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Student Resources

New Student Resource Guide

Services to Students with Disabilities created a new Student Resource Guide. The fully accessible guide provides students with comprehensive information on student rights and responsibilities, national and state disability-related legislation and SSD accommodations, support services, policies, guidelines, and procedures to include our complaint procedures.  In addition to the guide, below are links to important on and off campus resources that can assist you with a multitude of support services to include career preparation, effective writing and tutoring, health and wellness, basic needs, and assistive technology.  We hope you take the time to look them over. 

Resource/Reference Quick Links

The quick links below will take you to the resource in the page below.

Assistive Technology Center (ATC)

A specialized assistive technology computer lab that provides access and training to students, faculty and staff in the use of software including WYNN, OpenBook, JAWS, Dragon, and ZoomText. Other services include reduced-cost printing, iPad and Smartpen loaners, Braille embossing, and a mobile accessible workstation. The lab is open to all students on campus for homework, studying, web-based research, etc. No appointment required.

Location:
Pfau Library (PL), Room 1109D
Website:
Assistive Technology Center (ATC)
Hours of Operation:
Monday- Thursday 8 AM- 11 PM, Friday 8 AM- 5 PM
Phone:
SBC - (909) 537-5079
PDC - (909) 537-8117
Email: accessibility@csusb.edu

Academic Services and Advising

Aids students in the development and implementation of educational plans, including assistance in reviewing general education requirements and PAWS.

Locations:
SBC - University Hall (UH), Room 380
PDC - Mary Stuart Rogers Gateway (RG), Room 203 (Transfers)
PDC - Indian Wells Center (IW), Room 102 (Freshman)
Phone:
SBC - (909) 537-5034 or (909) 537-5035
PDC - (760) 341-2883
Website:
SBC Advising website
PDC Advising
Who is My Advisor?

ADA Compliance

CSUSB has a responsibility to comply with ADA regulations for faculty, staff, students and visitors. The ADA procedures and guidelines are available for viewing. The ADA Compliance Officer helps to ensure that CSUSB complies with all ADA regulations.

ADA Compliance Officer: Jeanne Durr
Location:
Sierra Hall (SH), Room 110
Phone:
909-537-5138
Website:
ADA Procedures and Guidelines

Campus Accessibility Advisory Board (CAAB)

CSUSB is dedicated to ensuring that programs and facilities are accessible to all students, staff, faculty and members of the community. To this end, the Campus Accessibility Advisory Board (CAAB) has been established to assist the university to identify and resolve barriers to individuals with disabilities. Two student representatives are appointed to the board through SSD. If you are interested in being a student representative, please contact the SSD office.

Web:
Campus Accessibility Advisory Board (CAAB)

California Department of Rehabilitation

An employment and independent living resource for people with disabilities. Services include assistance with applications for State employment, support for recipients of SSI/SSDI, an assistive technology loan program, and financial assistance for WorkAbility IV participants. Application is required.

Phone:
(866) 449-2730
TTY:
(866) 359-7705
Website:
California Department of Rehabilitation website

Career Center

Provides comprehensive career services, including career exploration/guidance, career fairs, interview skills and resume/cover letter development workshops, as well as assistance in finding internships. Career counseling is by appointment. “Walk-in” hours are Monday through Thursday, 10 AM to 4 PM.

Location:
SBC - University Hall (UH), Room 329
PDC - Indian Wells Center (IW), Room 108
Phone:
SBC - (909) 537-5250
PDC - (760) 341-2883
Website:
SBC Career Center website
PDC Career Center website

Commencement accessibility information related to guest seating, parking, and transportation.

Website:
Commencement Disability Related Accommodations

Counseling and Psychological Services (CAPS)

Counseling and psychological services for individuals, couples, and groups. Services are funded through student health fees. No other fees apply. Appointments may be scheduled in person, or by telephone. In emergencies, counselors are available by telephone Monday through Thursday, 8 AM to 6:30 PM, and Fridays, 9:30 AM to 5PM.

