Accessibility

Accessibility Statement

Web Services’ projection for resolution to known barriers and issues is on an incremental scale and based on resources. We project that over the next six months we should be able to resolve all the known barriers and issues, with a projected completion date of May 1, 2020.

Accessibility Services has identified the following accessibility issues.  At the current time workarounds and solutions have not been identified.  This page will be updated on an ongoing basis and solutions will be listed as they are determined.  

The CSUSB website has the following known accessibility issues:

  • Campus Menu navigation continues to tab even though the end is reached
  • Low contrast and High contrast issues identified
  • Multimedia may be uploaded to web pages without audio descriptions and/or captions
  • Skip navigation does not work in IE browser. This issue can be resolved by using Chrome or Firefox
  • Site menu navigation: drop down links are not identified as links
  • Regions and Footers: duplicate banners, navigations and footers require clarification of purpose
  • Campus navigation overlap when Resize text to 200% and when CSS is disabled
  • Some web pages do not have properly nested headings
  • Some web pages do not contain properly coded tables
  • Links – some web pages contain the following issues:
    • broken links
    • link with same name different locations
    • empty link texts
    • empty buttons
    • broken ARIA reference
    • broken ARIA menus
    • redundant title text
    • redundant link
  • Drupal issue with page titles. This is a known issue with Drupal 7 and 8, no workarounds are available
  • Images – some images contain the following issues:
    • may not clearly communicate information in images
    • missing alt attributes
  • Usability issues with excessive links

Main CSUSB landing page:

  • Slideshow is not keyboard navigable and missing focus indicator
  • View Academic Calendar is not keyboard navigable
  • What we’re up to slideshow buttons fail color contrast and are not keyboard navigable

3rd Party Chat Boxes

  • Improperly coded iframes
  • Missing image alt attributes 
  • Navigability issues

Contact us with Accessibility Concerns

  • Via email at accessibility@csusb.edu 
  • By calling 909.537.5079
  • Use the Comments and Questions form on the right navigation of this webpage

Campus Commitment

California State University, San Bernardino is committed to providing access to university electronic and information technologies for all CSUSB students, faculty, staff, and interested parties regardless of disability. CSUSB Web Services is actively working on remediating known accessibility issues within our Drupal template. The overall level of compliance is indicated in the individual internal reporting conducted on a monthly basis and adjusts according to changes in our platform, content management system, and personnel.  A process for assuring compliance for new development, including training for applicable personnel, will be implemented during the 2019-2020 fiscal year. 

CSUSB assures compliance to guidelines through continuous automated evaluations, quarterly manual evaluations, conducting ongoing trainings for content editors and web developers, having an open-door policy for content editors, offering one-on-one trainings to focus on key areas of accessibility, and establishing an accessibility-conscious culture. 

Campus standards:

Federal and state legislation:

Other guidelines:

Campus Resources

Accessible Technology Initiative at CSUSB

The California State University System statement on accessibility is articulated in Executive Order 1111. The Accessible Technology Initiative (ATI) at CSUSB reflects the California State University's (CSU) commitment to provide equal access to information resources and technologies to individuals with disabilities through Coded Memorandum AA-2015-22. The initiative is comprised of facilitating improvements in three priority areas:

  1. Instructional Materials
  2. Web Accessibility
  3. Procurement of Information & Communications Technology (ICT)

Visit the Accessibility Services website
Location: Pfau Library, Room 046
Email: accessibility@csusb.edu
Phone: 909-537-5079

ATAC (Assistive Technology & Accessibility Center)

ATAC is an integral part of CSUSB's Accessibility Services unit for students, faculty, and staff. 

Assistive Technology & Accessibility Center (ATAC) is a specialized computer lab that provides and supports a variety of assistive technologies (AT) for students, faculty, and staff.  AT is traditionally used by individuals with disabilities to facilitate alternative means of access to information. However, many AT programs are often so effective that they are adopted into mainstream use by most everyone and thus the ATAC lab is open to everyone.

Visit the ATAC website
Office: PL-1109.D (Pfau Library computer lab southside)
Email: accessibility@csusb.edu
Phone: 909-537-7439

SSD (Services to Students with Disabilities)

The Office of Services to Students with Disabilities (SSD) is committed to providing eligible students accommodations that ensure equal access to learning and equal opportunity for academic success. Students must complete an Application for Services, which includes documentation of the disability to receive services.  SSD also works with its student advisory board as well as CSUSB faculty and staff to raise campus-wide awareness of issues related to disability, accessibility, and equity.

Visit the SSD (Services to Students with Disabilities) website
Location: University Hall, Room 183
Email: ssd@csusb.edu
Phone: 909-537-5238

CAAB (Campus Accessibility Advisory Board)

California State University, San Bernardino is dedicated to ensuring that programs and facilities are accessible to all students, staff, faculty, and members of the community. To this end, the Campus Accessibility Advisory Board (CAAB) has been established to assist the University to identify and resolve barriers to individuals with disabilities.

Visit the CAAB (Campus Accessibility Advisory Board) website
Email: caab@csusb.edu
Phone: 909-537-5130

Human Resources

CSUSB provides reasonable accommodations for employees with sensory, mental or physical disabilities. A reasonable accommodation is an accommodation that enables the employee to perform the essential functions of their position, is medically necessary, and does not create an undue hardship.

Visit the Human Resources ADA Accommodation Request 
Location: Sierra Hall, Room 110 (Off Sierra Drive, close to Lot B and the Children's Center)
Email: sbarnier@csusb.edu
Phone: 909-537-5138

WorkAbility IV

The mission of the WorkAbility IV (WA-IV) program is to provide support through enhanced career preparation services to California State University, San Bernardino (CSUSB) students with disabilities that are clients of the California Department of Rehabilitation (DOR) that assists them in overcoming barriers, obtaining gainful employment within their academic major and job retention.

Visit the WorkAbility IV website

Office: UH 183
Email: waiv@csusb.edu
Phone: 909-537-7755