Main Content Region

Information Desk

About the Information Desk

The Santos Manuel Student Union South and North Information Desk is the main hub of information for students, faculty & staff, and campus guests. Our helpful attendants provide assistance to hundreds of customers each week in navigating the campus, learning about upcoming events, and other related inquiries. The Information desks are also equipped with resources for students and organizations which include: table and chair rentals, laptop lending, and Game Room equipment (including Coyote Lanes bowling shoe rental and info).


Gamers Lounge Rentals

A Coyote One card is required for all checkouts; please stop by the SMSU Information Desk for all of your game room needs.

Table & Chair Rentals

Table & chair rentals are available to CSUSB students and organizations at no cost. To rent a table and chairs, provide a Coyote OneCard to the SMSU Information Desk attendant. Limit one table and two chairs per student and organization. Rentals are on a first come, first serve basis while supplies last.

Coyote Lanes/Pool Tables

Coyote Lanes is available for your bowling entertainment.  Inquire at the Information Desk about hours, shoe rental, and game prices.  Pool Tables are also available near Coyote Lanes for your enjoyment.  Inquire at the Information Desk about hours, pool table rental prices (including cue sticks and pool balls).

Laptop Lending

Current CSUSB students with valid Coyote OneCards (university ID) may check out MacBook laptops at the SMSU Main Desk. Laptops come with chargers, cases, and USB adapters and may leave the SMSU building. Laptops print wirelessly to the Cross Cultural Center Go Print station.

Prior to borrowing a laptop for the first time, the borrower must sign a form accepting responsibility for the laptop and the fees associated with not returning it, or returning it late or damaged. Laptops MUST be returned in person at the Main Desk and all laptops must be returned when the SMSU closes regardless of the amount of time left on the loan.

Loan Period / Renewals: Laptops may be borrowed for a four-hour period. They may be renewed only once for an additional four-hour period. Renew in person at the Info Desk.

Overdue fee: $10 per hour or any portion of an hour thereafter for a maximum of $480. After 48 hours, it is considered lost and a replacement fee will be charged.

Lost, stolen, or damaged replacement fees:

  • Up to $1,400 for laptops
  • $10 for USB adapters
  • $80 for power chargers
  • $26 for laptop cases

Laptop Lending Frequently Asked Questions

Can I take the laptop to class? Yes, laptops may leave the SMSU building.

Can I keep a laptop overnight? No. The laptop and accessories must be returned before the SMSU closes at the end of the day, regardless of the amount of time left on the loan.

Where will my print job go? Print jobs are sent to Go Print station located in the Cross Cultural Center.

Can I place a hold on a laptop or reserve it? No. Laptops are on a first come, first serve basis.

Can I save documents on the laptop? Not exactly. Any files saved on the laptop will disappear when the laptop is restarted or turned on. Be certain to save your files to a USB drive, or upload them to a Web service such as Google Docs.

Info Desk Hours

  • Monday - Thursday: 7:30AM - 10:00PM
  • Friday: 7:30AM - 8:00PM
  • Saturday - Sunday: 10:00AM - 6:00PM

Contact Info

  • Phone Number: 909-537-5940
  • Email:
  • Location: SMSU South Information Desk Near ESports Arena
  • Location: SMSU North Information Desk Near Coyote Lanes and Habit Burger