Audio Visual and Classroom Support
Our Audio Visual and Classroom Support services are designed to enhance the teaching and learning experience by integrating advanced technology into educational environments.
- Classroom Technology Integration: Introducing and maintaining the latest educational technology, including smart boards, projectors, and interactive displays.
- Equipment Setup and Maintenance: Ensuring all audio-visual equipment is properly set up, maintained, and ready for use.
- Technical Support: On-call support for troubleshooting and resolving technical issues to ensure smooth operation during classes and events.
- Training and Workshops: Providing training sessions for faculty and staff on using classroom technology and best practices for incorporating it into their teaching.
- Live Classroom Support: Assisting with live class sessions, including setting up and managing technology for hybrid or fully online classes.
AV and Classroom Support Services at CSUSB
The AV and Classroom Support team at California State University, San Bernardino (CSUSB) is dedicated to enhancing the teaching and learning experience by providing cutting-edge audiovisual support and services.
Next Generation Smart Classrooms (NGSCs)
CSUSB Information Technology Services is currently upgrading all 280 classrooms on the San Bernardino and Palm Desert campuses with state-of-the-art audio-visual communication equipment. Our purpose is to facilitate faculty's excellent teaching in whichever mode they choose, including cosynchronous mode - that is, simultaneously teaching on-site students face-to-face and remote synchronous students connected via Zoom.
NGSC Equipment:
The NGSC's new equipment was chosen and configured with the pedagogical priorities of helping in-classroom faculty stay aware of the remote students Zooming into the class session and of engaging both on-site and remote students. Each NGSC will have:
- Ceiling mounted Aver pan-tilt-zoom camera
- Extron control panel to control the AV equipment, including four preset Aver camera angles
- Biamp microphone array
- Dell 24" widescreen touchscreen monitor
- Webcam mounted by gooseneck on the instructor podium
- Epson video projector and projection screen
- Ceiling-mounted audio speakers
Classroom AV Support:
The AV and Classroom Support team is committed to providing faculty with reliable AV solutions across all classrooms. Whether you need assistance with multimedia presentations, video conferencing, or classroom equipment troubleshooting, our team is here to ensure smooth operation and effective use of all AV resources.
Event AV Support:
Beyond the classroom, the AV team also delivers professional AV support for various campus events, from conferences and guest lectures to student activities and faculty presentations. We help coordinate and set up the necessary equipment, including sound systems, projectors, and other multimedia needs, ensuring each event has the technical resources required for success.
Technical Support Contacts:
For AV Classroom Support: Call our main AV line at 909-537-5060 for assistance.
General Technical Support: Use the Technical Support Center (TSC) at 909-537-7677 or follow the provided support link to submit a request online.