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Follow the steps on this page are to submit a "new" Request for Certification to the Veterans Success Center (VSC) through the Veterans Benefits Module (VBM) using your MyCoyote portal.

Note: If there is a change in your enrollment status, including adding or withdrawing from a course, please refer to the Update Certification Request.

Steps for VA Certification Enrollment


STEP 1 - Collecting Documents for Online Certification 

If have not applied for VA Education Benefits

  1. IF you are not approved for VA benefits. Apply for the benefit to obtain proof of VA educational benefit.​​​​​​
    • Apply for benefits through

If you are using Cal Vet Fee Waiver/College Fee Waiver

  • Visit our Cal Vet Page for information on how to submit.

Incoming First Year Students

  1. If you are already approved for your VA benefit, you DO NOT need to re-apply.
  2. Have a copy of your Certificate of Eligibility (CoE).
    • If you are a dependent
      • You will only need to upload the CoE.
    • If you are a veteran
      • Have your CoE prepared.
        • Only Chapter 31 students DO NOT HAVE a CoE. You will not need to upload a CoE.
      • Have your DD-214 Service 4 page prepared.
        • DD-214 is used to obtain First Priority Enrollment for veterans.

Incoming Transfer Students

  1. For Transfer Students, you will need an updated CoE from the VA.
    • You will need to fill out a Request for Change of Program or Place of Training Form on

Examples and Samples of Certificates of Eligibility

  1. SAMPLE of COE or Proof

Website Preview of
Image of VA government website

STEP 2 - CSUSB Student Portal "MyCoyote"
  1. Visit
  2. Locate and click on "myCoyote" to login to their student portal
  3. Use the Image below for reference to locate myCoyote button.

MYCoyote portal picture

STEP 3 -  Locate Student Center Tile
  1. Look for the tile with an image of a building with a mortarboard on top labeled "Student Center".
  2. Click on the "Student Center" tile.
  3. Use image below for reference on the tiles appearance.
    • Student Center Tile Selection picture
STEP 4 - Select the "Academics" Drop Down Menu
  1. Under the "Academics" section, click on the grey downward arrow menu symbol
  2. Use the image below for reference.

Hamburger log

STEP 5 - Look For Veteran Benefit 
  1. Drop down menu will appear
  2. Look for "Veteran Benefits" and click it

Veterans Tab

STEP 6 - Read content and click on "Certification Request" 
  1. Read the description and information
  2. Scroll down and click on " Certification Request" which will allow you to start the process. 
  3. Use the Image for reference

certification request


STEP 7 - Create Profile 

Fill out all sections: 

  1. Term - Select the term you want to be certified for.
    • Examples: Fall, Spring, Winter Intersession, Summer.
  2. Select your "Veterans Service Branch"  
    • If you are a “Dependent”, select branch of veteran.
  3. Select the VA Educational Benefit you will be using for the term you have selected.
    • Please refer to your "COE" certificate of eligibility that you have downloaded from 
    • NOTE:
      If you select Chapter 35 Dependents Educational Assistance Program, please make sure you add a Chapter 35 VA File Number.
    • VA Claim Number - generally will be the full social of the veteran whos benefits you are using
  4. Respond to "Relationship to Veteran"
  5. Select your status under “SELECT ALL THAT APPLY”
    • Leave blank if it does not correspond to you. 
  6. Attached all required documents
    • "COE" Certificate of eligibility, DD214 Service/Member 4, other documents. 
    • If this is not complete there will be a delayed in your enrollment certification. 
  • Create Profile Form
STEP 8 - Initiate Request & Attatchments
  1. To proceed to the attatchements section, select "Initiate Request".
  2. This will allow you to click on Attatchments and proceed to the second half of the Certification Request.


STEP 9 - Attachment Selection

Once you have fill out all profile documentation, please get ready to Attach Documents.

