The University provides remote access to faculty, staff, and students staff through a VPN client - Junos Pulse Secure. We will soon be transitioning from Junos Pulse to another VPN client - Palo Alto GlobalProtect.
Computers and Laptops
Pulse Secure Client:
- Login to CSUSB Secure Access Portal using your CoyoteID and password.
- Start "Pulse Secure", except:
- If you're using macOS Sierra (10.12) or above, use the latest Pulse Secure for Mac. Add a profile connecting to: https://vpn.csusb.edu/
- If you're running Windows 8.1/10 and want to use the built-in/native Windows VPN client instead of Pulse Secure, use this PowerShell script to configure it. (Windows 10 also requires the Pulse Secure app to be installed from the Windows app store for this to work.)
Mobile Devices (iPhone, Android, etc.)
- Download a Pulse Secure App - for example:
- Configure the app URL option to use
https://vpn.csusb.edu/or, if that fails, use
If you're having trouble using Pulse Secure or Network Connect, please try the following:
- Try clearing your Java cache.
- Try the Repair Pulse Secure utility in the Start menu.
- Try to manually install Pulse Secure:
- Finally, try installing the older Network Connect. If a link prompts you to login, do login, then use your browser's back button and follow the same link a second time:
Network Connect - Windows (64-bit)
Network Connect - Windows (32-bit)
Network Connect - macOS (see more information on this one below)