How to Meet With a Student Mentor

How to Meet with a Student Mentor

Student Mentors are here to guide and support all students throughout the academic year.

You can connect with a mentor in person or online—either by appointment or during drop-in hours.

Location: IW-202/203
Appointments: Schedule through Navigate
Drop-ins: Stop by IW-202/203 during posted hours

In-Person Mentoring

Meet with a Student Mentor in IW-202/203.

You have two options:

• Schedule an appointment: Reserve a 30-minute, one-on-one meeting with a Student Mentor through Navigate.
• Drop in: Stop by during available mentoring hours. No appointment is needed.

Before you visit: Check the current Student Mentor schedule for availability.

Online Mentoring

Prefer to meet online? Schedule a 30-minute, one-on-one virtual appointment with a Student Mentor.

Online mentoring is available by appointment through Navigate.

When scheduling your appointment, select “Virtual” as your meeting type. Your appointment confirmation will include information about how to connect with your mentor.

How to Schedule an Appointment in Navigate

1. Log in to MyCoyote.
2. Select Academics.
3. Select the Navigate icon.
4. Select “Schedule an Appointment” in the upper-right corner.
5. Under Type of Appointment, select “ASUA Academic Support.”
6. Under Service, select “Student Mentoring (Scheduled).”
7. Select your preferred date.
8. Select “Find Available Time.”
9. Choose the Student Mentor you would like to meet with.
10. Select an available 30-minute appointment.
11. Choose how you would like to meet: In-Person or Virtual.
12. Add any notes or information you would like your mentor to know before your meeting.
13. Review your appointment details and select “Schedule.”

Need additional help? View our Step-by-Step Guide: How to Make an Appointment with an S3 Student Mentor.

What to Expect at an In-Person Meeting

When you arrive at IW-202/203 for a scheduled appointment or drop-in visit:

1. A Student Mentor will greet you.
2. Sign in at the kiosk.
3. Take a seat wherever you're comfortable.
4. Meet one-on-one with your Student Mentor.

Our goal is to provide a welcoming space where you can ask questions, get connected with resources, and receive support as you navigate your college experience.

Need to Cancel?

Plans change! If you are unable to attend your scheduled appointment, please cancel as soon as possible so the appointment time becomes available to another student.

To cancel:

1. Log in to Navigate.
2. Go to Upcoming Appointments.
3. Select your appointment.
4. Select “Cancel Appointment.”

Appointments that are missed without being canceled will be recorded as No Shows. Multiple No Shows may limit your ability to schedule additional appointments during the semester.

Questions?

Need help connecting with a Student Mentor or scheduling an appointment? Contact us:

Marilyn Lua
Student Success Studio Coordinator
Email: Marilyn.lua@csusb.edu
Phone: (909) 537-8202
Location: IW-202/203