Why did my paycheck go into my old direct deposit account?

If you are a returning employee to the CSU system and previously had direct deposit that was never cancelled, your direct deposit will automatically resume from where you left off previously. It is the employees responsibility to notify the payroll office if this scenario applies to them prior to their first pay check being issued to avoid a direct deposit going into the wrong account.

It's important to note that should a direct deposit be issued to an old or closed account, there is a waiting period of up to a couple of weeks to retrieve the funds.

If you have submitted a Direct Deposit Authorization form and have not received a direct deposit please contact the Payroll Department at (909) 537-5159.