How to Use WCOnline

How to Use WCOnline

Online tutoring appointments are scheduled through WCOnline, our online tutoring scheduling platform. Follow the steps below to create your account, schedule an appointment, and connect with your tutor.

Online tutoring appointments are one-on-one via Zoom and are available for 30 minutes or 1 hour, with a maximum of 1 hour per day.

Step 1: Create Your WCOnline Account

If this is your first time using WCOnline, you will need to create an account before scheduling an appointment.

1. Visit WCOnline.
2. Select the option to register for a new account.
3. Complete the required registration information.

Important: You must use your CSUSB email address when creating your account.

Once your account is created, log in to view the tutoring schedule.

Step 2: Find a Tutor and Available Time

After logging in, you will see the tutoring appointment schedule.

Find a tutor who supports your course and select an available appointment time. Available appointments are displayed as white boxes. If an appointment time is already filled or colored in, that time is no longer available.

Helpful Tips

• Looking for a specific course? Use the “Limit to” drop-down menu at the top of the page and select your course. The schedule will update to show tutors who support that course.
• Looking for another week? Select “Next Week” or use the calendar icon at the top of the page to view additional dates.

Step 3: Schedule Your Appointment

Select your desired appointment time. A “Create New Appointment” window will open.

Complete the appointment form with the following information:

1. Appointment Date & Time: Confirm that you selected the correct date and time. Appointments default to 30 minutes and may be extended to 1 hour.
2. Staff or Resource: Confirm the tutor you selected.
3. Course: Select the course for which you need tutoring.
4. Instructor: Enter the name of your course instructor.
5. What would you like to work on today? Briefly describe the assignment, topic, concept, or questions you would like to review with your tutor.
6. Upload Documents: If helpful, upload any course materials or documents you would like your tutor to review during your session.

When finished, select “Create Appointment.”

You will receive an email confirming your appointment.

Step 4: Attend Your Online Appointment

On the day of your appointment:

1. Log in to WCOnline a few minutes before your scheduled appointment.
2. Find your scheduled appointment on the tutoring schedule.
3. Click on your appointment.
4. Select the Zoom link provided in the appointment window to connect with your tutor.

Please arrive on time so you can make the most of your tutoring session.

Cancellations & No-Shows

Can't make your appointment? Please cancel as soon as possible so another student has an opportunity to reserve the time.

To cancel:

1. Log in to WCOnline.
2. Open your scheduled appointment.
3. Select “Cancel Appointment.”

Appointments that are missed without being canceled will be recorded as No Shows. Multiple No Shows may result in restrictions on scheduling additional tutoring appointments for the remainder of the semester.

Ready to Schedule?

Schedule Your Online Tutoring Appointment through WCOnline

If you have questions or need assistance with WCOnline, please contact David Reyes at djreyes@csusb.edu.