"Managing Conflict & Confrontation at Work"

This session is being offered to all CSUSB employees as part of the Staff Development Center's Cross-Campus Collaboration (CCC) with Systemwide Learning & Development. For questions, assistance with registering, or accommodation requests, please email staffdevelopmentcenter@csusb.edu or call x73125.

About "Managing Conflict & Confrontation at Work":
Hosted by CSU Chancellor's Office
Unmanaged or poorly managed conflict in the workplace leads to reduced teamwork, cooperation, productivity and quality, as well as diminished employee commitment and morale. However, good conflict management skills can prevent these results. Successfully managed conflict can have a healthy, positive effect on your team and your organization. Well-managed conflict is an effective way to bring important issues to light and to open and strengthen the lines of communication and creativity with your team, boss, vendors and even customers. This course will give you insight on managing your emotions and becoming proficient at handling conflict.

About CCC:
Many classes that were formerly in-person are now offered virtually. This gives us a unique opportunity to extend campus classes beyond campus borders and offer a new way to share professional development across the CSU! View the full schedule and more information on the Cross-Campus Collaboration webpage.

The following campuses have volunteered to participate in a cross-campus collaboration and offer classes exclusively to other participating campuses:
Bakersfield, Chancellor's Office, Channel Islands, Chico, East Bay, Fresno, Fullerton, Humboldt, Long Beach, Monterey Bay, Northridge, Pomona, Sacramento, San Bernardino, San Diego, San Francisco, San Jose, San Luis Obispo, San Marcos, Sonoma, and Stanislaus.