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Role On Campus

The CARE (Campus Assessment, Response and Education) Team is a multidisciplinary group of professional staff members that come together to provide support and resources to students. The CARE Team reviews, assesses and responds to student issues that may present barriers to their personal and academic success, such as food and housing insecurity, emotional distress, health concerns, or other personal challenges. The CARE Team also responds to referrals involving individuals that may be exhibiting concerning behaviors that may be disruptive, erratic, or threatening. The role of the CARE Team is to provide a supportive resource for students, address student concerns, and maintain a safe campus environment. 

The purpose of the CARE Team is to provide a centralized structure for the campus community to report concerns.  We meet our goal of early intervention for at-risk individuals through collaboration and effective communication with campus departments, students, faculty, and staff.

The CARE Team should be contacted about individuals who may be exhibiting behaviors of concern in relation to their personal, physical or emotional wellbeing, as well as individuals whose behavior may be negatively impacting others. Once a referral is made, the CARE Team will review all available information and make a determination regarding appropriate resources. The CARE Team may also follow up with the reporting party to gather additional information that will assist us in responding to the situation. The CARE team may provide referrals to other community resources and supportive services.

The CARE Team should not be contacted as a first-response to emergencies. If there is an immediate threat or concern for someone’s health or safety, please call University Police at (909) 537-5165, or dial 911.

Functions of the CARE Team

When alerted to a concern, the CARE Team will:

  • Gather, analyze and assess information
  • Support the concerned student and assess needs of those impacted
  • Determine and implement plans for the individual of concern, including both immediate and ongoing strategies
  • Provide and make referrals for advice, support, and assistance
  • Address risks of harm to individual and/or others involved
  • Review interventions and implementation strategies throughout the process

The CARE Team is not tasked with responding to emergencies. If this is an emergency and you are in need of immediate assistance contact CSUSB Police (909) 537-5165 or 911.

There are two emergency grants available on the Basic Needs Office - Financial Security page.   Look for these grants under the Grant Programs section:

  • Basic Needs Emergency Grant