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FAQs

What does CIA form stand for?

Computerized Information Access Request Form 

How do I gain access to campus resources?

In order to gain access to campus resources, authorization and training is required. The Office of Compliance Initiatives monitors this process by the CIA Request form.

Can I submit my own CIA form?

No, there are delegated individuals in each area/department/college who are trained on how to submit CIA forms on your behalf. They are called CIA Delegates.

How do I know who my assigned CIA Delegate is?

Please reference our list of trained CIA Delegates [here]. For the most part, CIA Delegates are usually your department ASC or Analyst.

How do I become a CIA Delegate?

In order to become a CIA Delegate, the appropriate administrator/dean/supervisor is required to submit a Cherwell ticket to tickets@csusb.edu requesting the addition of CIA Delegate permissions. More information can be found on our CIA Delegate page [here]

I’m not sure what access I need. How do I find this out?

Speak to your appropriate administrator/dean/supervisor to determine what access is needed to complete your specific job tasks.

What does ‘mirroring’ mean?

If your access should ‘mirror’ someone, this means your delegate will need to select the exact same access components for you as the previous individual. If your CIA delegate is not aware of who that is, contact our team by emailing cia-support@csusb.edu.

I already have access to a certain module in PeopleSoft, but I need more/less. How do I get that?

Please work with your CIA delegate to determine what is needed and have them submit a Cherwell ticket to tickets@csusb.edu.

How do I remove an employee’s access completely?
How do I submit a Confidentiality Compliance Form?

Please watch this short video on how to complete the form: