation and development of a restaurant, hotel, or tourism-related venue in the design of a business model that aligns with industry standards. The curriculum will explore the latest trends and innovations in business and industry through case studies and interactive seminars with owners and operators.
HOSM 6200. Hospitality Services Management. Units: 3
Human resource management and organizational behavior in systems and quality assurance for coordinating the management of services. Service management and guest service theories and best practice strategies will be reviewed as well as leadership and motivational theories towards efficiency and optimization in the service delivery process.
HOSM 6300. Contemporary issues in Hospitality and Tourism. Units: 3
Contemporary local and global issues and advanced topics in hospitality and tourism will be explored in areas such as technology, sustainability, sustainable tourism development, wellness, and social business. Learning to work in teams on problem-based, consultancy projects is a valued real-world skill in the labor-intensive hospitality industry. The required project in this course will be evaluated by business owners and/or operators related to the project topic.
MKTG 6050. Marketing Management. Units: 3
An examination of managerial decision-making and problem-solving using the marketing mix and the activities it entails such as selling, advertising, pricing, consumer behavior, marketing research and channels of distribution. Formerly offered as MKTG 605.
