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Procedures for Employees

If You Are Hurt on the Job, You Should:


  1. Report the Injury To Your Supervisor. Report any workplace injury or illness to your supervisor immediately.  If you do not feel comfortable reporting to your immediate supervisor be sure to report the incident to the next level administrator. If your injury or illness developed gradually (like tendonitis or hearing loss), report it as soon as you learn it was caused by your job. Reporting promptly helps prevent problems and delays in receiving benefits, including medical care you may need to avoid further injury.   Accident reporting flow chart
  2. Get Medical Treatment.  For emergencies call 911 from a cell phone or campus phone.  For non-emergency injuries please contact Risk Management to get your authorization started before you arrive to Healthpoint, Kaiser on the Job or Desert Urgent Care (Palm Desert Campus).  
  3. Fill Out A Claim Form. Workers’ Compensation Claim Form (DWC 1) & Notice of Potential Eligibility Your supervisor will ask you for details to fill out a Supervisors Injury and Illness Report and provide you with the Claim Form within one working day after learning about your injury or illness.   Use it to request workers' compensation benefits. Be sure to read the benefit information, then fill out and sign the employee portion of the claim form. Describe your injury completely. Include every part of your body affected by the injury. Give the form to your supervisor, (you have now "filed" a claim). Someone from the CSU's third-party claims administration will contact you to direct your medical treatment.  
  4. Participate With The Follow Up Incident Analysis.   It's important that we figure out the cause of your injury/incident to prevent an employee from re-injury or others from getting hurt. Your supervisor and Environmental Health and Safety (EH&S) are not doing this to place blame. Accident investigations can uncover hazardous equipment, materials, or processes that need to be changed.  During recovery, you may also be asked to respond to inquiries from  Risk Management or the Claims Administrator.
  5. Keep All Medical Appointments. You are expected to keep medical and therapy appointments or promptly notify the medical facility and supervisor and/or Workers' Compensation Coordinator of schedule changes.
  6. Manage Your Records.   After treatment by a doctor, clinic, or hospital, you are responsible for reporting your return to work status to your immediate supervisor.  Copies of your work status reports (medical notes from the doctor) must be sent to the Office of Risk Management which works with the Claims Administrator and Human Resources on your behalf. You should maintain accurate records of visits to medical facilities and time away from the job to assist with wage adjustments. 
  7. Learn about Eligible Benefits.  State employees have a coordinated income benefits program.  Eligible workers' compensation claims have payment options to cover lost wages due to an injury.  Take time to understand the limitations of these options and contact the Benefits section of HR to learn about other payment options that may be available.
  8. Stay in Touch with  Risk Management.  We are your partner and can answer questions that you have.  We work with HR, EH&S, and management to facilitate recovery.