Conflict Resolution Services supports members of the CSU, San Bernardino community in addressing conflict constructively and effectively. Our goal is to empower faculty and staff with the skills and resources needed to engage in productive dialogue, build collaborative relationships, and foster healthy learning and work environments.
We offer a range of voluntary and informal options to help address workplace concerns, including:
- Facilitated conversations to support respectful and productive dialogue
- Conflict resolution coaching to help individuals prepare for and navigate difficult situations
- Mediation and alternative dispute resolution to assist parties in reaching mutually agreeable outcomes
- Informal climate assessments to better understand team or departmental dynamics
In addition to direct support services, we provide training and workshops designed to strengthen workplace interactions. Topics include navigating difficult conversations, managing conflict constructively, and developing communication strategies that promote collaboration and accountability.
Our approach is impartial, solution-focused, and centered on building individual and organizational capacity for managing conflict in a respectful and effective manner.