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Services

What services do you provide?

We provide counseling and psychotherapy for children ages 7 and up, adolescents, and adults. Common concerns include anxiety, depression, stress, school and adjustment difficulties, grief and loss, family changes such as divorce, self-esteem, relationship and friendship problems, life transitions, and mild behavior concerns.

Because we are a training clinic, some problems are outside what we can treat. We are not able to provide treatment for eating disorders, substance abuse or heavy substance use, or serious mental illness, and we do not offer medication management. We do not provide services for developmental disabilities or autism, ADHD or learning evaluations, or psychological testing. We do not treat severe behavior problems, and we do not provide therapy or evaluations related to court or custody matters. We are unable to see couples or families with ongoing violence or abuse, individuals who are currently in crisis or were recently hospitalized, or minors for whom parental involvement in treatment would be inappropriate. If you or your child need one of these services, please see our Resources page rather than requesting an appointment.

Sometimes the severity or complexity of a problem means that working with an experienced, licensed clinician is more appropriate. The clinic director and supervising clinicians determine the appropriateness and availability of services for all clients based on available resources, student training considerations, and other professional and ethical considerations.

If you or your child are in crisis, call or text 988.

Who can receive services?

We serve residents of San Bernardino and surrounding communities. Clients do not need any affiliation with CSUSB. Current CSUSB students typically choose to be seen at Counseling and Psychological Services (CAPS), which provides free year-round therapy for students; CAPS does not see children, but our clinic does. CSUSB faculty and staff receive free short-term counseling and other assistance through the CSUSB employee assistance program.

Who provides services?

Graduate students from the Department of Psychology's Masters in Clinical/Counseling Program, who are Marriage and Family Therapy Trainees, provide counseling and psychological services under the supervision of a licensed clinician from the Department of Psychology. Current supervisors and trainees are listed on our About Us page

How much does it cost?

Sessions are $10 to $25. Clients choose the amount within that range. A limited number of $5 sessions are available for those who need them. We do not accept insurance.

Do you have evening or weekend appointments?

We have daytime and evening appointments on Tuesdays and Thursdays, evening appointments on Mondays and Wednesdays, and afternoon appointments on Fridays, depending on therapist availability. We do not have appointments on Saturdays, Sundays, or holidays.

How do I schedule an appointment?

Children and teens ages 7 to 18: Book a free 30-minute screening on Zoom with our supervising psychologist. A parent or legal guardian who can consent to treatment must attend, and teens should attend as well. After booking, you will receive the Zoom link and two short consent forms to complete.

Adults: Our adult caseload is currently full. To join the waitlist, submit a request for therapy through our confidential portal. We will contact you when an opening becomes available.

We do not have a receptionist. Email cccinfo@csusb.edu is the fastest way to reach us with questions.

What else should I know?

All counseling sessions are confidential, except as excluded by law. Clients typically meet with their individual counselor once a week for 50 minutes. The length of counseling is not limited; if advisable, clients may begin in the fall and continue until mid-May, when the Center closes for the summer.

The Center is committed to the ethical principles and standards of the American Psychological Association (APA) and to all applicable legal statutes. The clinic is philosophically guided by a commitment to providing counseling and psychological services that are high-quality, culturally appropriate, and evidence-based.