Student Resources

Assistive Technology and Accessibility Center (ATAC)

A specialized assistive technology computer lab that provides access and training to students, faculty and staff in the use of software including WYNN, OpenBook, JAWS, Dragon, and ZoomText. Other services include reduced-cost printing, iPad and Smartpen loaners, Braille embossing, and a mobile accessible workstation. The lab is open to all students on campus for homework, studying, web-based research, etc. No appointment required.

Pfau Library (PL), Room 1109D
Hours of Operation:
Monday- Thursday 8 AM- 11 PM, Friday 8 AM- 5 PM
SBC - (909) 537-5079
PDC - (909) 537-8117

Academic Services and Advising

Aids students in the development and implementation of educational plans, including assistance in reviewing general education requirements and PAWS.

SBC - University Hall (UH), Room 380
PDC - Mary Stuart Rogers Gateway (RG), Room 203 (Transfers)
PDC - Indian Wells Center (IW), Room 102 (Freshman)
SBC - (909) 537-5034 or (909) 537-5035
PDC - (760) 341-2883
SBC Advising website
PDC Advising
Who is My Advisor?

ADA Compliance

CSUSB has a responsibility to comply with ADA regulations for faculty, staff, students and visitors. The ADA procedures and guidelines are available for viewing. The ADA Compliance Officer helps to ensure that CSUSB complies with all ADA regulations.

ADA Compliance Officer: Cesar Portillo
Sierra Hall (SH), Room 110
ADA Compliance website

Campus Accessibility Advisory Board (CAAB)

CSUSB is dedicated to ensuring that programs and facilities are accessible to all students, staff, faculty and members of the community. To this end, the Campus Accessibility Advisory Board (CAAB) has been established to assist the university to identify and resolve barriers to individuals with disabilities. Two student representatives are appointed to the board through SSD. If you are interested in being a student representative, please contact the SSD office.

Accessibility Advisory Board website

California Department of Rehabilitation

An employment and independent living resource for people with disabilities. Services include assistance with applications for State employment, support for recipients of SSI/SSDI, an assistive technology loan program, and financial assistance for WorkAbility IV participants. Application is required.

(866) 449-2730
(866) 359-7705
California Department of Rehabilitation website

Career Center

Provides comprehensive career services, including career exploration/guidance, career fairs, interview skills and resume/cover letter development workshops, as well as assistance in finding internships. Career counseling is by appointment. “Walk-in” hours are Monday through Thursday, 10 AM to 4 PM.

SBC - University Hall (UH), Room 329
PDC - Indian Wells Center (IW), Room 108
SBC - (909) 537-5250
PDC - (760) 341-2883
SBC Career Center website
PDC Career Center website

Commencement accessibility information related to guest seating, parking, and transportation.

Commencement Disability Accomodations website

Counseling and Psychological Services (CAPS)

Counseling and psychological services for individuals, couples, and groups. Services are funded through student health fees. No other fees apply. Appointments may be scheduled in person, or by telephone. In emergencies, counselors are available by telephone Monday through Thursday, 8 AM to 6:30 PM, and Fridays, 9:30 AM to 5PM.

SBC - Student Health Center (HC), Room 162
PDC - R.D. & Joan Dale Hubbard Student Health Center and Counseling and Psychological Services
SBC - (909) 537-5040
PDC - (760) 341-2883
SBC Counseling and Psychological Services website 
PDC Counseling and Psychological Services website

Disabled Parking Policy

Disabled parking spaces are available in most lots on campus. Maps are available from Parking Services and SSD.

Individuals with disabilities who park in disabled parking spaces need to display a DV (Disabled Veteran) or DP (Disabled Person) license plate or a temporary or permanent placard from the Department of Motor Vehicles (DMV). Students must display both: a disabled parking placard and/or plates and the CSUSB parking permit. All parking policies are enforced every day.

SBC Disable Parking Policy website
PDC Disabled Parking Policy website

Educational Opportunity Program (EOP)

Provides academic and personal counseling, tutoring, and financial assistance to first-generation college students who are California residents (or qualify for AB 540 resident exemption), those who are economically-disadvantaged with a history of low-income, need support, and demonstrate the potential to obtain a baccalaureate degree.

