CSU Systemwide Cross-Campus Collaboration
Many classes that were formerly in-person are now offered virtually. This gives us a unique opportunity to extend campus classes beyond campus borders and offer a new way to share professional development across the CSU! Registration is on a first-come, first-served basis.
NOTE: Registration closes 48-hours prior to the scheduled workshop date.
October Workshops
- Mazoezi-African Dance Fitness Class (Every Monday and Wednesday in October), (10/4-10/27, 3:00pm - 4:00pm)
- Let’s Talk Virtual Interviews (10/5, 10:00am - 11:30am)
- Strategies for Managing Nerves and Public Speaking (10/7, 10:00am - 12:00pm)
- The Value of Making Values Valuable for You and Your Team (10/7, 1:00pm 2:30pm)
- Understanding & Leveraging Your Strengths (10/12, 10:00am - 11:30am)
- Avoiding Bias in Hiring (10/13, 9:00am - 11:00am)
- Train the Trainer (Series of 4 classes), (10/13, 10/20, 10/27, 11/3, 10:30am - 12:00pm)
- Positive Psychology (10/14, 9:00am - 11:00am)
- Resume 101 (10/19, 11:00am - 12:00pm)
- Respect in the Workplace (10/20, 10:00am - 11:30am)
- Leading Without Authority: How to Persuade, Influence and Motivate (10/21, 10:00am - 3:00pm)
- Assertive Communication: Leading with Confidence and Respect (10/21, 3:00pm - 4:30pm)
- Getting My LinkedIn Life Together! (10/25, 3:00pm - 4:00pm)
- Onboarding New and Reassigned Employees (10/26, 11:00am - 12:00pm)
- The Five Elements of Wellbeing (10/26, 4:00pm - 5:00pm)
- Exposing Hidden Bias (10/27, 10:30am - 12:00pm)
- Sustainability 101 (10/28, 9:00am - 10:30am)
November Workshops
Registration opens October 25, 2021
- Understanding and Leveraging Your Strengths (11/3, 10:00am - 11:30am)
- Entrenched Conflict to Calm Collaboration – Using “De-escalation Listening” (11/4, 9:30-11:30am)
- Re-Discover and Re-Imagine: Resilience (Series 1 of 4), (11/4, 1:00pm 2:00pm)
- Positive Psychology (11/9, 10:00am – 12:00pm)
- Network 2 Get Work (11/10, 10:00am - 11:00am)
- Exposing Hidden Bias (11/16, 9:00am - 10:30am)
- Onboarding New and Reassigned Employees (11/17, 1:00pm 2:00pm)
- Respect in the Workplace (11/18, 10:00am - 11:30am)
- Re-Discover and Re-Imagine: Reinvention After Disruption (Series, 2 of 4), (11/18, 1:00pm - 2:00pm)
- Snapping the “Picture Perfect” Image at Home (11/19, 10:00am - 11:30am)
Course Catalog
Browse the below offerings to find online courses or instructor-led workshops relevant to your professional and personal development training needs. Offerings are within the themes of diversity & inclusion, personal development, leadership development, and workforce readiness.
| Diversity Awareness, Inclusion and Equity | Instructor-Led |
|---|---|
| Cultivating Cultural Competence | eLearning |
| Confronting Bias: Thriving Across Differences | eLearning |
| Unconscious Bias | eLearning |
| Managing a Multigenerational Workforce | eLearning |
| Managing Generation Z | eLearning |
| Customer Service: Call Control Strategies | eLearning |
|---|---|
| Customer Service Foundations | eLearning |
| Customer Service: Handling Abusive Customers | eLearning |
| Customer Service: Problem Solving and Troubleshooting | eLearning |
| Customer Service: Serving Internal Customers | eLearning |
| De-Escalating Intense Situations | eLearning |
| Developing A Service Mindset | eLearning |
| Empathy for Customer Service Professionals | eLearning |
| Innovative Customer Service Techniques | eLearning |
| Listening to Customers | eLearning |
| Phone-Based Customer Service | eLearning |
| Working with Upset Customers | eLearning |
| Writing Customer Service E-mails | eLearning |
| Conflict Resolution Foundations | eLearning |
|---|---|
| Interpersonal Communication | eLearning |
| Learning to Be Assertive | eLearning |
| Being an Effective Team Member | eLearning |
|---|---|
| How to Slow Down and Be More Productive | eLearning |
| Time Management Fundamentals | eLearning |
| How to Manage Feeling Overwhelmed | eLearning |
|---|---|
| Life Mastery: Achieving Happiness and Success | eLearning |
| The Mindful Workday | eLearning |
| Developing a Learning Mindset | eLearning |
|---|---|
| Discovering Your Strengths | eLearning |
| Developing Adaptability as a Leader | eLearning |
|---|---|
| Leading Change | eLearning |
| Leading Your Team Through Change | eLearning |
| Managing Organizational Change for Leaders | eLearning |
| Communicating with Diplomacy and Tact | eLearning |
|---|---|
| Having Difficult Conversations: A Guide for Managers | eLearning |
| Improving Your Conflict Competence | eLearning |
| Developing Self-Awareness | eLearning |
|---|---|
| Leading with Emotional Intelligence | eLearning |
| Developing Executive Presence | eLearning |
|---|---|
| Executive Presence on Video Calls | eLearning |
| Acting Decisively | eLearning |
|---|---|
| Executive Decision-Making | eLearning |
| Design-Thinking: Understanding the Process | eLearning |
| Building Trust | eLearning |
|---|---|
| Delegating Tasks | eLearning |
| Effectively Directing and Delegating as a Manager | eLearning |
| Getting What You Expect from Your Delegate | eLearning |
| Managing Teams | eLearning |
| Managing Virtual Teams | eLearning |
| Project Management Foundations: Teams | eLearning |
| Principles of Supervision |
|---|
| MPP Boot Camp |
| Situational Leadership II |
| A More Cyber Secure You | Instructor-Led |
|---|---|
| Concur Travel & Expense Demonstration | Instructor-Led |
| eLearning | |
|
Federal Work-Study (FWS) Student Training NOTE: Before exiting the course assessment, please take a screenshot of your assessment results (in lieu of the certificate of completion) and submit to your supervisor for proof of completion. |
eLearning |
| Handshake Student Employment Training | Instructor-Led |
| NEOGOV Requisitions 101 | Instructor-Led |
| NEOGOV - Perform: Staff | Instructor-Led |
| NEOGOV - Perform: MPP | Instructor-Led |
| Extra! Extra! Learn All About Printing Services at CSUSB | Instructor-Led |
| Student Assistant Bridge 101 Training | Instructor-Led |
| The Reclassification Process | Instructor-Led |
| The Ins and Outs of Parking at CSUSB | Instructor-Led |
Accessing MyCoyote
Follow the below steps to access MyCoyote:
- Click on the myCoyote hyperlink on the top left of the CSUSB homepage
- Enter your Coyote ID and password
Accessing CSULearn
Follow the below steps to access CSULearn content:
- Log in to myCoyote
- Select the 'My Employment' tile and click 'CSULearn'
- Select the 'Training Schedule' widget
- Search for the course by title in the 'Activities Calendar'
- Select course and 'Register' for desired session
Accessing LinkedIn Learning
Follow the below steps to access LinkedIn Learning content:
- Log in to myCoyote
- Select the My Employment icon and locate the LinkedIn Learning tile