  1. Documents you will need to attach are:

    • Certificate of Release or Discharge from active duty (DD214 Member 4) "Veterans Only"

    • Department of Veterans Affairs "Certificate of Eligibility" (COE) correspondence/letter

      • This is required for both Dependents and Veterans.

      • Chapter 31 does not have a COE.

NOTE: You must attached the correct Certificate of Eligibility (COE) in order to be able to continue the certification process.

You may find your COE on

Step 9 - Attachment Selection

STEP 10 - Go Back to the VA Certification Page
  1. Once you have attached and uploaded your document/s, you will see them on the section labeled “File Attachments”

  2. Click on the “RETURN” button on the bottom of the page to return to the Veterans Benefits main page.

Step 10 - Go back to VA certification page

STEP 11 - Selecting Classes to Certify
  1.  Now you will need to select the classes you want CSUSB School Certifying official to certify you for the current term.

  2. NOTE: Only Courses that are part of your educational plan will be certified.

Step 11 - Selection of Classes to Certify

STEP 12 - Read and Acknowledge

Step 12 - Read and Acknowledge

STEP 13 - Selection of Courses
  1. Select the courses you are/will be taking for the current term.

    • If you have any updates to your class schedule, please follow the steps on how to Update your "Certification Request" using the following link: Update Va Certification Request

  2. When you're done selecting your courses, click "Submit Request" to finish the step.

STEP 13  Selection of Courses

STEP 14 - Certification Completion

Once your courses have been selected and submitted for certification, then you're done. There will be a one time pop up after hitting "Submit Request" that will alert you of your completed Certification Request.

Things to note once you have completed you certification request.

  1. The system does not have an email notification to alert you of your completion.

    • However, you can check the Status of your Certification using the "Top Right Box" to see if it was Submitted.

    • You will need to refresh the page or revisit page for status to update.

    • You can view the different statuses for Certification Request under "How to Check Your Certification Status" below this step.

  2. To leave the page, click on "Return" to go back to the VA Certification Page.

  3. You are now down with submitting a Certification Request for the current term. Additionally, the Certification Request are completed in the order that they are received.

Read and Aknowledge



How to Check your Certification Status

  1. Open the veteran's benefit portal in the student center.

  2. Select Initiate request, select ok, and select term you would like to check.

  3. View status under your veterans benefit for this term box on the top right

A few examples of the what the status of your certification means include:

  • Initiated- Student has not requested classes to be certified. Student has completed a "profile".

  • Submitted- Students Certification Request has been submitted and receieved by the SCO.

  • In Review- CSUSB SCO has received the certification and is reviewing it.

    • Certifications are processed in the order they have been received. 

  • Pending- Student's certification is pending means that either we are working on your certification and notifying you.

    • Chapter 33 and Chapter 31 certifications will remain pending until CSUSB SCO bills for tuition and fees. This means that you will see this pending status until after "Census date". You will still continue to receive BAH, MHA, Book stipend, Etc. You will receieve a deferment on your account to ensure you are not dropped from classes.

    • If you are chapter 1606, 35, or 30- Please check that courses that you are requesting are part of your educational plan. 

    • A pending status can mean that you are missing information and if that is the case please email us at 

  • Reported- Student's certification has been sent to the VA electronically via VAOnce. 

  • Denied- There is issues with your certification. You may have failed to provide correct documentations to the SCO. Please contact the SCO if you would like further information. The Certification will not be processed. 

Sample veteran benefit status:

Certified Example


*Disclaimer: CSUSB does not award any of these educational benefits. You must apply to the correct agency to determine eligibility.

"GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA)."


VA Debt Management Center (DMC) Debt RELIEF for Student Veterans

View Your Debt Relief Options by visiting VA Debt Management Center (DMC) Debt RELIEF for Student Veterans.

Debt Management Center Debt Portal: Manage Your VA debt. (Portal is for Veterans ONLY)

Letter from the Department of Veteran Affairs