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ITS Help During Virtual Era

April 01, 2020
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Information Technology Services (ITS) and CSUSB are providing numerous resources to faculty, staff, and students to support the transition to a fully online modality for the summer quarter and fall semester. 

ITS has developed a page of resources for virtual learning, teaching and working at https://www.csusb.edu/covid-19/resources-virtual-learning-teaching-and-working

In support of instructional continuity, faculty can make a virtual appointment with an instructional designer, or a faculty peer tech and view past and current workshop recordings. These tools will help faculty with blackboard navigation, accessibility and communication with students. 

Staff resources include telecommuting tips, software trainings, tech support and how to securely work from home. 

Zoom is a video conferencing platform that will be used for some online class meetings. ITS is offering free online trainings on Zoom to help students, staff and faculty feel prepared. 

To access the trainings, download Zoom and join the meeting via this link https://csusb.zoom.us/j/9095377425

The Laptop Lending program has been extended by the John M. Pfau library to allow students to borrow laptops for the entirety of the summer quarter and fall semester. In order to check out a laptop, students must fill out a reservation form at https://csusb.edu/laptop-checkout and pick up the laptop at a later time scheduled by the library. Laptops currently checked out for the spring quarter will automatically be renewed for summer if the student is enrolled in summer classes. 

For students without internet connection, ITS suggests contacting your cellphone provider for information on free internet hotspots, public library parking lots, and some CSUSB parking lots have internet access. These lots are identified at https://www.csusb.edu/its/support/covid-19-internet-access

More information about student resources can be found at https://www.csusb.edu/its/support/student-resources-virtual-learning