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Survivor Advocacy Services

CSUSB Survivor Advocacy Services

To receive advocacy services, please contact CSUSB's Survivor Advocate Claudia Ochoa. Claudia can be reached at (909) 537-7354, (909) 273-7872 (work cell), or at Please contact one of our community partners for urgent matters requiring services on evenings, weekends, or campus closure days. Partners Against Violence in San Bernardino County can be contacted at (909) 885-8884 or More information about their services can be found on their website at The Riverside Area Rape Crisis Center can be contacted at (951) 686-7273 or More information about their services can be found on their website at

If you would like to speak with a counselor to receive emotional support, please contact CAPS to schedule an appointment at (909) 537-5040.

What does an advocate do?

  • Facilitates individuals in writing civil and domestic violence restraining orders.
  • Act as an advisor during all stages of investigations, hearings, and other meetings with the Office of Student Conduct & Ethical Development.
  • Assists individuals in filing Victim Compensation paperwork.
  • Develops survivor advocacy service annual goals and objectives.
  • Annually reviews survivor advocacy services mission and ensures mission is aligned with the university mission, particularly around areas of social justice.


Survivor Advocacy Services’ mission is to provide survivors of sexual violence, intimate partner violence, domestic violence, and stalking with a safe and confidential space in which they can learn about the dynamics of abuse, their rights, and options and be empowered to make their own decisions about justice and healing. SAS seeks to change the campus culture through prevention education, awareness programming, advocacy for survivors, and collaboration with key partners.

For other inquiries or support, please contact CSUSB Counseling and Psychological Services at (909) 537-5040 during regular business hours.


Partners Against Violence (PAV) Locations:

San Bernardino Main Location:

444 N. Arrowhead Avenue, Suite 101
San Bernardino, CA 9240

Location Contact Numbers:

San Bernardino:  (909) 885-8884

Redlands Satellite Office:  (909) 335-8777

Yucaipa Satellite Office:  (909) 918-2314

High Desert:  (760) 952-0041

Morongo Basin:  (760) 369-3353

Coachella Valley:  (760) 568-9071

Crime Survivor Services:  (844) 378-0586


Riverside Area Rape Crisis Center Location:

1845 Chicago Avenue, Suite A
Riverside, CA 92507

24-hour phone:
(951) 686-RAPE (7273)
(866) 686-7273 (toll-free)



The Survivor Advocacy Services staff believes that:

  • Services must be culturally competent and meet the survivors where they are.
  • Services must be trauma-informed.
  • Services to CSUSB students, faculty, and staff must be accessible.
  • Services must be available to anyone who needs them regardless of gender identity, ethnicity, age, sexual orientation, citizenship status, nationality, socio-economic status, size, ability, or religion.
  • Confidentiality is fundamental to the safety of survivors.
  • Intimate Partner Violence, Domestic Violence, Sexual Violence, and Stalking are public health issues that affect society.
  • Social justice and social change are necessary to end social, cultural, and institutional oppressions that contribute to violence and cause barriers to healing.
  • Advocacy is only the beginning of intervention.
  • Services must be survivor-centered and understand that survivors are the experts on their own lives.
  • While staff should continuously develop their knowledge, they must work within their scope of expertise and provide referrals as appropriate.
  • Intimate partner violence, domestic violence, sexual violence, and stalking are a choice made by perpetrators and are not the fault of the victim/survivors.
  • Campus-wide prevention education is vital to unlearning victim blaming and learning consent and healthy relationships.

Relationship Resources

Positive Relationship Quiz | It's Not OK (

National Domestic Violence Hotline:

Phone Number: (800) 799-SAFE (7233)

Text START to 88788