STUDENT HANDBOOK
Link to be posted here.
REQUIREMENTS FOR CREDENTIALING
See the ASHA's Applying for Certification in Speech-Language Pathology for the most up-to-date requirements for the Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP).
UNIVERSITY GRADUATE POLICIES AND PROCEDURES
See CSUSB's Graduate Studies website for university policies and procedures.
ETHICAL PRACTICE
See CSUSB's Office of Student Conduct and Ethical Development and ASHA's Code of Ethics for the most up-to-date ethical practices.
STUDENT SUPPORT SERVICES
A complete list of support services for students can be found on the CSUSB Student Resources website. The Student Handbook and your course syllabi also have more information about student support services available on campus.
STUDENT COMPLAINTS
If a student has a complaint about a course or faculty member, they should meet with the faculty member to try to resolve the issue. If the complaint cannot be resolved in this way, or if it pertains to another aspect of the program, the student should meet with the Program Director. If the complaint cannot be resolved with the PD, the student may take the complaint to the Chair of the Department of English and/or the Dean of the College of Arts and Letters. The Department Chair and/or Dean will reach a final decision on the complaint with input from the relevant parties.
A complaint may be made to the Council on Academic Accreditation (CAA) about any accredited program or program in candidacy status may be submitted by any student, instructional staff member, speech-language pathologist, audiologist, and/or member of the public.
Criteria for Complaints Against Graduate Education Programs. For a complaint to be considered by the CAA, it must:
(a) be against an accredited education program or program in Candidacy status in speech-language pathology and/or audiology,
(b) relate to the Standards for Accreditation of Graduate Education Programs in Audiology and Speech-Language Pathology, and specify where possible the relevant standards, and
(c) include verification and documentation (e.g., copies of grievance processes, communications verifying completion of processes, etc.) if the complaint is from a student or faculty/instructional staff member at that institution, that the complainant exhausted all relevant institutional grievance and review mechanisms before submitting a complaint to the CAA, if relevant to the complaint.
The complaint must clearly describe the specific nature of the complaint and the relationship of the complaint to the accreditation standards, and provide supporting data for the charge. The burden of proof rests with the complainant. All written testimony must include the complainant's name, address, and telephone contact information and the complainant's relationship to the program in order for the Accreditation Office to verify and communicate with the source of the complaint.
Complaints against a program may be submitted even if separate action is pending against the program by another body, except as outlined above.
For more information, see the (American Speech-Learning Hearing Association) ASHA website re: complaints. All complaints must be signed and submitted in writing to the Chair, Council on Academic Accreditation in Audiology and Speech-Language Pathology, American Speech Language-Hearing Association, 2200 Research Boulevard #310, Rockville, Maryland 20850. Complaints will not be accepted by e-mail or facsimile.