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PDC Student Health Center Services

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PDC Student Health Center Services

Students who feel they are having a medical emergency should immediately call 911. 

If you have an urgent health or psychiatric need, please go to urgent care or your nearest hospital emergency room. For locations, see the Emergencies and After-Hours information on this website.

Medical Services

The Student Health Center provides in-person and phone/virtual "telehealth" appointments. 

Self-scheduling is now available via the Patient Portal for select visits. Not all appointments may be available for self-scheduling. If your concern is not listed please call us at (909) 537-8177. 

For appointments at the Palm Desert Campus Student Health Center, please call (909) 537-8177.

For the safety of all our visitors and our staff, if you are experiencing any of the following symptoms:

  • Cough/cold, sore throat, fever or a rash;
  • Been in close contact with someone with a positive COVID test;
  • Have tested positive within the last 5 days; or
  • Waiting for COVID test results

Please ask to speak to our medical staff at (909) 537-8177 before coming into the Student Health Center.

For information regarding COVID-19, please visit the CSUSB campus-wide information site, the CDC website or your local county’s Department of Public Health site.

What to Expect When You Arrive

  • Bring your student ID.
  • Please plan to check in no later than 20 minutes before your scheduled appointment time and, if possible, please check in online and complete any online forms.

CSUSB Palm Desert Campus Student Health Center Staff

Cecile Dahlquist, Ed.D., M.N., FNP-BC, Certified Family Nurse Practitioner

Marlene Zuniga, RN

Julio Esparza, Administrative Support Coordinator

Hours of Operation

Monday-Wednesday, 8 a.m.-12 p.m., 1-5 p.m.

Thursday-Friday: 8 a.m.-12 p.m., 1-4 p.m.

We are closed Saturday, Sunday and all campus holidays.

To schedule a medical appointment, for prescription refills or questions, or to request health education appointments or information, please call (909) 537-8177. If you have an emergency that requires immediate police, medical, psychiatric or fire response, dial 911.

Phone messages are retrieved Monday through Friday (excluding holidays) and your message will be returned as soon as possible. If you are calling outside of these hours, you may leave a message and your call will be returned the next business day. You may also call (855) 262-5562 for our 24/7 non-emergency nurse advice line.

If you have an urgent health or psychiatric need, please go to urgent care or your nearest hospital emergency room. For locations, see the Emergencies and After Hours information on this website.

Nurse Advice Line

Nurse advice is available by phone at (909) 537-5241 -- Monday through Friday 9 a.m. to 4 p.m.

After hours phone counseling is available evenings and weekends: (909) 537-5040.

Typical types of clinic services offered

  • Physicals: nursing, sports, teaching, pre-employment
  • Birth control: pill, implant, IUCs, depo; medication abortion.
  • Emergency contraception, Sexually Transmitted Infection testing, pap smears
  • Vaccines: Hepatitis B, MMR (Measles, Mumps, Rubella), TDAP (Tetanus, Diphtheria, and Pertussis), flu shots
  • TB skin test: 2 appointments required
  • General Health and Triage

Please call ahead to schedule an appointment and with any inquiries you may have. There is no charge for routine office visits.

CSUSB Palm Desert Campus students also have access to the Student Health Center located on the San Bernardino campus. For more information about the San Bernardino campus Student Health Center, visit the CSUSB Student Health Center website.

To Clear Immunization Holds:

Immunization records can only be accepted by mail or through the Patient Portal at this time.  We apologize for the inconvenience, we cannot accept records by fax or e-mail.  Federal regulations (HIPAA) prohibit accepting personal, confidential, medical, or immunization documentation through e-mail.

Currently enrolled students can upload your immunization records via the Patient Portal. (NOT FOR COVID-19 VACCINE VERIFICATION) Please navigate to the "Downloadable Forms" tabs, and then select "Upload" under the Immunization Records Section. Make sure to "Save" at the bottom of the page after uploading your records. 

Our mailing address is:

CSUSB Palm Desert Campus
Attn: Student Health Center
37500 Cook St.
Palm Desert, CA 92211

Please include your Coyote Identification Number (Coyote ID) with your records.

