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Jacqueline Coyle-Shapiro

Jacqueline Coyle-Shapiro



Office Phone(909) 537-5769
Office LocationJB-512

Office Hours

Tuesday: 16:30-17:30


Jacqueline Coyle-Shapiro is Professor in Leadership and Organizational Behavior at California State University San Bernardino and Emerita Professor in Organizational Behavior at the London School of Economics and Political Science (LSE).

*    Prior to joining CSUSB, she held positions at Oxford University and the London School of Economics

*    Has taught in Australia, Colombia, Hong Kong, Singapore, France, Germany and Norway

*    Supervised numerous PhD students and served on PhD committees

*    Has served as committee chair for the Responsible Research in Business and Management Awards (2020-2023).

*    Delivered keynote addresses at international conferences and workshops

*    She is a Past President of the Academy of Management 

*    In recognition of her research and contribution to the field of management, she was elected a Fellow of the Academy of Management in             2020  and a Fellow of the British Academy in 2022.



PhD 1996 London School of Economics & Political Science


Organizational Behavior

Leadership as Art and Science

Leadership and Followership


My current projects include:

Exploitative working relationships: Impact on employees’ health and behaviors (Funded by the Foundation for Science & Technology, Portugal)

Co-editing "The Research Handbook of Social Exchange Theory" (2025) Edward Elgar Publishing 

Research and Teaching Interests

My research interests center on the employee-organization relationship and its consequences.  She studies psychological contracts, employment relationships and health, and social impact in poverty settings.  Her latest publications:

Barkema, H., & Coyle-Shapiro, J., & Le-Grand, E. (Forthcoming) How do fieldworkers in poverty craft meaningful roles to achieve social impact? The case of female teachers in slums in India. Academy of Management Journal.  Impact factor 10.97 (2021) An Insights Summary for managers

Ramani, R.S., Aguinis, H., & Coyle-Shapiro, J.  (2022) Defining, measuring, and rewarding scholarly impact: Mind the level of analysis.  Academy of Management Learning & Education (Special issue on Learning and Education Strategies for Scholarly Impact: Influencing Regulation, Policy and Society through Research), Vol 21 (3), 470-486. Impact factor 6.14

Wiechers, H., Coyle-Shapiro, J. A-M., Lub, X.D., ten Have, S. (2022) The tremors of interconnected triggers over time: How psychological contract breach can erupt. Journal of Organizational Behavior, 43, 1172-1189. Impact factor 6.8 (2022)