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SRWC FAQ

How do I request a refund?

For Membership Refunds please complete the Membership Refund Form, for Adventure refunds please complete the Adventure Cancellation form and for Personal Training Refunds, please complete the PT Refund Form.

Where can I sign up?

At the Student Recreation and Wellness Center.

When can I sign-up?

Anytime we are open! Check our hours page for times.

My friend wants to work out with me, but we do not live together. Can they work out?

Yes. They can purchase a day pass. However, the sponsoring member must remain in the facility with them.

How much is an Affiliate Membership?

The affiliate rates for the Student Recreation and Wellness Center are listed on our membership page.

How can I pay for my membership?

We accept Visa, Mastercard, money orders, checks and cash. No bills over $20 please.

Do you offer personal training?

Yes. For detailed information on costs and how to get started visit our Personal Training page.

What are the current prices?

The current prices for faculty, staff and Alumni Association members are listed on the Recreation & Wellness membership page.

Can community members purchase a membership?

No. The Recreation & Wellness Department’s priorities are CSUSB students and the campus community.  With limited space in the SRWC, the local community (individuals not affiliated with CSUSB), are not eligible to purchase a membership.

What are the hours of operation?

Please see the Recreation & Wellness hours page for the most current information.

Are basketball and other sports available?

Yes. There is one-court multi-purpose gymnasium in the SRWC. Members can play basketball, volleyball or indoor soccer. A schedule for the sport that has the priority in a given time block is listed on the Open Recreation page.  The Open Recreation schedule for the gymnasium is subject to change and is based on the demands of SRWC members.

Do you offer payroll deduction?

Yes we do.  Request payroll deduction when purchasing a membership.

Do you offer lockers and showers?

Yes, we have 4 individual showers in each locker room. Most lockers are designed for day-use only and some lockers are available to rent by the quarter. To use the lockers, you can bring your own lock or purchase one from the Membership Services Desk. At the end of your visit, please remove your lock from day use only lockers to allow other members a chance to lock up their belongings. We also have complimentary lockers in the hallway. No lock is needed for these lockers.

Can my spouse and other family members join?

A member can sponsor other individuals 18 years of age or older who live in their same household. This is our affiliate membership. Proof of mutual residency is required.