Locations:
SBC - Student Health Center (HC), Room 162
PDC - R.D. & Joan Dale Hubbard Student Health Center and Counseling and Psychological Services
Phone:
SBC - (909) 537-5040
PDC - (760) 341-2883
Website:
SBC Counseling and Psychological Services website 
PDC Counseling and Psychological Services website

Disabled Parking Policy

Disabled parking spaces are available in most lots on campus. Maps are available from Parking Services and SSD.

Individuals with disabilities who park in disabled parking spaces need to display a DV (Disabled Veteran) or DP (Disabled Person) license plate or a temporary or permanent placard from the Department of Motor Vehicles (DMV). Students must display both a disabled parking placard and/or plates and the CSUSB parking permit. All parking policies are enforced every day.

Website:
SBC Disable Parking Policy

Educational Opportunity Program (EOP)

Provides academic and personal counseling, tutoring, and financial assistance to first-generation college students who are California residents (or qualify for AB 540 resident exemption), those who are economically disadvantaged with a history of low income, need support, and demonstrate the potential to obtain a baccalaureate degree.

Requires an application submitted between October 1 and November 30 of each academic year.

Location:
University Hall, Room 395
Phone:
(909) 537-5042
Website:
Educational Opportunity Program (EOP)

For the Palm Desert Campus, please contact Mario Baeza at (909) 537-5042 or by email at mbaeza@csusb.edu.

Facilities - Campus Disruptions and Accessibility

Facilities Management and Planning offers updates to current construction projects as well as the Accessibility guide. For more information and access to the guide please go to the Facilities Campus Disruptions website.

Helene A. Hixon Information Resource Center

The Helene A. Hixon Information Resource Center is the Palm Desert Campus’ library that provides a variety of accommodations for people with disabilities including adaptive workstations, e-books and enlarged text displays.

Location:
Health Sciences (HS), Room 103
Hours of Operation:
Monday- Thursday 9 AM- 7 PM, Friday 9 AM- 5 PM, Saturday & Sunday CLOSED
Phone:
(760) 341-2883, Ext. 78112
Website:
Helene A. Dixon Library website

John M. Pfau Library - Users with Disabilities Resources

The Pfau Library offers a variety of accommodations for people with disabilities including audio books, e-books, adaptive workstations, Sorenson Videophone, and enlarged text displays.

For Hours of operation please click on the link below:

https://www.csusb.edu/library/about/hours

Phone:
SBC - (909) 537-5091
PDC - (909) 537-8112
Website:
Users with Disabilities Resources website

Ombuds Services

Ombuds Services works with the university community to help resolve university-related problems in a fair and civil manner. Ombuds Services is a confidential, independent, impartial, and informal resource.

Location:
Pfau Library (PL), Room 268
Phone:
(909) 537-5635
Website:
Ombuds Services website

Parking Permits (Temp Medical)

SSD provides eligible students with temporary medical parking permits. Students do not need to be affiliated with SSD to receive a permit. Students must apply for a temporary parking permit at the SSD office.  Students approved for a temporary medical parking permit will receive a medical parking memorandum and be directed to the Parking Services office located in UH 039 to receive their temporary permit and instructions on where they will be allowed to park.    Temporary medical parking permits are valid for 2 weeks from the date of issue; consecutive permits cannot be authorized by the SSD office nor Parking Services.   Students requiring temporary medical parking permits longer than the 2-week authorized time period are encouraged to apply for the handicap parking placard with the Department of Motor Vehicles (DMV. )  Students approved for this service must have both their CSUSB parking permit and the temporary medical permit on display in order to park in accessible parking.

Location:
University Hall (UH), Room 183
Phone:
(909) 537-5238

Visit the SSD website for more information about temporary medical parking permits.

Student Assistance in Learning (SAIL)

Offers a variety of services including academic advising, financial aid counseling, supplemental instruction and graduate school preparation to undergraduate students who are low-income, first-generation college students or students with disabilities. Requires application and supporting documentation. Enrollment is from September 1 to 30 of each academic year.