Requires an application submitted between October 1 and November 30 of each academic year.

University Hall, Room 395
(909) 537-5042
Educational Opportunity Program (EOP) website

For the Palm Desert Campus, please contact Mario Baeza at (909) 537-5042 or by email at

Facilities- Campus Disruptions and Accessibility

Facilities Management and Planning offers updates to current construction projects as well as the Accessibility guide. For more information and access to the guide please go to the Facilities Campus Disruptions website.

Helene A. Hixon Information Resource Center

The Helene A. Hixon Information Resource Center is the Palm Desert Campus’ library that provides a variety for accommodations for people with disabilities including adaptive workstations, e-books and enlarged text displays.

Health Sciences (HS), Room 103
Hours of Operation:
Monday- Thursday 9 AM- 7 PM, Friday 9 AM- 5 PM, Saturday & Sunday CLOSED
(760) 341-2883, Ext. 78112
Helene A. Dixon Library website

John M. Pfau Library – Users with Disabilities Resources

The Pfau Library offers a variety of accommodations for people with disabilities including audio books, e-books, adaptive workstations, Sorenson Videophone, and enlarged text displays.

Hours of operation:
Monday through Thursday 8 AM to 11 PM
Friday 8 AM to 5 PM
Saturday 9 AM to 2 PM
Sunday 1 PM to 5 PM.
SBC - (909) 537-5091
PDC - (909) 537-8112
Users with Disabilities Resources website

Ombuds Services

Ombuds Services works with the university community to help resolve university-related problems in a fair and civil manner. Ombuds Services is a confidential, independent, impartial, and informal resource.

Pfau Library (PL), Room 268
(909) 537-5635
Ombuds Services website

Parking Permits (Temporary Medical)

SSD provides eligible students with temporary medical parking permits. Students do not need to be affiliated with SSD to receive a permit. Students must apply for a temporary parking permit at the SSD office.  Students approved for a temporary medical parking permit will receive a medical parking memorandum and directed to the Parking Services office located in UH 039 to receive their temporary permit and instructions on where they will be allowed to park.    Temporary medical parking permits are valid for 2 weeks from the date of issue, consecutive permits cannot be authorized by the SSD office nor Parking Services.   Students requiring temporary medical parking permits longer than the 2-week authorized time period are encourage to apply for the handicap parking placard with the Department of Motor Vehicles (DMV. )  Students approved for this service must have both their CSUSB parking permit and the temporary medical permit on display to park in accessible parking.

University Hall (UH), Room 183
(909) 537-5238

Visit the SSD website for more information about temporary medical parking permits.

Services to Students with Disabilities (SSD)

Provides accommodations to students with verified disabilities. Requires application and supporting documentation.

SBC - University Hall (UH), Room 183
PDC - Mary Stuart Rogers Gateway (RG), Room 203.A
SBC - (909) 537-5238
TTY -  (909) 537-7230
PDC - (909) 537-8117
Services to Students with Disabilities (SSD) website

Student Assistance in Learning (SAIL)

Offers a variety of services including academic advising, financial aid counseling, supplemental instruction, graduate school preparation to undergraduate students who are low-income, first-generation college students, or students with disabilities. Requires application and supporting documentation. Enrollment is from September 1 to 30 of each academic year.

University Hall, Room 386
(909) 537-3930
Student Assistance in Learning (SAIL) website

Student Health Center

Medical services include primary care, immunizations, nursing care and health education.

SBC - Student Health Center (HC)
PDC - R.D & Joan Dale Hubbard Student Health Center and Counseling & Psychological Services
SBC - (909) 537-5241
PDC - (909) 537-8177
SBC Student Health Center website; PDC Student Health Center website

Student Mentoring Program

Offers peer support programs that encourage academic excellence, campus connectedness and engagement, and the personal growth and development of participating students.

