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Frequently Asked Questions

Find the Right Information

International Student and Scholar Services (ISSS) supports international students and alumni, international faculty and staff, J-1 Exchange Visitors, and CSUSB departments involved in university-sponsored immigration and scholar-hosting processes.

These frequently asked questions can help you find the right ISSS information, resource, or service. Choose the question or audience that best matches what you need, and we’ll point you in the right direction.


International Students & Alumni

Getting Started at CSUSB

I'm considering CSUSB. Where should I start? 

If you are considering applying to CSUSB as an international student, start with International Admissions for information about admission requirements, application procedures, and next steps. You are also welcome to explore these FAQs to learn about the immigration guidance, employment resources, and other support available through ISSS for international students at CSUSB. 

International Admissions

I'm a new international student. Where should I start? 

Start with New International Students for information and resources to help you prepare for CSUSB and begin your studies. 

New International Students

I'm transferring to CSUSB. Where can I find information? 

Visit Transfer Students for information and next steps for international students transferring to CSUSB. 

Transfer Students

I'm returning or being readmitted to CSUSB. Where should I start? 

Visit Returning & Readmitted Students for information and next steps for international students returning to CSUSB. 

Returning & Readmitted Students

 

Maintaining Status, Travel & Program Changes

How do I maintain my immigration status? 

Review Maintaining Status for guidance about the responsibilities international students need to understand while studying at CSUSB. 

Maintaining Status

I'm planning to travel outside the United States. What should I do? 

Review Travel Outside the United States before international travel for information and resources related to travel preparation and returning to the United States. 

Travel Outside the United States

I'm graduating, transferring, or leaving CSUSB. Where do I go? 

Start with Completing or Leaving CSUSB for information about next steps when you are completing your program or leaving the university. 

Completing or Leaving CSUSB

Where can I find health insurance information? 

Visit Health Insurance for information and resources related to international student health insurance at CSUSB. 

Health Insurance

Employment & Practical Training

Where can I find information about employment for international students? 

Start with International Student Employment to explore the employment and practical training information available to international students. 

International Student Employment

Where can I find information about working on campus? 
Where can I find information about CPT? 

Visit Curricular Practical Training (CPT) for current guidance and the applicable CSUSB process. 

Curricular Practical Training (CPT)

Where can I find information about OPT? 

Visit Optional Practical Training (OPT) for current OPT guidance and the applicable CSUSB process. 

Optional Practical Training (OPT)

Where can I find information about the STEM OPT extension? 

Visit STEM OPT Extension for current guidance and the applicable CSUSB process. 

 STEM OPT Extension

I'm on OPT or STEM OPT and need to report a change. Where do I go? 

Visit OPT & STEM OPT Reporting for information about reporting employment and other updates during OPT or STEM OPT. 

OPT & STEM OPT Reporting

Where can I find information about a Social Security number? 

Visit Social Security Number for information and resources for international students. 

Social Security Number

Help, Advising & Other Resources

I'm having trouble accessing the Coyote International Portal. What should I do? 

Visit Portal Login Help for assistance accessing the Coyote International Portal. 

Portal Login Help

How can I meet with an ISSS advisor? 

Visit Advising Appointments to learn about advising options and how to schedule an appointment. 

Advising Appointments

Where can I find tax filing information? 

Visit Tax Filing Information for tax-related information and resources for international students and alumni. 

Tax Filing Information

Where can I find official immigration resources? 

Visit Official Resources for links to government and other authoritative resources used by international students. 

Official Resources

Where can I find emergency or legal resources? 

Visit Emergency & Legal Resources for information about emergency assistance and legal resources. 

Emergency & Legal Resources

I'm a CSUSB international student alum. Where should I start? 

Choose the FAQ above that best matches your question. If you are on OPT or STEM OPT, use OPT & STEM OPT Reporting for reporting information. If your question does not fit one of these topics, use Contact ISSS & Office Hours to find the appropriate way to reach our team. 

Contact ISSS & Office Hours


Faculty, Staff, and Scholars

I'm a tenure-track faculty member who may need CSUSB-sponsored immigration support. Where should I start?

Start with Tenure-Track Faculty for information about CSUSB-sponsored employment-based immigration services, including H-1B sponsorship, other employment-based classifications, permanent residency information, and changes affecting sponsored employment.

Tenure-Track Faculty

I'm a faculty member with questions about employment changes, travel, or leaving CSUSB. Where should I go?

Visit Changes, Travel & Departures for information about employment changes, international travel considerations, leave, resignation, or the end of CSUSB-sponsored employment.

Changes, Travel & Departures

I'm coming to CSUSB as a J-1 Exchange Visitor. Where should I start?

Visit J-1 Exchange Visitors to find information about preparing for your program, maintaining J-1 status, travel and program changes, completing your program, and J-2 dependents.

J-1 Exchange Visitors

I'm a J-1 Exchange Visitor and need to report a change, travel, or request an extension. Where should I go?

Visit Changes, Travel & Extensions before making a program change, planning international travel, or requesting an extension.

Changes, Travel & Extensions

I'm a J-1 Exchange Visitor and have questions about maintaining my status. Where should I go?

Visit Maintaining J-1 Status for information about ongoing program responsibilities, reporting, health insurance, authorized activities, and when to contact ISSS.

Maintaining J-1 Status


Campus Departments

I'm a CSUSB department interested in hiring or hosting an international faculty member or scholar. Where should I start?

Start with Before Hiring or Hosting before making commitments about immigration sponsorship, work authorization, or program dates. ISSS can help identify the appropriate university process and next steps.

Before Hiring or Hosting


Still Not Sure Where to Start?

Some questions do not fit neatly into one category. If you reviewed the information above and are still unsure where to go, visit Contact ISSS & Office Hours for ways to reach our team. We can help you identify the appropriate resource or next step.