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Frequently Asked Questions

When are the next Placement exams?

The dates for the next Language Placement Exams are posted on: the Placement/Challenge Exam Information page.

My mic isn't recording in the Placement Test.

Complete a Technology Check.  You will need to allow the browser to access your mic. If you still have issues, please review the Headset Guide for troubleshooting and tips.

My test in Canvas is asking for a password, but I didn't receive one.

Please check the test instructions.  You may be opening a test that requires the Lockdown Browser.   You need to open your test using the Lockdown Browser instead of your usual browser (i.e. Chrome). More Info on Lockdown Browser