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Professional Writing Office FAQs

JHBC Professional Writing Office Frequently Asked Questions

Where is the Jack H. Brown College (JHBC) Professional Writing Office located?

The office is located in room JB-462 in Jack H. Brown Hall.

How can an appointment be scheduled?

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Can more than one appointment be scheduled?

Students may reserve up to two appointments per day, with a maximum of two appointments within a five-day period.

What should be brought to an appointment?

Please bring a copy of the assignment sheet provided by the instructor, along with a hard copy of any completed work. Having these materials available allows tutors to provide the most effective feedback and support.

How can an online appointment be accessed?

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How can an appointment be canceled online?

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What should be done if an appointment will be missed or delayed?

Students who expect to arrive late should call the JHBC Professional Writing Office at (909) 537-3704 before their scheduled appointment to avoid being marked as a no-show. A 10-minute grace period is provided for late arrivals.

What happens if an appointment is missed?

Students who miss two appointments without notifying the center before their scheduled tutoring session may no longer be eligible to schedule appointments for the remainder of the quarter. Tutoring services will still be available on a walk-in basis, subject to availability.

How long is an appointment?

Appointments are scheduled in 30-minute time slots. While some tutoring sessions may require less time, longer assignments may require additional support. Students working on assignments that are several pages long are encouraged to schedule a second appointment.

Do students have to be enrolled in the Jack H. Brown College to use the JHBC Professional Writing Office?

No. The JHBC Professional Writing Center welcomes all CSUSB students, regardless of college or major.

Does the JHBC Professional Writing Office accept walk-ins?

Yes. Walk-in students are welcome; however, scheduling an appointment is strongly recommended. Appointments receive priority, and walk-in tutoring is available only as time permits between scheduled sessions. As the semester progresses and demand increases, walk-in availability may become more limited.

What can the JHBC Professional Writing Office help with?

The JHBC Professional Writing Office provides support at every stage of the writing process, from brainstorming and organizing ideas to drafting, revising, and proofreading.

How can proof of attendance be obtained?

Following each appointment, tutors provide a virtual receipt by email that serves as proof of attendance. If the receipt is not received, please contact the JHBC Professional Writing Office at jhbcprofessionalwritingoffice@csusb.edu, and staff will follow up.