Location:
University Hall, Room 386
Phone:
(909) 537-3930
Website:
Student Assistance in Learning (SAIL) website

Student Health Center

Medical services include primary care, immunizations, nursing care and health education.

Locations:
SBC - Student Health Center (HC)
PDC - R.D & Joan Dale Hubbard Student Health Center and Counseling & Psychological Services
Phone:
SBC - (909) 537-5241
PDC - (909) 537-8177
Website:
SBC Student Health Center website; PDC Student Health Center website

Student Mentoring Program

Offers peer support programs that encourage academic excellence, campus connectedness and engagement, and the personal growth and development of participating students.

Location:
Pfau Library, Room 208
Phone:
(909) 537-7765
Website:
Student Mentoring Program website

Student Recreation and Wellness Center

The Student Recreation and Wellness Center is a fitness center with an accessible climbing and swimming program at the San Bernardino Campus.  CSUSB Outdoors provides all members of the campus community with a wide range of outdoor recreational and educational opportunities.

Hours of operation:
Monday through Thursday 6 AM to 12 AM (midnight)
Friday 6 AM- 10 PM
Saturday 8 AM to 6 PM
Sunday 8 AM to 10 PM
Location:
Student Recreation and Wellness Center (RF)
Phone:
(909) 537-2348
Website:
Student Recreation and Wellness Center

Student Resource Guide

The Student Resource Guide provides valuable information about students’ rights and responsibilities including SSD policies, procedures and guidelines and the complaint resolution process. The guide also lists campus resources and information to assist students with disabilities transitioning from high school to college. If you have any questions, please contact the SSD office.

Download the New SSD Student Resource Guide (PDF) / New SSD Student Resource Guide (Word)

The Tutoring Center

The Tutoring Center at CSUSB provides tutoring services for registered students who need assistance in a course that they are currently registered for at the university. Tutoring is conducted on a "walk-in" basis; no appointment is needed. All students desiring tutoring assistance are expected to be prepared with the proper course materials and should have prepared questions in mind.  Visit the Tutoring Office Website here.

Location:
SBC- University Hall (UH), Room 150
During the regular quarter:
Tutoring Room
Monday - Friday 8:00 am to 5:00 pm
During breaks from classes:
Tutoring Room
Monday - Thursday 8:00 am to 5:00 pm
Phone:
(909) 537-4499
Email:
NextLevel@csusb.edu

Veterans Success Center (VSC)

One-stop shop for CSUSB student veterans, service members and their families. 

Location:
SBC - Bookstore (BK), Lower Level Room 006A
PDC - Health Sciences Building (HS), Room 105
Hours of Operation:
Monday- Friday 7:30 AM- 5:30 PM
Two weeks prior to finals: Monday- Friday 7:30 AM- 8 PM
Phone:
(909) 537-5213
Website:
Veterans Success Center (VSC) website

Web Accessibility

Web Accessibility is responsible for evaluating and assisting the campus community with adherence to the CSUSB Information Technology Accessibility Policy.

Location:
Pfau Library (PL), Room 520
Phone:
(909) 537-5075
Website:
Web Accessibility

WorkAbility IV (WA-IV)

Provides prospective or current students who are clients of the California Department of Rehabilitation (DOR) services including: one-on-one career counseling; assistance in acquiring internships, volunteer opportunities or part-time jobs, resume and cover letter development, interview coaching, and connections to regional employers.

Hours of operation:
Monday through Friday 8 AM to 5 PM
Location:
University Hall, Room 401.02 or at University Hall, Room 183 (SSD)
Phone:
(909) 537-7207
Website:
WorkAbility IV

Writing Center

Assists students at all stages of the writing process to discover topics, expand ideas, clarify organization, incorporate counter-arguments, cite references, edit, and proofread. 

Location:
University Hall, Room 368
Hours of Operation:
Monday- Thursday 8:30 AM- 8 PM, Friday 8:30 AM- 4:30 PM, Saturday 10 AM- 4 PM
Phone:
(909) 537-5232
Graduate Writing Center: (909) 537-3127
Website:
Writing Center
Graduate Writing Center