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Mail Services Guide

Introduction

The University Mail Services department is a service organization created to serve the University community. We will make every effort (working within budget, staffing and USPS regulation constraints) to meet your mailing needs in a timely and cost effective manner.

Members of the Mail Services staff are hard-working and well-versed in most mail handling matters. Feel free to ask them any questions concerning mail that you may have. Some questions require research. We have USPS regulation manuals and liaisons in the USPS to ensure that we are able to answer your mailing questions. This Mail Guide has been prepared as a source of basic information on First Class Mail, Standard Mail (bulk), Intra-Campus Mail, addressing, and links to some helpful web sites. The secret of successful mailing is PLANNING AHEAD. Advance notice of your needs and concerns helps us best to address them. Let us know in advance if you have a large mailing coming up or if you have something out of the ordinary coming in. Advance warning allows us to prepare and schedule accordingly thus eliminating handling delays. It will also enable us to ensure that your mailing complies with USPS regulations.

We are continually seeking new ways to improve service to the campus community. You will be informed of new procedures or changes in Postal Regulations. If you have a specific question regarding mail, feel free to contact Mail Services at extension 75151.

General Information

Hours of Operation :  8:00 am - 4:30 pm, Monday - Friday except University Holidays

Ph No : 75151

Location : AS-104

Services Available :

  • Sealing and metering
  • Bulk Mail processing
  • Overnight shipping
  • UPS shipping

Scheduled Delivery and Pickup Times :

Mail Services picks up and delivers both U.S. mail and inter-office mail once daily. Time of pick-up will vary according to your location along the route and will generally be between 10:30 am and 12:00 noon.

In addition to the morning mail run, Mail Services picks up mail from designated drop boxes after 3:00pm. These boxes are for intra-campus mail only.

Box locations are:


BUILDING

LOCATION

Chemical Sciences Under staircase
Health & PE Outside of HP-106
Jack Brown (1) Across from JB-457
Jack Brown (2) Outside of JB-307
University Hall Next to UH-120
Administration Next to AD-121 in lobby
College of Education Outside CE-114
Performing Arts Outside of PA-111
Social & Behavioral Sciences Outside of SB-112

Mail Cutoff Times :

  1. USPS Mail - In order to meet deadlines, first class letters must be into Mail Services by 3:00pm.  Mail received after the cut-off time will be mailed out the next business day.
  2. Fedex Overnight 
    • International
      • 1-3 pieces - 2:00 pm
      • 4+ pieces - 1:30 pm
    • Domestic
      • 1-3 pieces - 2:00 pm
      • 4+ pieces - 1:30 pm
      • All overnight letters and packages should be accompanied with a Form 45 Request for Overnight Mail/Delivery Service (available from Campus Stores).
  3. UPS - UPS packages must be into Mail Services by 3:00pm

Personal Mail :

  • All mail received is assumed to be official University business. University employees are encouraged not to use the University as their personal address.
  • All engraved or printed university stationery and envelopes are for CSUSB business only. These materials may not be used for personal or nonbusiness matters. CSUSB policy prohibits the metering of mail containing a personal address.
  • As a courtesy, both Mail Services and Receiving will accept incoming personal packages. Incoming personal packages cannot be delivered using University staff members. Packages must be picked up by the addressee or designee during normal working hours.
  • Receiving & Mail Services assumes no responsibility for incoming or outgoing personal letters or packages.