"How Every CSU Employee Can Become a Customer Advocate"

This session is being offered to all CSUSB employees as part of the Staff Development Center's Cross-Campus Collaboration (CCC) with Systemwide Learning & Development. For questions, assistance with registering, or accommodation requests, please email staffdevelopmentcenter@csusb.edu or call x73125.

About "How Every CSU Employee Can Become a Customer Advocate":
Hosted by CSU Bakersfield
See how the Customer Advocacy approach can be an essential part of all the tasks and activities you already do every day. Whether you work with internal customers like faculty and staff or external customers like students and parents, learn to find value and focus on what’s best for them even if your resources are limited.

About CCC:
Many classes that were formerly in-person are now offered virtually. This gives us a unique opportunity to extend campus classes beyond campus borders and offer a new way to share professional development across the CSU! View the full schedule and more information on the Cross-Campus Collaboration webpage.

The following campuses have volunteered to participate in a cross-campus collaboration and offer classes exclusively to other participating campuses:
Bakersfield, Chancellor's Office, Channel Islands, Chico, East Bay, Fresno, Fullerton, Humboldt, Long Beach, Monterey Bay, Northridge, Pomona, Sacramento, San Bernardino, San Diego, San Francisco, San Jose, San Luis Obispo, San Marcos, Sonoma, and Stanislaus.