Welcome to the on-campus mobility services. This page includes: information on how to request cart services by phone and online, the location of cart pickup stations throughout campus, and additional useful information. Cart mobility is among the useful services we provide in the efforts to include and accommodate students.
Mobility Services for Students
The San Bernardino Campus SSD office provides drop-off and pick-up services via electric carts that are available to qualified students with temporary or permanent disabilities. This is an on-campus service to transport students to and from designated pick-up points.
To be eligible for this service, students must have a disability-related need. Registration with the SSD office and verification of disability are required before service can begin. Contact the SSD office to coordinate
Guidelines
- Cart rides are used for SSD students who have this as an approved accommodation.
- The goal is to have a cart ride scheduled before classes begin.
- Scheduled cart rides will begin within two (2) working days after approval.
- Students may be contacted if their requested time is unavailable and will be offered alternative times.
- SSD will only provide rides to classes and educational events/meetings.
- Cart rides cannot be used for medical transportation. If someone has a medical emergency or requires immediate medical attention, please dial 911.
- Temporary disabilities related to physical disabilities/ health conditions should provide a note expressing an estimated end date to check in with a counselor.
Students using SSD Mobility Cart Services are expected to be ready at their designated pickup location at the scheduled ride time. Drivers will wait up to four minutes after the scheduled pickup time. If the student is not present and ready within that time, the ride will be recorded as a no-show. Students who no longer need a scheduled ride should cancel in advance by contacting SSD Mobility at ssdmobil@csusb.edu or (909) 537-5238.
If a student misses the same scheduled ride twice consecutively, that specific ride will be placed on hold until SSD is able to check in with the student. Other scheduled rides are not automatically affected. SSD will email the student to identify the ride that has been placed on hold and ask for an update regarding their schedule.
To resume a ride that has been placed on hold, the student should email ssdmobil@csusb.edu with a brief update confirming whether the ride is still needed or whether their schedule has changed. Once the student responds and the schedule is confirmed or updated, SSD will reinstate the ride.
For questions about Mobility Cart Services, contact SSD Mobility at ssdmobil@csusb.edu or (909) 537-5238.
Designated pick-up locations
See the campus accessibility guide for a full-size map and additional information. There is also an interactive accessible campus map.
