You can see what there is available in on-campus surplus on Wednesdays between 11am – 1pm. There are tags available to denote which items you would like delivered to your area on a chargeback basis. Other days and times are available by appointment only through the Facilities Service Center at X75175 or via a work request on WebTMA.
We contract pest control services with an outside vendor who is on campus weekly. We make every effort to keep pests outside of buildings and work areas. In the event that there are pests in your work area, please notify the FSC at X75175 and we will submit a request for treatment. Treatment can include bait stations, traps, spraying and other measures deemed appropriate by the vendor. If it is necessary to spray pesticides in a building we typically spray the inside of a buildings on a request basis only outside of business hours or on a scheduled basis. The occupant(s) will need to vacate the area during the treatment as well as at least two hours after. However, each case is different, so we will always let you know what options are available to you prior to spraying.
No, we do not loan out items. Please put in a work request via WebTMA or by calling the Facilities Service Center at X75175 should you need assistance.
Facilities Management provides heating and cooling for many campus buildings as well as the Coyote Village. Please contact Facilities Management if the temperatures in your building are cooler than 68°F or warmer than 78°F. In an effort to limit the carbon footprint associated with campus operations these parameters have been set to maximize energy use on campus. Our campus standards are in compliance with California State University; Executive Order (EO) 987, the CSU Policy regarding Energy Conservation.
In the event that you have a medical condition requiring that your space be maintained at a temperature outside of the campus standard range please work through the accommodation process with Human Resource (Employees) or Services to Students with Disabilities (Students) and adjustments can be made as appropriate.
Please note that the use of portable electric heaters and fans are not to be used in CSU facilities unless authorized by Facilities Management.
When you put in your request, make sure to ask for an ESTIMATE before proceeding with the work. Once the estimate is reviewed and approved by the appropriate Facilities Manager the requester has 10 business days to confirm the CFS to use and to proceed with the work to obtain the information required to determine which permits if any are required.
Delays can be due to a variety of factors including permitting, funding and clarification of project scope. Additional questions or follow-up may be required in order to confirm we can provide you with the service or work you are requesting.
This will depend on the scope of your work request. Review and approval from the appropriate Facilities Manager may be required. There may be a delay in ordering the correct parts or accurately diagnosing the issue/problem. The technicians want to be thorough while also getting the issue back in working order.
Based on the information provided or the scope of the work, it was deemed necessary to have Facilities Planning Design and Construction review the request. A representative will contact you to obtain the information required to approve or deny the permit, if one is required.
We complete moving requests on a chargeback first come, first serve basis. Due to the size and scope of the move, additional resources may be needed. Make sure to include: location to location, what needs to be moved (e.g. furniture, boxes, etc.), if items need to be disassembled or removed from a wall as well as desired move dates. Please note that during the summer, we are inundated with moves. Try to give us a least two weeks notice.
Leaving items in corridors is in violation of Building and Fire codes. If you need items removed from your area, including toner cartridges, please input a work request through WebTMA or by calling X75175.
We are not able to loan out tools or equipment. We recommend that you purchase installation and assembly with your new furniture orders. If you have items that need to be assembled, we need to assess the scope of work needed, but in most instances we can provide this service on a chargeback basis. A typical request may include assembling a new desk chair, a new desk, a small table, etc.
We do not disassemble modular furniture (e.g. cubicles), but can provide recommendations on which company to use to assist you.
Key Requests
Submit an Online Key Request
You can contact the Facilities Service Center at 909-537-5175 if you have trouble with keys.
There are two options. During regular business hours, they can be dropped off inside our Facilities Management building front counter, or you can drop them off at any time in our dropbox directly out front of our building. Either way, once they are returned, you will receive a receipt notification.
Keys may be picked up at the Facilities Management front counter, Monday through Friday, between 7:30 a.m. and 5:00 p.m. Please bring your Coyote ID or another valid form of identification
Only MPPs and Chairs can approve keys for their department's assigned areas. If the Approver for your department is not displaying, send us an email at keys@csusb.edu or call 909-537-5175
Unfortunately, once a request is submitted, the requestor cannot modify it online. For assistance with a request, email keys@csusb.edu or call 909-537-5175 and reference the request number.
Send an email to keys@csusb.edu to cancel the request and make sure to include the request number.
A letter of justification must be submitted to keys@csusb.edu using the department's letterhead and signed by the appropriate Dean or Vice President. The request will be reviewed and approved by the Director of Facilities Management. Once approved, you will be able to submit a Key Request.
Students are only issued keys for one academic term. However, if the students need to keep the key longer, you must submit a Key Renewal. This process needs to be done at the end of every term. For more information, please email keys@csusb.edu or call 909-537-5175
Most likely, your key request has not been approved by the Approver. You can verify this by going back to the online key request website and checking the status of the request. If the status still displays "New Key Request," you will need to contact the Approver to approve the request in order for it to move forward. For assistance, please email keys@csusb.edu or call 909-537-5175.