How to Schedule an Online Tutoring Appointment
Step 1: Create Your WCOnline Account
If this is your first time using WCOnline, you will need to create an account.
- Visit WCOnline.
- Select the option to register for a new account.
- Complete the required registration information.
Important: You must use your CSUSB email address when creating your account.
Once your account is created, log in to view the tutoring schedule.
Step 2: Find a Tutor and Available Time
After logging in, you will see the tutoring appointment schedule.
Find a tutor who supports your course and select an available appointment time. Available appointments are displayed as white boxes. If an appointment time is already filled or colored in, that time is no longer available.
Helpful Tips:
- Looking for a specific course? Use the “Limit to” drop-down menu at the top of the page and select your course. The schedule will update to show tutors who support that course.
- Looking for another week? Select “Next Week” or use the calendar icon at the top of the page to view additional dates.
Step 3: Schedule Your Appointment
Select your desired appointment time. A “Create New Appointment” window will open.
Complete the appointment form with the following information:
- Appointment Date & Time: Confirm that you selected the correct date and time. Appointments default to 30 minutes and may be extended to 1 hour.
- Staff or Resource: Confirm the name of the tutor you selected.
- Course: Select the course for which you need tutoring.
- Instructor: Enter the name of your course instructor.
- What would you like to work on today? Briefly describe the assignment, topic, concept, or questions you would like to review with your tutor.
- Upload Documents: If helpful, upload any course materials or documents you would like your tutor to review during your session.
When you are finished, select “Create Appointment.”
You will receive an email confirming your appointment.
Step 4: Attend Your Online Appointment
On the day of your appointment:
- Log in to WCOnline a few minutes before your scheduled appointment.
- Find your scheduled appointment on the tutoring schedule.
- Click on your appointment.
- Select the Zoom link provided in the appointment window to connect with your tutor.
Please arrive on time so you can make the most of your tutoring session.
Cancellations & No-Shows
Can't make your appointment? Please cancel as soon as possible so another student has an opportunity to reserve the time.
To cancel your appointment:
- Log in to WCOnline.
- Open your scheduled appointment.
- Select “Cancel Appointment.”
Appointments that are missed without being canceled will be recorded as No Shows. Multiple No Shows may result in restrictions on scheduling additional tutoring appointments for the remainder of the semester.
Don't See a Tutor for Your Course?
If the Tutoring Center does not currently have a tutor available for your course, additional tutoring may be available through Knack, CSUSB's tutoring affiliate.
Learn More About Knack On-Demand Tutoring
End-of-Semester Tutoring
Regularly scheduled tutoring for the Fall 2026 semester ends Sunday, December 6, 2026.
Tutoring during Finals Week will be available on a limited basis. Please check the tutoring schedule for updated availability.
Questions or Need Help?
If you have questions about tutoring services or need assistance, please contact:
Marilyn Lua
Student Success Studio Coordinator
Email: Marilyn.lua@csusb.edu
Ready to Get Started?
In Person
Stop by IW-203 during available tutoring hours. No appointment is needed.
Online
Schedule a one-on-one online tutoring appointment through WCOnline.