Pfau Library, Room 208
(909) 537-7765
Student Mentoring Program website

Student Recreation and Wellness Center

The Student Recreation and Wellness Center is a fitness center with an accessible climbing and swimming program at the San Bernardino Campus.  CSUSB Outdoors provides all members of the campus community with a wide range of outdoor recreational and educational opportunities.

Hours of operation:
Monday through Thursday 6 AM to 12 AM (midnight)
Friday 6 AM- 10 PM
Saturday 8 AM to 6 PM
Sunday 8 AM to 10 PM
Student Recreation and Wellness Center (RF)
(909) 537-2348
Student Recreation and Wellness Center website

Student Resource Guide

The Student Resource Guide provides valuable information about students’ rights and responsibilities including SSD policies, and procedures and guidelines and the complaint resolution process. The guide also lists campus resources and information to assist students with disabilities transitioning from high school to college. If you have any questions, please contact the SSD office.

Download the New SSD Student Resource Guide (PDF) / New SSD Student Resource Guide (Word)

Testing Office

The Testing Services Office proctors makeup and classroom testing for on campus courses, with instructor approval. We offer walk-in testing, space permitting. Services to CSUSB students are free. We will ensure the integrity of both the examination and the testing process. Examinations are monitored continuously in a secure environment and free of distraction.  Testing and Tutoring Center website

The Office Hours

Monday - Friday 8:00 am - 5:00 pm

Testing Hours

Monday – Friday 8:30 am – 4:30 pm except for closures

NOTE:  Students should arrive early enough to allow for the maximum time allowed for each exam. Students, who arrive late, run the risk of not being admitted to test.

The Tutoring Office

Testing and Tutoring at CSUSB provides tutoring services for registered students who need assistance in a course that they are currently registered for at the university. Tutoring is conducted on a "walk-in" basis; no appointment is needed. All students desiring tutoring assistance are expected to be prepared with the proper course materials and should have prepared questions in mind.  Visit the Tutoring Office Website here.

Office Hours:

During the regular quarter:

Testing and Tutoring front desk
Monday - Thursday 8:00 am to 7:30 pm
Friday 8:00 am - 5:00 pm

During breaks from classes

Tutoring front office
Monday - Friday 8:00 am to 5:00 pm

Computer Lab
Monday - Friday 8:00 am to 4:45 pm

Veterans Success Center (VSC)

One-stop shop for CSUSB student veterans, service members and their families. Hours of operation are Monday through Friday 7:30 AM to 5:30 PM and two weeks prior to finals Monday through Friday 7:30 AM to 8 PM.

SBC - Bookstore (BK), Lower Level Room 006A
PDC - Health Sciences Building (HS), Room 105
Hours of Operation:
Monday- Friday 7:30 AM- 5:30 PM
Two weeks prior to finals: Monday- Friday 7:30 AM- 8 PM
(909) 537-5213
Veterans Success Center (VSC) website

Web Accessibility

Web Accessibility is responsible for evaluating and assisting the campus community with adherence to the CSUSB Information Technology Accessibility Policy.

Pfau Library (PL), Room 520
(909) 537-5075
Web Accessibility website

WorkAbility IV (WA-IV)

Provides prospective or current students who are clients of the California Department of Rehabilitation (DOR) services including: one-on-one career counseling; assistance in acquiring internships; volunteer opportunities; or part-time jobs; resume and cover letter development; interview coaching; and connections to regional employers.

Hours of operation:
Monday through Friday 8 AM to 5 PM
University Hall, Room 401.02 or at University Hall, Room 183 (SSD)
(909) 537-7207
WorkAbility IV website

Writing Center

Assists students at all stages of the writing process to discover topics, expand ideas, clarify organization, incorporate counter-arguments, cite references, edit, and proofread. Hours of operation are Monday through Thursday 8:30 AM to 8 PM, Friday 8:30 AM to 4:30 PM, and Saturday 10 AM to 4 PM.

University Hall, Room 368
Hours of Operation:
Monday- Thursday 8:30 AM- 8 PM, Friday 8:30 AM- 4:30 PM, Saturday 10 AM- 4 PM
(909) 537-5232
Graduate Writing Center: (909) 537-3127
Writing Center website
Graduate Writing Center website