Holds will be cleared once documentation has been received and approved. Hold lifts are not automatic. 

If you need further assistance, please call:  (909) 537-8177.

 

Immunization Requirements and Removing Immunization Registration Holds:

(COVID-19 vaccination certification, is no longer required)

Please see the Student Immunization Policy for more information and requirements

Immunization records can only be accepted in-person, by mail or through the Patient Portal.  We apologize for the inconvenience, we cannot accept records by fax or e-mail.  Federal regulations (HIPAA) prohibit accepting personal, confidential, medical, or immunization documentation through e-mail.

Students my bring their immunization records to the Student Health Center front desk on the San Bernardino campus or drop of a copy of their immunization records in the drop-box by the main entrance.

On the Palm Desert Campus, students can bring their immunization records to the PDC Health Center located in the Health Sciences building, room 119, or put them in the drop-box located outside the east entrance of the Health Sciences building.

Currently enrolled students can upload your immunization records through the Patient Portal. Please select the "Downloadable Forms" tab, and then select "Upload" under the Immunization Records Section. Make sure to "Save" at the bottom of the page after uploading your records. 

Here are a couple screenshots of what you'll see when you upload your immunization records in the Patient Portal:

Patient Portal home screen screenshot, with downloadable forms tab circled in red on the bottom left column.Downloadable Forms Tab Screenshot, with "upload" button circled in red.

 

Or send them by mail to:

                         Attn:  Student Health Center, CSUSB

                         5500 University Parkway

                         San Bernardino, CA 92407

Please include your Coyote Identification Number (Coyote ID) with your records.

Registration holds will be cleared once documentation has been received and approved. Hold lifts are not automatic. 

If you need further assistance, please call:  (909) 537-8177.

Patient Rights & Responsibilities

The Student Health Center is committed to providing the best possible service to our students.  Please take a minute to become more familiar with your Patient Rights and Responsibilities.

Privacy Practices

We are committed to preserving the privacy of your personal health information.  The Student Health Center is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  HIPAA is United States legislation that provides data privacy and security provisions for safeguarding medical information.  We are required by Federal regulations and California law to protect the privacy of your medical information and to provide you with this notice:
This NOTICE OF PRIVACY PRACTICES describes how medical information about you may be used and disclosed and how you get access to this information.

Please read it carefully.

Comments, Complaints or Questions

As part of the Student Health Center’s commitment to excellence, we appreciate and welcome your feedback. You are encouraged to share and discuss your care and other experiences with our health professionals and support team. If you would like to submit a feedback form with your comments, complaints or questions, suggestion boxes are available in the waiting rooms of both the San Bernardino and Palm Desert clinics.  We appreciate the opportunity to respond to your feedback and we encourage individuals to provide their name and contact information, however, individuals may also submit feedback anonymously. All feedback received is shared with the Quality Improvement Committee with the goal of improving quality of care and safety for patients and enhancing services and service delivery. The Executive Director (or designee) will respond to individuals’ feedback in a timely manner. Dr. Beth Jaworski, Executive Director of Health, Counseling and Wellness may also be contacted directly in-person by checking at the front desk of the San Bernardino campus Health Center lobby, by calling (909) 537-3070, or by email bjaworsk@csusb.edu. A patient may also appeal to the Institutional Equity and Compliance Director by calling (909) 537-7800, or by email IEC@csusb.edu; or Student Affairs Vice President by calling (909) 537-5185, or email VP_StudentAffairs@csusb.edu. A patient satisfaction survey is completed annually and feedback is used to inform services and service delivery.

Accreditation

One of the most important things we do to earn your trust is to participate voluntarily in the quality assessment program of the Accreditation Association for Ambulatory Health Care (AAAHC). We have earned AAAHC Accreditation for over 25 years.  Our long-standing accreditation tells you that AAAHC's independent team of health care professionals has taken a close look at us and has found that we meet their rigorous, nationally recognized standards for quality health care services.

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