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Frequently Asked Questions

Donor Bill of Rights

I received a reminder for a pledge that I did not make, what should I do?

Although our student callers do an exceptional job in our calling center, they make over 20,000 calls each year and a slight possibility exists for miscommunication along the way. If you receive a reminder for a pledge that you do not remember making or for one that you have already paid, please contact us and we will be happy to make any necessary corrections for you and answer any questions you might have.

Where does my gift to the Annual Fund go?

Gifts to the CSUSB Annual Fund make a significant difference in the educational lives of students. They provide support to meet the most pressing needs of the university. Your gift may provide for classroom and laboratory technology, library materials and acquisitions, faculty and student research, or special campus projects, and allows us to take advantage of unique opportunities as they arise.

Can I designate my gift to something specific on campus?

When you decide to make an unrestricted gift, you provide CSUSB the flexibility to apply funds wherever they will make the greatest impact. Unrestricted gifts allow us to support the university’s areas of greatest needs and to take advantage of unique opportunities as they arise. You may, however, choose to designate your gift to a specific department or program.  From the main drop-down you may select any of the leading campus-wide areas of support that benefit every student or you may choose to refine your gift to a specific college or program. In selecting your favorite college in the drop-down menu, you will find vital programs of primary importance. If you prefer to support another area of campus, you may choose the "Other" option and key in your gift designation of choice. If you would like to find out more about a specific area on campus, please contact us for more information.

What types of gifts can I make?

There are many different ways you can impact the lives of students at Cal State San Bernardino. Please visit our How to Give page to learn more.

What happens to my credit card information after I send in my gift?

The security of your personal information is of utmost importance to us. If you have decided to make your gift using a credit card, we will make sure your gift is processed as quickly as possible. Your information is briefly stored in a secure location until the transaction is successfully completed and confirmed, then it is immediately destroyed. Making a credit card gift online is equally secure as the information is processed via our encrypted secure website. Per PCI compliance regulations, we never keep credit card information on file.

How do I find out if my company will match my support for California State University, San Bernardino?

Many companies will match the gifts of current and retired employees made to non-profit institutions like Cal State San Bernardino. In many cases, you can double or even triple the impact that your gift will have for the university by filling out a simple form. Please contact your Human Resources department to learn about your company’s matching gift opportunities and to obtain a form.